Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12474 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 12,474 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console the graphics are amazing as always for Sony as far as the design it’s too big kind of looks like a fax machine

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love our PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, works fast and awesome video quality

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My favorite console of all time!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite console of all time! I would highly recommend. Graphics and load time are amazing I love it! Get out there and pick yourself up one

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a huge upgrade from my PS4! I absolutely love all the features it has to offer and the graphics are amazing! I would absolutely recommend a PS5 to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 the best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ps5 in my hands after 15 years of going back in time to remember my first ps1 as a kid finally being a grown to be able to afford the best console ever made in my opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blaze

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to use as a DVD/Bluray player since it’s made by Sony, and will play any brand DVD/Bluray disc. After just over the 1 year warranty, I bought a few games for it, and they kept freezing (DVD’s played just fine, just wouldn’t allow games to be played.) Found out that it was a common issue when these particular units were built, but no recalls and just out of the 1 year warranty. Disappointing that Sony wouldn’t do anything about their known power pack issue. Glad they have fixed the power pack issue in their newer units, but not happy that they didn’t stand behind their product. I now have a new model that works as designed, and this original one that I just use as a DVD/Bluray player.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I love my ps5. The difference between a ps4 and ps5 is absurd. Its just significantly better in every way possible. Cost a pretty peny but definitely worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the PS4. The graphics are better. I like that I can play PS4 games as well as older PS3. I got this for my granddaughter, but I will be getting one for me soon.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 best yet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 if you want it get it. much more games looks are above par with competition.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my best choice, this console is perfect and I’m liking a lot. I recommend you to take a upgrade in you ps4 to ps5

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love This Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game console easy to set up and get started. As a gamer I needed this setup. It’s easy to setup and fast! Love the resolution on my Sony TV and the response time while I’m gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this game console!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game console for my boyfriend and he absolutely loves it. He can't get enough of it. He has collected a nice supply of games with it already. The graphics are exceptionally beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for myself back in August so far I love playing my PS5 and played 4 exclusive games already and beat. The graphics on it were amazing and it run so smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system awesome graphics was a bit annoyed that one of my controllers is already having issues in less than 5 months of use but definitely the best game system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase process and ease of pick up. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Birthday Gift from Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 gift request from my great grandson! He got it and is absolutely thrilled! The price was $50 less than any other store at the time of purchase. It was definitely the BEST BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has upgraded tremendously in their graphics and the details to the game one is playing. So easy to get fixated on playing and lose no track to time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    A great but flawed console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but can get a little hot. The controllers are great but a tendency to get stick drift.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself and get a ps5 plain and simple. I am not an avid gamer but the ps5 is where it is at. My daughter loves the ps5. I Just wish it had more space will be my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Playstation 5

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playstation i have owned as of yet. Easy to install and navigate. Definitely recommend

    I would recommend this to a friend