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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 14,675 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Quite consol. Looks better than disc version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quite concol. Looks slick. Huge upgrade from PS4 Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted my girlfriend for her birthday and she absolutely LOVED it. Very easy purchase and the staff were extremely helpful helping me decide between a digital or disk console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this console, except maybe the size. It is pretty big, but runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Exciting Upgrade!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Very fast, smooth, and beautiful visuals!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Console to get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Great playstation only game exclusives to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Dude's Got Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware!! With games I go back to "Tanks" a game that burned images into my parents television. Argh. Once I got the machine up and running I loaded up Gran Turismo and spent the next four hours becoming familiar with the Playstation and my new controller. The Playstation is very well built and the instructions were mostly helpful. All in all this was a tremendous purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the ps4 and the graphics are unreal!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much quieter it is than the PS4. The graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a PS user for a very long time. I had waited it out as my ps4 was still working great. Upgraded cause of the newer games out. I’m loving it so far. Processing speed is so much higher than my old airplane (ps4). Everything is so smooth. I would like more storage space though… But nothing an external hd can’t fix when the time comes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console quiet and with good quality. Get one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation is a awsome device been waiting to get one since it released, gratefull to use the best buy credit card to enjoy time to my self. I work full time 40+ hours and a single dad. When jm not busy with the kids id like to play some games, my son also plays his xbox, inhave other kids they also play the device.. gratfull as can be thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Make your S/O happy with this purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wont get off of this darn thing lol. This devise is everything he has hoped for coming from a true PLAYSTATION GOOROO. Takes up less space being it stands up right and not a sore to the eye whatsoever. My husband has not had 1 complaint says its very accurate fast loading and everything he has been waiting for. Still satisfied over a year of owning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my hands on it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside box was a bit damaged and the employee was going to replace it for me, but they weren’t allowed to. But no harm done to the console itself and it’s worked flawlessly since having it! So excited I could finally get my hands on a PS5. It’s made a world of difference compared to my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console i really enjoy having fun with it and other games are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super amazing PS5's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 units, the picture and colors are brilliant, and the graphics look amazing and so much more realistic it's insane how far technology has come. Only one slight issue is that it absolutely difficult to stop playing on the PS5 where it makes people over stimulated it takes forever to get off the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for downstairs living room and one upstairs in my game room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next gen console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System in general is a masterpiece, console is a bit bulky but overall its a powerhouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beyond expectations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the perspective of a PC gamer, sometimes you just want to sit on the couch and enjoy a quick COD lobby run, minecraft session or even the latest AAA title without dragging out your entire rig out into the living room, the PS5 delivers and then some, no compromise to performance mixed in with incredible graphics, I'm absolutely floored. 10/10 console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, graphics are amazing, controllers work great

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present!! Graphics and speed are amazing.

    I would recommend this to a friend