Customer Ratings & Reviews

I love my ps5 and it’s been a few years since I’ve owned this one, but the only two downsides are the storage space and the longevity of the controller. If you play multiple games which involves a lot of movement and button pressing, you may go through multiple controllers, but that’s why they created the pro controller to help with that. The storage capacity literally isn’t that bad, but isn’t the best as well. I maybe have 4 games on my console and the rest deleted to free up space just in case I decided to download one more game in the near future.

We got the last open box one and it was like it was brand new. Not scratch on it runs smoothly and thankfully doesn’t over heat!

i love my ps5, works great and games look great. easy to use and has good features

Awesome product, came just as expected works perfectly, I bought this with a whole package of goodies such as a headset, controller stand, and PS5 Edge controller

I’ve had the digital and disc! I think the disc has a longer life! This is my fourth ps5 so if that says anything … The controller lag is definitely worse on the ps5 then it was on past consoles

The PlayStation 5 is a gaming powerhouse, offering stunning 4K visuals, lightning-fast load times, and an innovative DualSense controller that immerses players like never before. With a diverse game library, a user-friendly interface, and future-proofing features, it's a must-have for gaming enthusiasts, delivering an unparalleled next-gen experience.

So far so good, I haven't had any issues with this console. The performance and graphics alone are a huge improvements from my old PS4 Pro. I'm finishing my campaign on Ghost of Tsushima and even though its a PS4 copy, the game looks even better on this console. I recommend upgrading the storage capacity as soon as possible. The games nowadays are bigger than their PS4 counterparts.

The PS5 is hands-down the best console for sports gaming enthusiasts. The graphics are stunning, with realistic visuals that make games like MLB The Show, Madden, and NBA 2K feel incredibly lifelike. The gameplay is smooth, and the fast loading times mean you’re in the action almost instantly. The DualSense controller is a game-changer—its haptic feedback and adaptive triggers make every pitch, tackle, or jump shot feel immersive and precise. If you love sports games, this console is a must-have. It’s worth every penny!

Good design. Owned it since 4 months and so far no overheating issue I was keep hearing about. Even though after hours of playing games. I put it on its side though, not vertically. Didn't want to take the risk. Graphics are good and connections are good. Control's battery life is really good too. If you enjoyed earlier models, you'll love this one!

The PS5 console itself is a game-changer! Thank you, Best Buy, for offering this amazing gaming system. It takes my gaming experience to a whole new level of excitement. The sleek design and powerful performance make it a standout console. Best Buy, you've really outdone yourselves with the PS5. Thank you for enhancing my gaming experience!

The PS5 is an absolute game-changer. With a powerful hardware and lightning-fast load times make for an incredibly immersive gaming experience. The graphics are stunning, with vibrant colors and lifelike details. The DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers.

This gaming console takes the experience to a whole new level. With state-of-the-art technology, stunning visuals, and innovative features, When I power it on, I can feel the power of the PS5. Its lightning-fast load times, breathtaking graphics in 4K and HDR, and seamless gameplay immerse you in a world of endless possibilities.

Being a late adopter for the PS5 I thought I already knew what to expect. Was I wasn't expecting was the sheer joy of using the dual sense contoller. It truly is a masterpiece of engineering lending itself to the immersion of the game. The included game "Astro Bot" is a visual tour de force that showcases those features and more. While the PS5 does have a beast under its hood, most games can not have ray tracing on, aka "fidelity mode" and run at 4k 60fps, only a locked 4k 30fps. Thankfully many games do have visual options such as "Performance RT" which runs the games with Ray Tracing features on but at a dynamic resolution with variable fps up to 120fps. There is also a "performance mode" which runs the game at 4k, or near 4k with no RT shaders, running the game at a near constant 120fps. I normally use the "performance rt" mode which gives the best of both worlds. Coming from a PC with a 2070 Super GPU, I am very impressed with the the PS5. From the near instant resume play, simplicity of its user interface, and loads of games from its previous consoles, Sony has a grand slam with the PS5. However, it does come with a small storage capacity by today's game standard at only 825GB, but that can be upgraded to fit more games if needed.

love it! amazing graphics awesome controller super fast

Why did I wait so long to get this? Compared to my PS4, that sounds like a old bomber plane from WWII when playing Elden Ring, this console is quiet! Even with a 2017 LG 4k TV (60 hz refresh rate), the graphics look so rich and smooth! Backwards compatibility with most PS4 games and higher refresh rate locking has me wanting to replay my old library, but looking at the new titles lineup for PS5 has my heart racing!

Works fine. Loads quickly. Runs smoothly and looks good.

Blazing Fast Performance The PS5’s lightning-fast SSD is a game-changer. Load times are practically nonexistent—what used to take a minute now takes seconds. Jumping into a game feels instant, seamless, and smooth. Whether it’s booting up Spider-Man: Miles Morales or fast-traveling across a massive open world, the PS5 keeps up without hesitation. Stunning Visuals and Realism Thanks to its powerful GPU and support for ray tracing, games look incredible on the PS5. The visuals are sharp, vibrant, and more realistic than ever. When paired with a 4K TV, the detail and lighting effects are jaw-dropping—whether you’re sneaking through shadows in Demon’s Souls or racing through vibrant tracks in Gran Turismo 7. The DualSense Controller Is Next-Level The standout feature for me? The DualSense controller. It’s not just a controller—it’s an immersive tool. The adaptive triggers respond with tension and resistance that varies depending on the game, and the haptic feedback is finely tuned to make every moment feel tactile. You actually feel the difference between walking on sand and metal or pulling back a bowstring. It brings you closer to the game in a way that’s never been done before.

What I like about the PS5 is that it provides beautiful vivid graphics. The controller is slick and unique. Whenever I turn on my console, a good blue light turns on and it makes me like more and more this console. The gaming experience is smooth and at the moment it hasn’t lagged nor gotten frozen. I am happy with the purchase of this PlayStation!

Love my new ps5. The graphics are amazing and I load into games much much faster! Sony did awesome on the ps5. I can't wait to see what other technology y'all come up with and see what's good in stores. Man I still can't believe how great the ps5 is! Thanks Best Buy! It really was my best buy here apart from any of the other Sony products I've bought here.

Thrilled with my PS5 purchase from Best Buy! The cutting-edge graphics, lightning-fast load times, and immersive gaming experience make it worth every penny. Seamless online play and a vast game library add to the excitement. Best Buy's swift delivery and excellent customer service sealed the deal. 5/5 stars!