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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12473 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 12,473 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love my playstation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to finally get a playstation 5!!! It was easy to set up and get started and I was super impressed with the game play and graphics! Downloading and updating doesn't take very long but probably helps to have fast internet speeds! So far no problems or issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome-sauce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total awesomeness. Loading times are lightning fast & such a cool display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a lifelong Xbox user and not really made the switch but added the PS5. It’s a very impressive console, graphics are amazing, menus are intuitive. There are just a few exclusive titles I wanted to play and this console more than makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every PlayStation since they first came out and the PS5 doesn’t disappoint. Fantastic graphics and great selection of titles to play. I like the subtle improvements to the controls so it still feels familiar. I would recommend the system to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 3 out of 5 stars

    Family Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly for the grandkids, but also for me and the wife to use as a disc player for movies. Once upon a time I had a PS2, and this console blows it away in terms of speed, graphics, and versatility. I was surprised with the lack of supporting documents not included, or the fact that most games sold today are designed for online play only, and that they do not include booklets explaining how to play the game. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, great performance and storage space glad to have bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet still going strong. Obviously wish it was cheaper lol but.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    This system is very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking into getting another gaming console at all but when the sale hit i had to jump onto that. Got a console and another console with the money that was saved! Amazing deal and amazing system! Recommend anyone to get this system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, didn't use it that much but it's well designed & run smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    PS5 is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much PS5 games but what I played runs great. Storage is still meh. The controller is probably my PlayStation controller is a while.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    One of the best consoles!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console!! Feels good to play on console again after so many years. Last time I owned a console was way back of the times of the PS3 days. I've been playing on PC for awhile and wanted to get back onto console again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great power, little memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty late review but this is probably the most friendly way to game currently. With Xbox’s lack of optimization causing their own system to be bottlenecked and PC’s outrageous prices; the PS5 is by far the best choice for the casual gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value through the roof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck is great, no PC is gonna get this performance at this price point, obviously not gonna get the best FPS, or graphical detail but a perfect casual gamers machine. Also love PS Plus!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most cost efficient way to play next gen games on 4k on 60fps or 120 fps. The upgrade process for m.2 was pretty easy and you can get 2tb m.2 for less than 100 just make sure it's 5,500MB/s or faster The graphics are amazing on my lg c2 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, I was deciding between this and the xbox series x but i went with the ps5 because they made more differences mkst nottable is the controller with a built in mic p, motion detectors, and adaptive triggers

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Product, Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves it! What's great is that PS lasts many years and upgrades come out once every few years so it really is worth the investment. He had a PS4 before, but couldn't play some of the games he wanted to.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Smooth transition from ps4 to ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the PlayStation !! It’s a a big difference from ps4 ! Best Buy made the transition very smooth and easy and installed my external hard drive with no issues once I got home !! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    PS5 review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, has great graphics, I’ve really enjoyed playing with it. Could use more storage seen as it’s games are huge.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the color scheme. The graphics are phenomenal and the game offerings top notch. Bought it primarily to play exclusives such as GT7 and did not disappoint. The Dual Sense controller is almost freaky. So well designed.All in all, worth the wait and playing it as often as i can.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    State of the art system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more than just a gaming system, this has become the center of nearly all of my home entertainment. My only complaint is relatively low storage space. I added a 4 TB SSD and there's no reasonable chance I'll fill that.

    I would recommend this to a friend