Customer Ratings & Reviews

A sleek design and fantastic performing console so far.

Good service from the staff, great console, everything worked perfect

Great graphics and gameplay, fast, happy with this new gen console!

While it certainly is an upgrade over the ps4(even the ps4 pro) there isn’t much of a reason other than graphics to upgrade, there aren’t many games that aren’t on pc or other consoles. I still like it tho

Its a PS5, you're getting exactly what you think you're getting. The graphics are a big jump up, bigger than the ps3 to ps4 jump. Audio quality was a surprising performance increase. The only down side is the provided internal storage is too small when games average 65GB each. 2-4TB should've been standard issue.

Tis a gift for my brother, but I’ve had mine since launch and let me tell you… for 500 we havemt even scratched the surface of games. With recent releases like God of War Ragnarok, and Last of Us Part 1 (Though part 1 did not need a remake, but here we are.) they’re will be more games that will push the PS5 to its limit. We just have to see, in due time.

If you are considering getting a pc or laptop don't. This system is great for the price. In order to get a computer with aquivalet performance you would need to spend at least $1k. Great suppport, great exclusives. I love pc gaming i have a 4090. Getting this for my little ones who want to play my pc.

It came in one day like I asked, the box has no damage and it works perfectly fine!

Amazing product and is so much fun to use. Way faster than the PS4.

I loved the price, around $234. It shipped quickly. My child is enjoying it. It allows her to play online ith her friende.

I currently own 3, one for myself and my two boys. When I got my ps5 during covid it was difficult to get until Sony did the special invitation. The responsive on this console is fast when interacting the front end UI. Switching games or closing thr apps is responsive. Customize the way you want to interact. I love it, yes the Solid State drive is 825 GB. It makes a difference to load the ps5 games faster. You have the options to either have the ps5 or ps4 to load faster but needs to be installed in the SSD drive. There are youtube videos to show you how to install a 2nd SSD drive. Now there is variety if SSD drive capacity depending on your budget. You can even used an extranel hard drive. I highly recommend that you connected in the back of the console. FAIR WARNING: DO NOT have the ps5 to stand vertically, the dust will clog up your console and will cause it to malfunction. I recommend that you have it lying flat on the belly to avoid that issue.

The PS5 is well worth purchasing. It is an awesome game system and much better than the PS4. Yes storage is limited and you can install another hard drive easily internally for more PS5 game storage as well as an external hard drive for your PS4 games. I am loving the PS5

Awesome console and amazing graphics, my husband and I have really enjoyed this. This was our first console (aside from Nintendo Switch) in a while and it surpassed expectations! Had zero issues purchasing through Best Buy, had an easy pickup experience, and are satisfied with our new console!

First off, customer service at the Dearborn MI Store was excellent and I thank you for that. The PS5 was sitting at their shelf so I didn’t have to walk to retrieve it on my bad knee. I purchased this console for my son. He’s enjoying everything about this system.

Very nice product its fast, great graphics and controller is nice

Took about 10 years off gaming because I was loaded down by school and work. Let me say that returning with the PS5 feels like the moment Dorothy steps into Oz and the world goes from sepia to living color. The graphics, the haptics, the GAMES. It's all so amazing.

Awesome console!! Love the backwards compatibility with the ps4 and just amazed on how quick it truly is with almost no load times whatsoever. The controller is amazing as well with the adaptive triggers as it makes you feel more immersed into the game.

Fast load and amazing graphics. Kids and parents both enjoy.

Absolutely worth the money. Sony makes everything on this much easier than before, no more 10 hours download times with this. Get the best graphics, with the best exclusive PlayStation games

The PS5 is a gaming powerhouse. It's not just a console; it's a statement. While it's not without minor quirks, the overall experience is a leap forward. If you're a gaming enthusiast, the PS5 is a must-have. Get ready to redefine your gaming standards.