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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12451 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 12,451 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is honestly really great. It’s fast and the graphics it produces are amazing. Play on it all the time, and still enjoy it just as much as the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I’m so Happy. Thank You Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was easy. So glad they had Ps5s available. I have been looking for years and finally got one. Everything about the Ps5 SLAPS!!! Loading is almost non existent which allows you to jump right into gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Upgrade, Needs More Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great system. Clearly and evident upgrade from the PS4. Only thing I wish was that it had a little bit more in the line of onboard storage, but that's easily remedied with an external hard drive for PS4 games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is awesome. I debates buying it for a long time, but it’s definitely worth it. I really wanted to play God of War on the PS5 and it was so so so awesome. The fps is so much better, and the graphics are top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best choice I made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference is easily noticeable. After having a PS4 since the day it was released I was excited to get a new console. I'm glad I made the choice. The gameplay runs great with no issues whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I can't live without my ps5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory for games and apps good graphics and the haptics in the new controllers are pretty decent Id recommend the PS5 over the other systems on the market at this time

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to purchase finally my PS5, I went in and a employee guided me to the consoles.I just asked I wanted one and it was handed to me , the purchase was quick. It was a great fast experience. The console works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's fast and it doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PlayStation officially wins this console war

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been stuck on PC gaming since I was in jr. high school which is when world of Warcraft came out. This console is a huge step in the console war drama and I love this PlayStation. I’m officially a a PlayStation fan

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gf because she wouldn’t stop saying how much better my game looked then hers and she plays it every day great Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console not only is it super fast and consistent it is also super quiet unlike my old ps4 I just love how I don’t have to worry about crashing, lagging and bad graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5? YES!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having SO much fun with this thing!! From the classics (Fortnite) to Hogwarts Legacy and Callisto Protocol (plus 2 more titles I've already got on pre-order)... this platform is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 awareness :D

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you got a lot of money to spare, at MSRP and for what I consider a proper one player gamer set up (a couple months ago when I got everything), your looking at over 1040$ AFTER TAX for system set up alone..(disc console @ 499 and tax, 2tb expandable ssd (wdsn850x) @334.99 plus tax, 2 extra controllers @74.99 plus tax. If money is no object hop aboard. NOW if you catch the sales/deals and promos with the rewards programs properly and patiently....I got all of this for just over 700$...but i digress. If your tv is on the wall and console not close enough you now need an extra 8k HDMI (MONOPRICE has very reasonable prices, and I found it cheaper on ebay from them with free shipping (8ft 8k high speed 48gb/s cable 8k@60hz, 4k @120, dynamic, HDR, eARC) ((I paid like 8 bux)) (I also found a 15 ft different brand same specs for like 14$))....I digress again....to fully enjoy the ps5 Properly, your tv must now be a well above average beast (still looking for the right upgrade (75") without killing the bank), and sony recommends their a95k oled which is 3199.99 and only 65"!!! I have found a couple reasonable other brands for less, but one is not available, and awaiting for a good sale for the other. My overall advice is if you have a ps4 PRO...Id stick with it for now, less you just have to have the ps5. Not to mention the flash memory money hustle.....constantly have to burn through the finite memory bc of the size of most games these days (hence the need for the expansion drive upgrade). Extendable HDD are only good for ps4 games...if you have ps5 you have to AGAIN copy paste to internal ssd (further burning flash life) ...AND the first thing you should do that I would recommend is go to Settings-captures and broadcasts-trophies, video clips AND TURN IT OFF. it automatically active from the start. I only played the Astro game, and it sneakedly stored of 5gb of data on pointless clips that I had to delete. granted the ssds are awesome and last a while. but if your one of them heavy gamers, you will fly through it sooner than later costing you a few more hundred for new ssd drives.....

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 is impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Playstation 5 is by far better the PS4. I love it, the system is exceptional and the gameplay images is sharp, fine, so wonderful. The controller is solid and cool. Great gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Console Out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to even find a PS5 since at the time it was sold out everywhere. Really good quality and nothing to complain about. Only possible issue is storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from my behind for his birthday. He totally loved it ever since he got it he can't stop playing. It's like the game get more attention than me LOL just kidding. totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Experience and Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great process. I ordered the PS5 online and it was ready in 1 hour like they promised. I got home, hooked it up, and I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second PS5, I bought this one for my girlfriend, and she is in love with it. The graphics, the processing power and the PlayStation exclusives are all amazing! It is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Present to my boyfriend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to finally get my hands on a ps5! Super smooth system and super easy to navigate. My boyfriend is very happy to finally play the games he’s been wanting to play!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale in August 2023, always been an xbox guy, and i love this console. The exclusives are great, the UI is great, and the controller is very immersive. Highly reccomned

    I would recommend this to a friend