Customer Ratings & Reviews

I really love the PS5 it’s a very good console and it runs very smoothly! Overall it is a console I would suggest to someone!

This is a fantastic system. Its so fast. Everything is smooth. Its ridiculously easy to upgrade the hard drive....make sure you update firmware before upgrading hard drive if you are doing it fresh out of box.

Graphics are phenomenal. Can play PS4 games as well! Backwards compatible.

Impulse bought this console because i badly wanted to play Spiderman 2. No regrets. Awesome console and its been a much needed upgrade.

I mean it's a PlayStation 5. What can you really say. It's an awesome system it's fast and I like it. Never bought a bad system from Best Buy

What else to say PlayStation upgraded their system making it quicker and clarity. Been playing PlayStation since the first one so it’s just another edition to the ever improving gaming world

Why does every game need to be downloaded? Obvious next gen system needed for exclusive game titles. I kind of expected more of a graphical leap from late games from the last generation consoles. Glad the shortage and scalping is over. Uses a lot of power. Seems to inhibit long play sessions due to the new dual sense controllers small battery and the power hungry nature of the controller.

I have been using this system for about a year now, and it works great. I did have one issue with stickdrift on the controller after about half a year, but that is normal wear & tear and I replaced the controller with a new one. All in all, an Excellent product! It took me a long time to get my hands on a PS5, but BestBuy offered great preorder options, and picking one up was a breeze. No hidden charges, no gimmicks, just good service. Thanks BestBuy!

Love the speed of startup to game loading. Smooth graphics. Wish controller battery life was longer but otherwise love the new controller.

I love just how fast everything loads up. Loading ip games and even ingame load screens take it the time it takes me to blink to load up. Definitely worth the upgrade!

Great system. Huge upgrade over the PS4. Games look amazing. Upgraded the storage to 2TB, was super easy and now we have tons of storage for games.

This is a very powerful gaming system. But….this is my second one to replace one with a bad disc drive after two years. Good like trying to get a repair.

Service was great it was quick and easy to get my item

Worth every penny! It’s amazing how much faster it is than the PS4 and the free upgrades to so many of my games has been really nice too!

The pick up at store option is super convenient for the app and website i hope this feature stays, also the console is amazing i do prefer it over the xbox consoles

It's been a great pleasure to own, taken up alot of boredom with this and sure worthy of the invested money and time. Thanks Sony and Best Buy !!

Honestly, ive been an xbox fan for so long but there are some PlayStation exclusive games that I enjoy from back in the day. When I got the PS5, it honestly blows me away. The console itself is huge, but so is the performance and the graphics. I own both the Xbox Series X and the PS5, the xbox still has a bit of an edge over the ps5 when it comes to controller battery life and pro controller options, but im excited to see what the edge controller will do when its released.

The Ps5 has a modern designing look to it all around making it a great choice to play on.

What an upgrade coming from a PS3 user to a PS5. I waited for this upgrade longer than expected and the wait was worth it!!! Love taking a break after a long day at work

When I used it, it was excellent, everything was in great state, it is as I thought. Well deserved 5 stars.