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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12473 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 12,473 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgrade. The PS5 is a powerful device. I’m happy with what it can do. It’s an entertainment system beyond video games. As a truck driver constantly on the road, my PS5 is an all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    This stuff is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played the system a lil bit definitely a upgrade from the previous system I’d say it was a great investment. My only problem is storage

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online pickup, in and out in under 10 minutes. Staff was very friendly, made the overall experience very pleasant. Looks great, works great, zero issues. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console back in Dec. 2022 for my son. He’s absolutely in love with it and even I was impressed with how good the graphics are. I highly recommend it. I like it so much that I’ve almost considered switching from Xbox to PS now lol

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Lots of fun to play. Would definitely recommend to any future gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console my son loves it ! The graphics are great, system responds quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 for the W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is definitely a difference experience to the PS4. What makes the experience is the controller and the games the implement the functionality and capabilities of what the controller is capable of. Astro World is Sony’s flagship game that displays all whats possinle for the PS5 at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gift. Got for wife. The only thing is that I had to buy more memory for it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming at 40

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles to date. Sonys build quality and performance is top notch as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Finally a PS5 in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for my Nephew and he was thrilled to receive it as they are hard to find. When picking up my new monitors his brother spotted it on a table at the front of the store and we have been searching for one for a while so I snatched it up and made his day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happy or impressed with this console. It delivers on every front. I still can’t get over the zero to minimal loading times. You just get right into the game. The console is a joy to ise. I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On October 2, 2023 I went for the first time to Best Buy in search of my first item I had never bought something in the store until that day I went looking for a PlayStation 5 for my boyfriend's birthday gift and when I started looking I couldn't find it until a boy approached me asking what I was looking for and I told him the product and he told me precisely I only have one excited I told him you can give it to me please as well as a game that didn't have much to go on sale very kind helped me with my payment at the box and likewise helped me get my credit card satisfied with my first purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was saving for this playstaion my son loves it I been with it already 2 years I have protection on it too very happy with it thank you

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the playstation 5 does everything better than the playstation 4 the faster loading times are really wonderful. The only thing bad about this item is the storage space you always need more space just to play more than three or four games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, clear and responsive gameplay coupled with great graphics makes this device worth every penny. It also has a great user interface and lots of future upside use that will keep the user interested in keeping it for a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing in specs and graphics,the sheer amount of games on astro playroom is amazing! War thunder on this game is amazing with the graphics. You can see the detail on the trees! It also has a modernistic look which i love!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auntie of the year!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system for my nephew to play when he come to my home and he loves it. We bond and build memories together. Love this for him and I. Great system. Easy set up and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Never misses. I would buy this one instead of the digital version but theres not really a difference. The digital version just has no disk input and its 100$ cheaper but i would recommend this one If your on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my partner to play Elden ring and it performs very well, much better than the ps4 he had been trying to play it on. Glad to upgrade him to a higher performance console.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of PS5. Easy to set up and learn even for not so tech savvy people like me. Fast checkout at BestBuy in Pasadena.

    I would recommend this to a friend