Customer Ratings & Reviews

PlayStation 5 Console - PlayStation 5

Model:: 1000031652; |
SKU:: 6523167

User rating, 4.9 out of 5 stars with 14675 reviews.

Highly rated by customers for:

Customer reviews

Performance
Rating 4.9 out of 5 stars
Storage Capacity
Rating 4.6 out of 5 stars
Controller
Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 49 Showing 961-980 of 14,675 reviews

Rated 5 out of 5 stars
Yaaassssss
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Posted 3 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally got mine, they had the last one in stock. The person helping me knew that they had one and brought it out for me when I asked him….
I would recommend this to a friend
Rated 5 out of 5 stars
You can customize it!
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that you can customize it and change the lights and faceplates. Very happy with it.
I would recommend this to a friend
Rated 5 out of 5 stars
PS5 replacement
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer service was excellent. I brought in my broken PS5 and they replaced it with a brand new PS5 awesome.
I would recommend this to a friend
Rated 5 out of 5 stars
PS5
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Posted 2 years ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best thing i have done and purchase in 2023! I highly recommend people to do the same!
I would recommend this to a friend
Rated 5 out of 5 stars
Ps5
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s was a surprise for Father’s Day my boyfriend loves it great quality and very fast service when I pick it up
I would recommend this to a friend
Rated 5 out of 5 stars
best customer service
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Posted 2 years ago. Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best customer service I have ever had since I moved here
I would recommend this to a friend
Rated 5 out of 5 stars
Ps5
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered quickly, and my son is in love. He has been wanting one for awhile. Big upgrade from his old system.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Love my PS 5
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great graphic and user interface. Needs more variety of titles
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing Buy
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best game systems ever! And Best Buy’s customer service is amazing! Thank You!
I would recommend this to a friend
Rated 5 out of 5 stars
Get it
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say it’s a PlayStation 5. I mainly use it for playing 4k blue rays. Gaming is a plus.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Gifting
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this as a gift for someone! They absolutely love it uses it a lot in their downtime.
I would recommend this to a friend
Rated 5 out of 5 stars
GG2ez
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints. Everything was as it is supposed to be and worked correctly. Staff was friendly and helpful at the store.
I would recommend this to a friend
Rated 5 out of 5 stars
PlayStation 5
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In excellent condition , great costumer service no problems thus far, reasonable pricing
I would recommend this to a friend
Rated 5 out of 5 stars
My Daughter is happy
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 7 yr old is so happy! She has access to everything, games and apps! Got it for her 7th birthday!!
This review is from PlayStation 5 Digital Edition Console - PlayStation 5
I would recommend this to a friend
Rated 5 out of 5 stars
The best!
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Posted 3 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After years of hunting for a PS5 I finally got lucky! I managed to get the 1200 series which presumably has better cooling, loving it so far!
I would recommend this to a friend
Rated 5 out of 5 stars
Ps5
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything waa good!! And they offered really good costumers services! I definitely recommend that !
I would recommend this to a friend
Rated 5 out of 5 stars
it's a brick
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
much heavier than the digital version so wouldn't recommend unless you plan on buying games blu ray
I would recommend this to a friend
Rated 5 out of 5 stars
Ps5 Open Box
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great condition. Although it was from an open box ps5, can’t tell between this one and a new console.
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful and aware alert on message and calls
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Appreciate their customers work with their customers very well very responsible and respectful
I would recommend this to a friend
Rated 5 out of 5 stars
Ps5
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this game and easy to payment on it and don't see anything for problem I love it y'all need to buy for it
I would recommend this to a friend