Customer Ratings & Reviews

Bought a Ps5 as soon as i could find and afford one. Had it for years, still love it!!

Super satisfied, overall great consul, and was satisfied with nothing but the greatest customer service from Best Buy ever.

My son loves his game console. Access to the latest games before they come out. And the convenience of downloading and streaming apps are very convenient.

Let me start by saying my PlayStation got delivered earlier than expected. That was a very good start to the process. I ordered it online was pretty easy to do. I received it and it was in great condition brand new, all sealed and setting up the device was pretty fairly easy was nice as well. Overall it’s pretty good device pretty fast shipping. The game that came with adequate storage and yeah had with Best Buy I had a pretty good experience on that platform as well. Customer service was great.

The PS5 is everything that I thought it would be, smooth, great graphics and the controllers are sleek. The console itself is kind of big but it’s not a deal breaker

Very good controller my kid loves it I got it for his birthday it very good it comes with free games and it comes with a little stand for the console overall very good I recommend!

Ps5 is hands down the best gaming system! Beats Xbox any day! The difference from the ps4 to the ps5 is wild! Such an upgrade!

I really enjoy the system, works well, menus are slightly new to learn but theyre well designed. theres a little game included called astros playground which helps learn the difference between the dualsense and dualshock controllers which is actually super fun. enjoying unlocking all the old systems as "artifacts" in it. the stand is not very stable though! i find it wobbles and i have to take extra care with where i place it.

Great new features and games. Love the Spiderman game and it's performance on this Playstation. Nifty controller functions enhance the game action.

As expected, it's fun. You can even play much older games on it so that's even more of a plus. It doesn't heat up my room like it's an oven unlike the PS3 and PS4.

Best console available with worthwhile exclusives that won’t disappoint. Excellent performance for the price, and mind blowing when paired with the right OLED.

Needed a Blu Ray player and my PlayStation 4 was going out on me. Storage is average but I could always upgrade it later with an M.2. Also I can play my old PS4 games on it so that's a plus. Not particularly a console gamer anymore but Sony has always had great exclusives such as Gran Turismo which GT7 looks great. Not particularly a huge fan of paying to play online however but that is more of a gripe against Sony and not Best Buy.

I have had 0 complaints on the system itself. As always, really heavy games will bog the system down but it works really well overall.

i LOVE playstation, this is such a beautiful creation. I love everything about it besides getting ps plus monthly.

I like the fact that loading a game is so much faster than the PS4 and streaming video is flawless. Never had to wait for buffering with this PS5. Would recommend to anyone.

The graphics on the PS5 are amazing, the console is connected to a 4K Samsung tv. The images look sharp and clear. In the near future I will be upgrading the PS5 memory capacity

excellent purchased if you had a ps4, faster loading times, better resolution and overall a better experience, especially for the ps5 exclusive games coming

I was a little late to the party but had to wait until the hype died down to get it at retail price. Ive been playing xbox all my life and the change is worth it. Its so much better

The console works better than expected and was a huge upgrade over the ps4! My girlfriend really loved to upgrade and is happy with the performance!

Ive been waiting a long time to purchase a PS5. I was finally able to get one when best buy had it in stock. Pickup for this item was like every other. There were no problems at all.