Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 14,675 reviews

  • Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything you could ask for. And employee was patient and knowledgable

    I would recommend this to a friend

  • @doctorapple_repairs like best buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service i like do purchase in best buy ,, nice nice

    I would recommend this to a friend

  • Best purchase of 2023

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy and perfect console having. A lot of fun playing it

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was very fast and everything came as it should be!

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Worth

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying the digital over the disc version. Lighter and better looking

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Best buy #1

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store always get the last items on technology

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I’d recommend to anyone. Great way to enjoy free time!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    An okay console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this PS5 for a while and had some network connection issues, so I traded it for a Series X. But the exclusives for PlayStation are amazing.

    No, I would not recommend this to a friend

  • Best system ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece, digital is better great product. Better then most pc builds

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • We love Best Buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming here to get my PS5 was the best decision I made!

    I would recommend this to a friend

  • Best purchase ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They had lots in stock making it easy the check out n go.

    I would recommend this to a friend

  • Words can not explain it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Best Buy. Customers service is on point.

    I would recommend this to a friend

  • Ps5 digital version

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect!!! New and well protected :) 10/10bwiwhqkwwiwhwjw

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick response when ordered, and polite when I picked it up no issues thank you everyone.

    I would recommend this to a friend

  • P5

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PlayStation 5 bro what more is there to say

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service enjoyed my experience in store

    I would recommend this to a friend

  • Buy ps5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very interesting and excellent quality product to give to your children

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Ps 5 set

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy it was in stock. Got to get it as a gift for my partner

    I would recommend this to a friend

  • Buyer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this product. I would definitely recommend it to a friend.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. The ps5 coming in great condition. Im very happy with my new ps5

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend
Page 572, Showing 11,421-11,440 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.