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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 12,472 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 is an amazing console. It’s fast, looks cool, and an overall great console. I love the haptic feedback on the Ps5 controller not to mention the touchpad on the top. I also want to mention the lights in the controller that react to what’s going on in the game. I just wish the lights on the console weren’t just white all the time. I wish they would react to what’s going on in the game just like the controller does. Other than that the console is great for someone who loves gaming. I use it all the time so I love how I can use it nonstop for about 5 hours until it starts overheating. Which I shouldn’t even be playing video games for 5 hours straight. I love how the controller needs to be charged by a cord and not charged by AA batteries. I like the fact that when I’m done playing, I can just plug it in and it be ready for tomorrow. Also the fact that I can plug it in and it will charge while I’m playing video games at the same time. I do wish it came with more storage due to the size of video games nowadays but almost a terabyte of storage is great for me because I only play a couple of games at a time. Sony really went all out on this console and it’s a great way to escape from the real world and just play your favorite games with your friends for hours on end. I would 100% recommend this to anyone trying to upgrade while not spending a fortune on an entire pc. I also love to mention the fact that the Ps5 comes with a stand that you can stand the Ps5 up on, or sit it on its side without worrying it’s going to get scratched. It’s a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive, Storage

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in and I have loved this machine. I have been an Xbox guy since the original, but when the cpu in my Xbox One failed and the fact that all the exclusive games I wanted to play were on Playstation, I made the switch. This thing is huge and I admit that the lack of symmetry due to the disc drive bugs me, but the system hooked up easily and I have put in many, many hours without issue. I wish it had more storage built it, but it wasn't too expensive to add more.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    THE BEST CONSOLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is seriously mind-blowing. It's got incredible graphics that make the games look so realistic, and the super-fast loading times mean you'll be diving into your favorite games in no time. Plus, the DualSense controller is a game-changer with its haptic feedback and adaptive triggers that make you feel every little detail. It's like you're right in the game! Trust me, once you experience it, you won't want to put it down!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Playstation 5 first time Sony product owner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best purchase I've made in gaming systems. Best load times I've seen on a gaming system, almost seemless transitions. Expandability for internal memory is exceptional and economical. Allows for one of the best programable controllers as an addon the Dual Sense Edge. Easy to navigate, continuous software updates for both performance and basic quality of life improvements to the systwm. Beautiful resolutions for 4k and true 60fps performance.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use, Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a PS in a long time. Love the controller and all the extras. The ease of use, amazing graphics. So far worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PC gamer conversion to PS5 - happy buyer here!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longstanding PC gamer, I had to write a review to say how impressed I have been with the PS5. I am very, very happy I decided to purchase a console, and even happier I chose the PS5. Specifically, I wanted to play Gran Turismo, which as a game has exceeded my expectations. Since that first purchase, I have added a few other games that I have been equally pleased with! To name a couple, Tiger Woods 2k23 and FIFA 2023 have been so much fun to play with my family (and by myself). At the end of the day, I am more inclined to turn on my PS5 and play Gran Turismo than attempt to play a racing game on my PC because playing on the PS5 requires little to no setup as far as the controller settings go. I couldn't easily setup a controller for my PC for racing games, and I don't have one of the steering wheels, although, maybe one day. I will always prefer playing competitive FPS games like CS:GO on my PC, but having a PS5 has a lot of added benefits I didn't even consider when making my purchase. Hopefully I didn't buy the PS5 right before it is upgraded, but even if I did I will remain happy with my purchase for years to come. I would also like to add a comment on the benefit of buying the PS5 from Best Buy. Personally, when it comes to buying a product like this (without going into all of the specifics), I feel more confident buying from Best Buy when it comes to knowing I am getting a firsthand genuine product than saying purchasing the console off of Amazon. I love Amazon for some things, but it was also nice to be able to pick up my item in person on the same day as I decided to pull the trigger. Amazon has fast shipping but nothing beats driving a few miles to pick up what you want when you want it. I won't be returning this item. Great purchase and highly recommended to the first time console buyer! One more comment, I installed a 2TB PS5 officially endorsed SSD. It was very easy to do this. I quickly filled up the onboard storage, so I would recommend considering this option on the front end to avoid compromising performance when it comes to storing more than 5 games on your console. PS5 has guides on their website on how to install the SSD, just make sure you get one that meets their required specifications!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Sony game console fan. It's just something better about it comparing to Bill's xbox. Great selection of games, valuable updates, performance is a top notch. I love the futuristic design too. Downloadable games can be dated back to the PS1. Yes, xbox has a lot more older titles available but if you have time to play all these games the choosing of a gaming console is a least of your problems :-)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    10/10 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Perfect Christmas gift. Ive been a Xbox person for years but even I can say PlayStation has a much better selection of exclusives than Xbox! Vibrant graphics, immersive and rich story based games, and the controllers have a great hand feel too; the adaptive triggers are different, but not in a bad way. Overall a solid console, one that will have many hours of gameplay in store!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5's lightning-fast SSD is a game-changer. Load times are almost non-existent, and switching between games or applications feels seamless. It's a level of speed and responsiveness that I never knew I needed until I experienced it. The 4K gaming capabilities are also a marvel. Games run smoothly and look stunningly realistic. The hardware, including the custom RDNA 2 GPU and Zen 2 CPU, ensures that even the most demanding games run like a dream. The ray tracing technology adds a level of detail and realism to the graphics that is truly breathtaking. Now, let's talk about the games. The PS5 has an impressive library of action and shooting games that take full advantage of its hardware. Titles like "Demon's Souls" and "Ratchet & Clank: Rift Apart" showcase the console's power and deliver gameplay experiences that are simply jaw-dropping. The level of detail in the environments, character models, and particle effects is astounding. In the realm of shooting games, "Call of Duty: Black Ops Cold War" and "Returnal" are standout examples. The 60fps (frames per second) or even 120fps gameplay in some cases ensures that you're always immersed in the action, and the haptic feedback of the DualSense controller adds a level of immersion that I didn't know was possible. Feeling the recoil of a weapon or the tension of a bowstring as you take aim is an incredible sensory experience. The PS5's performance and graphics capabilities have truly elevated the gaming experience to new heights. If you're a fan of action and shooting games, this console is a must-have. It's a testament to the dedication and innovation of the gaming industry, and I can't wait to see what the future holds for the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and look of it. The ps5 is huge so make sure you have sufficent space before buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has been amazing. The graphics are super sharp, the games run incredibly smooth, and the fast loading times make a huge difference. The console is quiet, even during long gaming sessions, and the controller feels really comfortable with great vibration and triggers. Everything looks and feels next-level. I’m honestly very happy with it and definitely recommend it to anyone thinking about upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use, Graphics

