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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing I've been enjoying my ps5 ever since i got it and from then i been playing it all the time!!! The ps5 graphics are off the charts and simply amazing while playing various games the ps5 has shown its amazing graphics and gameplay most definitely should get for other people and its money well spent!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All that and a bag of chips!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really was worth the wait! The picture is so clean and crisp. The graphics just pop. It really makes you appreciate the work of the graphic artists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time console owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time console owner and I’m very happy with my decision. I’ve always wanted a console and I was debating over if I should get an Xbox or ps5 and I’m very happy I went with the PlayStation. I feel like more thought and detail went into what the consumer feels with this product which I appreciate. I really do love the adaptive trigger tension and the lighting on the remote. The play station subscription also pays for itself after a few game purchases. I have downloaded games with 70-85% price cuts! 80 dollar games going down to 10 or 13 dollars is amazing and makes me want to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my PS5 , thanks BestBuy !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 ! I had no issue since Feb 2023 . Still like new , its amazing during cold weather just turn it on and let your PS 5 make your room warmer :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best console series of PlayStation I have purchased. True to the description “Play like never before” lighting fast and an updated PlayStation Home Screen! The controller itself it’s great so far, I noticed they’ve fixed the stick drift with improved hardware which is great. All in all it’s a great choice of console to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    star wars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a beast of a console and more exciting out of the box than the Xbox Series X. The controller is amazing, and with ray tracing, games like Marvel's Spider-Man and Ratchet & Clank: Rift Apart look incredible. Support for the PlayStation VR 2 also opens up more doors that aren't available with Xbox or Nintendo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY IT!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the PS5 is seriously worth the money. The haptic feedback from the comfortable controller is super cool and the graphics capability and refresh rate from it is excellent. The 100% worth it. Also Apple Music is available on it with Spotify unlike the ps4, which only has Spotify.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to play, i love it! is my favorite console by far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Disc version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming console is kind of bulky, but the overall performance is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console everything came just as described, and really fast delivery response with the best price on the market thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick & easy pick up via the app, Awesome Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great pick up experience, the workers even remembered me from arriving before my package was ready, and the check out and everything went very quick. The product itself is great, no complaints at all. Been wanting a ps5 for a long time and am super happy to finally be able to make the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 return

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great as I usually play my Series X & I only got it to play god of war & the last of us. Still learning the ins & outs of it but still great. Was trying to get the disc version but I got this in the mail instead & wasn’t able to return even though it was only a day I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Update your fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great console made by sony. Get the most up to date graphics and giving you tons of fun while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number 1 console , nice quality, nice graphic, nice design,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited 3 years to get this because of the pandemic and this ps5 was hard to get our hands on. But let me tell you this was well worth the wait! We all love this system so much he’ll yeah! Great customer service and amazing console. Thank you so much! We will definitely purchase more controllers, games etc. in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    order from best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got myself a ps5 digital version 2 years back and it’s been one of the best consoles I’ve had, as usual Best Buy made the purchase quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great, great graffics, stylish & cool..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PS5….ehhhh. It’s nothing special.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let’s just say the PS5 is very “Underwhelming.” I waited two years to finally get one of these and to my surprise, it was not that impressive. I mean going from the PS4, a 13 year old system, you would expect this system to be light years ahead of the last…it isn’t. In fact, the PS4 boasts a much larger and enjoyable game library to choose from, bigger internal storage spaces for games, and a much better price tag compared to the new generation PS5. The PS5s physical size is gigantic compared to Ps4, takes up a lot of room on a table or in your living room. The graphics are slightly better, almost unnoticeable to be honest. Some of the games play a little smoother and feel just a bit nicer than their PS4 counterparts. So far I have not been able to find anything in the PS5 exclusive library that really wows me. At least not yet. I think the price tag on the system is way too high for what you actually get. Only one controller, a lousy 1TB storage drive, that the operating system uses a big chunk of. PS5 games cannot be played from external hard drives on this system and must be on the console storage, which is really bad in my opinion. The big games will hog the storage like Call of Duty, and other can take up to 200 plus gigs of storage alone. I can go on and on about this system, but in all reality, I would say this system should retail no more than $299.99 for what you actually get. You will have to upgrade storage, it’s a must. That will set you back another couple hundred bucks, the games are $70.00 and very few good titles to choose from. The user interface is strange, almost like a Netflix style, which I don’t really care for. It’s a mild upgrade from its 13 year old previous model. Nothing really great about it. Kind of regret the purchase actually. It cannot play PS3 hard copy games either, which is strange. I was to believe backwards compatibility would be a feature on this system to play all PS games from all generations, that’s definitely not the case here. Some PS4 games work but not all. So if you have a PS4 and it is in good working order, I suggest just sticking with it for now, unless a game that is going to be released only for the Ps5 that you want to play is coming out. Then you are kind of forced to go in this direction or get it on PC which at almost 600 bucks…you might as well just buy a PC instead and play it that way. Just my thoughts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next Generation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never seen graphics quite like this for a console. Allowing benefits of 4k gaming, while also supporting my 4K CD movie collection.

    I would recommend this to a friend