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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12474 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 12,474 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    At last PS 5 yesss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finished setting it up and WOW super fast speeds with this PS 5 after a few years they seem to not sell out as fast so if you have been waiting for one go get yourself some next gen awesomeness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5 so much. It has been a lot of fun playing games on it. the controlers are comfortable and load times are super fast after the initial downloads for a new game!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my birthday last year and i absolutely love it , made the switch for Xbox to PlayStation and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console love playing it everything expected!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best PlayStation Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most advanced PlayStation to date and i love it. I haven't gotten to play it much but the little i have I am very impressed with it, even though it doesn't quite take me back to the PS2 days.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    9/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to finally have gotten an upgrade, has not failed on me at all and looks good although I have to keep it horizontally because the discs do fall out when it’s vertical but other than that I’m pleased

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system fast efficient and runs games smoothly. Great games that go with it. Have been a xbox user but cant deny the great games like spiderman and hogwarts

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game and amazing graphics, the easy to use firmware is more then perfect for the beast that it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 is a great console :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new PS5 when my digital edition PS5 stopped working (HDMI port stopped working randomly, possibly caused by lightning damage -- the eventual diagnosis was a "bad decoder chip). Prior to receiving the diagnosis information, I went ahead and purchased a new PS5 since I didn't have much hope for my old one being repaired. Since the disc version was available in-store, I ordered it for pick-up. So far it works great and I am excited to continue my games once I get everything re-setup. I just moved last week!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 in stock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is totally enjoying her PS5! Best Buy is where I go for all electronics and games that my grandchildren want because they usually have Them in stock or can be shipped quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Play station gift for grandchildren

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves this. We love that it was interest free. The kids have gotten so much use from this and they run there TV through it. Would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very impressed with his Sony PlayStation 5. He loves the controller that came with and plays with it before the one we bought separately.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony PlayStation Great purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the PlayStation. The games are great. The graphics are phenomenal. Worth every bit of the price. The package was a great value. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing blasts off into the future

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the power of this thing. I immediately noticed a difference in load times. When you die in a game you are right back in the action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift ever. Not a gamer but great price and my kid loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 3 out of 5 stars

    Good for exclusives!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no XBOX Series X, and yeah - there’s nothing on it approaching the value or quality of Game Pass, but! GOD OF WAR: RAGNAROK and RETURNAL are pretty spectacular, so I will give it that. The controller is pretty cool - particularly in ASTRO’S PLAYROOM & HORIZON ZERO DAWN 2, but I havent found it to be the gamechanger it was advertised to be. Very cool luxurious console to use, but $500 is a bit much if you already have a nice PC or Xbox Series Console.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greatness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a great time with the Ps5. The graphics and the games are nice. We need a wallpaper feature so i can show off all my pictures but that's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Review on PlayStation 5 Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Play Station 5 console has an Incredibly fast SSD Wildly inventive DualSense controller, Gorgeous 4K visuals Snappy, clean interface, Impressive backwards compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do I love my game. It's giving me no issues,works great. And the associates at the store were extremely helpful and fast when it came to assisting me

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got the PlayStation 5. Graphics looks way better, the system is faster, has more features, and controller feels super comfortable and great fitting!

    I would recommend this to a friend