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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12473 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 12,473 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    ps5 for bg3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS5 to play Baldur's Gate 3. Very happy with both, and happy with the purchase of the disk version as i was able to pick up a few games for cheap on ebay. The ps5 is quiet and the controllers are a big improvement over the v4 versions.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    A great system to own but……..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and and upgrades from PS4. You need to have a good gaming TV if you want to enjoy those benefits. Horrible storage where you need to spend 200 bucks on a internal drive for more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console that I ever purchased no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pa5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son passed the school year so I bought it for him Hands down best investment I’ve done Really amazing features and graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device. Very well price that I got for it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Get the protection plan from Best Buy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is really slick, even though the form factor is ugly and bulky. The games are great, the system is speedy. Further, only having 1gb storage is out of line in this day and age. BUT make sure you get the Best Buy protection plan. My PS5 died inside of 6 months from purchase. It refuses to turn on at all, no beep, not response, no lights, just unresponsive. I had it plugged through a high end surge protector. A few weeks prior, it started losing its WiFi connection, blaming the network connection, while everything else still worked fine. The day prior, the controller started to refuse connecting to the system unless I unplugged everything and plugged the controller straight into the system to reconnect. The next night it dropped the controller, then the WiFi after a reset, then refused to power on. I have to send it into Sony, but this is obnoxious that it’s not even been six months from making the purchase the protection plan would have had me back up and running in a matter of days, not a month as Sony is telling me to expect. If Sony tried and charges me any repair fees, I will demand a full refund of the defective system, all purchases made on the PSN network including in game purchases, PSN Plus subscriptions, and game subscriptions, with Sony being required to force game companies to help transfer to the Xbox system,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system its really fun I've been thinking of upgrading to pc gaming for more of a challenge lately as i dud brake a couple controllers and been using kb&m for a little ps its even more fun and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is probably the best console right now especially for the price being 500$ and now that it is more available in stores i think this purchase was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. I waited a little while until they were back in stock but as soon as they were, I went ahead and jumped on it, and I have loved it ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    July 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been really awesome. The controls are smooth, gameplay is crisp, controller feels different from the ps4 but youll get use to it. Its just awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played Spider-Man 2 on the PS5 and I so far really enjoy playing games on the platform. The storage space is decent, but I would like it to be bigger. Other than that, I have enjoyed the PS5 everything it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed well with no glitches. Easy to tranfer from one device to the next. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, still have original controller and works beautifully like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 Goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started getting back into video games…. it’s fun. I picked up NHL23 and I am really enjoying it. The PS5 is a powerful O.S., watch a lot of you tube on it… It support many app’s too… It’s a great all around system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    HAPPY KID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is over the moon with the PS5! He's having a blast playing incredible games and experiencing stunning graphics in a whole new way. It's like a gateway to a world of gaming adventures that keeps him entertained and thrilled for hours on end!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The 5 in “PS5” Stands for 5 STARS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the PS4 to the PS5 has been a game changer. Worth every penny. Everything runs so much faster and smoother. Everything is designed better even just how the controller fits in my hands! It’s a amazing. Very happy with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 works amazing loved the experience Best Buy gave me when I got the ps5!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is the future!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with multi-faceted functions (I love the fact I can use my old PS games with his console). I am looking forward to Cloud Streaming and also being able to access the catalog of Classic Games with my PS + Premium membership.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    It's fast and the controllers are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice upgrade. The haptics in the controllers are so fun. Only critique is the storage goes out quick though, I've only had for a month and can only fit like 8 games on it and have had to buy an ssd already just to be able to play more games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5 a winner from Sony again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation is great. It builds on the foundation of the previous models with better interaction with live players and better graphics. There is no better game platform than PlayStation 5. It’s the best in the industry.

    I would recommend this to a friend