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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12474 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 12,474 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love playing my PS5! Everything works perfectly and smooth. Recommend this for everyone to buy from Bestbuy since thay have lots of concole in every locations. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation is absolutely wonderful. Constant 60fps at 4k resolution on our homes 55inch plasma tv. God of War Ragnarok was done justice by SONY and the machine they have created.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just got mine a couple of weeks ago, I've owned now every generation of PS by far this is my favorite, worth it in every way... So much so bought a 2nd one for the gf cause I was tired of sharing lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 2 years ago and it still works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My son love's the ps5.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 8 yr old son. He really love it playing. He keep asking for more games. If I get a chance I'll buy one for myself so we can play online.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his birthday. He has been thoroughly impressed at the smoothe running and digital graphics. Transition from his old PlayStation was fairly seamless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it, buy the remote too.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase.. Had a PS4 since it came out and it finally had it's last moment. If you get the PS5 and know you use it for streaming media, do yourself a favor and get the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system and was on time with the pick quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRST PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a casual gamer and felt I had outgrown Xbox and their mid-exclusives. I play a lot of single-player stuff with a mix of multiplayer. I don’t care for subscription services as I’m a casual. Between Spider-Man 2 and COD, I’ll be set for a few months. The controller is awesome, whereas the Xbox controller felt like a cheap toy and was very clicky. Out of all my friends, I know 1 person who has Xbox; he has both consoles and only got the Xbox because he thought I was going to stay with Xbox. PlayStation makes homegrown organic games, whereas Xbox just wants to buy publishers just to put the games on Game Pass.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase first time with the PlayStation five I love it I will make them I would recommend everybody get one are used to say I was too old, but the graphics and everything is this blows me away

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    My favorite console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system, especially the controller. Got it to play Spider-man 2 mostly, but finished Ghosts of Tsushima on it from PS4. no complaints here!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong on getting urself a ps5 has good exclusives and it smooth. Space wise they could have done better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the way to go

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase i have ever made and I bought it from a good store. Would recommend it for your kids!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases! Still running for a couple of years now and picture is great! No glitches, no trouble! Easy setup and exciting to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a ps5 for some time now. Picked up a couple ps5's and a sony 4k t.v well worth it. Check out progressive leasing cant beat the 90 day purchase option if you get approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best consoles out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a few years to finally get this. Such a great console and amazing processing speed and load up times. I love my xbox but the ps5 is a nice upgrade. Definitely pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    BEST UPGRADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must!! Went from a ps4 to a ps5 ,Best upgrade Treat yourself with better gaming won’t regret it Shesh I almost forgot , just the controller itself you will feel the upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ps5 beats xbox all day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an awesome system with amazing graphics! way better then xbox! already upgraded the storage which was inexpensive compared to xbox's expansion card! the controllers trigger feedback is awesome as well during first person shooters that support it!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PS5 is just a great console. Easy to set up with an amazing game library. I love the system both the system and the UI. The container fits great in my hand and is surprisingly good for fighting games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect gift for gamer husband.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a graduation gift for my husband. He has other consoles but this has got to be his favorite one. Graphics , and specifications, down to the look are excellent.

    I would recommend this to a friend