    Rated 5 out of 5 stars

    PS5 and GoW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and plays great. I like the new controller with its features. Picked up God of War Ragnarök and the graphics look awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics, Performance

    Rated 5 out of 5 stars

    Best PS ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing machine! The graphics are amazing, its fast, easy to use, and works better overall than the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Mark's PS5 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 is the latest and greatest gaming console on the market. It offers a number of features that make it a great choice for gamers of all levels. One of the best things about the PS5 is its speed. The console uses an ultra-high-speed SSD that makes loading times almost non-existent. This means that you can get right into the action without having to wait for long load screens. The PS5 also features a new DualSense controller that offers a more immersive gaming experience. The controller has haptic feedback that allows you to feel the effects of the game in your hands. For example, if you're playing a racing game, you can feel the vibrations of the car as you drive over bumps in the road. The PS5 also supports 3D audio, which creates a more realistic soundscape. This means that you can hear sounds coming from all around you, which can help you to better position yourself in the game world. In addition to its impressive hardware, the PS5 also has a great library of games. Some of the exclusive titles that are available for the PS5 include Marvel's Spider-Man: Miles Morales, Horizon Forbidden West, and Ratchet & Clank: Rift Apart. Overall, the Sony PlayStation 5 is a great gaming console that offers a number of features that make it a great choice for gamers of all levels. If you're looking for a new console to take your gaming to the next level, the PS5 is definitely worth considering. Here are some of the pros and cons of the PS5: Pros: Ultra-fast loading times Immersive DualSense controller Support for 3D audio Great library of games Cons: Expensive Hard to find in stock Some games are still in development Overall, the PS5 is a great gaming console that offers a number of features that make it a great choice for gamers of all levels. If you're looking for a new console to take your gaming to the next level, the PS5 is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good but bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bulky and a bit noisy but the preformance is great. I love playing FC 24 on it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    A Step Up From PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything I thought it would be. Wish I would’ve upgraded sooner. Ready to experience the first true PS5 game in Spider Man 2. The next step is to upgrade my tv and experience the graphics how they’re meant to be seen. If the storage isn’t enough for you I highly recommend getting the WD Black P40 external SSD game drive to store your PS4 games and the PS5 games you aren’t currently playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 - great product HOWEVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great playstationc super fast with awesome quality, HOWEVER…… read carefully as the ps5 is not 1tb…..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy cried

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and she was so excited she cried. She set it up instantly and raved about how much better it was compared to the 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Sony’s legit system.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a PlayStation fanboy at heart. I waited sometime to get a PS5, and honestly I love it (outside of the fanboy status). The system works great, features are easy to use and find, set up and data transfer from PS4 Pro was simple. I honestly am only bummed that I waited so long to get it. It is a little big and can be intrusive, but once you find it’s spot the system is a powerhouse combined with the extended memory stick.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Powerful System, Just Not Enough Games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new SSD which cuts load times significantly. Just wished more games came out and had features like XBOX Game Pass. Games are really expensive these days and don't have all the time in the world to play. I love the new controller, but if you haven't gotten one yet, it might be worth waiting for a Slim version as this device is huge.

    I would recommend this to a friend