Customer Ratings & Reviews

Man, my first PS5 ever owned so amazing & happy to be apart of the Sony Playstation World

Bought for a friend. Received the item in a reasonable time. Had no issues, thanks!

I am really excited to finally get a ps5. I have been trying to get one for a year

Great if you can get one. Just needs a better online game library like Xbox.

The PlayStation 5, or PS5, is Sony's highly anticipated successor to the PlayStation 4, and it's nothing short of a quantum leap in the world of gaming. Released in late 2020, the PS5 has garnered much attention for its impressive hardware, stunning graphics, and innovative features. In this review, we'll delve into the key aspects of this next-gen console and assess whether it lives up to the hype. Design: The PS5 boasts a bold and futuristic design that immediately sets it apart from its predecessors. Its towering white and black chassis with blue LED accents is a refreshing departure from the traditional black box. While some may find the size a bit imposing, it's a necessary trade-off for the powerful hardware inside. The curved lines and vents give it a unique, avant-garde aesthetic. Performance: The heart of any gaming console is its performance, and the PS5 does not disappoint. Powered by a custom AMD Ryzen Zen 2 CPU and RDNA 2 GPU, this console delivers breathtaking graphics and smooth gameplay. Load times are virtually non-existent thanks to the ultra-fast NVMe SSD, and the addition of ray tracing technology enhances the realism of in-game visuals. Games run at 4K resolution with up to 120 frames per second, making for a truly immersive gaming experience. DualSense Controller: One of the standout features of the PS5 is its new DualSense controller. It introduces haptic feedback and adaptive triggers, providing an unprecedented level of immersion. Feeling the sensation of raindrops or the tension of a bowstring through your fingertips is a game-changer. The controller's built-in microphone and speaker add an extra layer of immersion and convenience, and the improved battery life is a welcome improvement. Game Library: A console is only as good as its game library, and the PS5 is off to a strong start. Titles like "Demon's Souls," "Ratchet & Clank: Rift Apart," "Spider-Man: Miles Morales," "Horizon Forbidden West," "last of us," and "Resident Evil Village" showcase the system's power and capabilities. The PS5 also boasts backward compatibility, allowing you to play a vast library of PS4 titles. Additionally, PlayStation Plus subscribers have access to a rotating selection of free games, further sweetening the deal. User Interface and Experience: The PS5 introduces a revamped user interface that's both sleek and user-friendly. The Control Center provides quick access to important features, like notifications, friends, and music. The system's fast SSD ensures that you can jump into games and apps in seconds, making the overall user experience seamless and enjoyable. Conclusion: The PlayStation 5 is a technological marvel that showcases the future of gaming. Its powerful hardware, innovative DualSense controller, and impressive game library make it a must-have for any gaming enthusiast. Sony has set a high bar for next-gen gaming with the PS5, and it's a thrilling leap forward in the world of interactive entertainment. If you can get your hands on one, it's a gaming experience you won't want to miss.

Hello, I bought this product not a month ago and it's having a problem. Could you guys help me?

This product was definitely over hyped, the graphics are not all that and you barely can hear from the remote

Finally attainable...if you have a TotalTech membership.

Do not buy. This will blow up and catch the house on fire, unless you have a great home insurance I think you should buy it. It would be a great addition. New home me now

All and more than I expected Is great customer service

I recently acquired a PlayStation 5, and it has completely blown me away. As an avid gamer, I was eagerly awaiting its availability, and I can confidently say that it has exceeded all my expectations. This next-generation console from Sony has truly raised the bar for gaming experiences. First and foremost, the graphical capabilities of the PlayStation 5 are simply breathtaking. The console's powerful hardware ensures stunning visuals and incredibly realistic details in every game I've played so far. Whether it's exploring vast open worlds or engaging in intense action sequences, the visual fidelity provided by the PS5 is nothing short of extraordinary. The improved loading times are also worth mentioning. The ultra-high-speed SSD has revolutionized the way games load and has significantly reduced waiting times. I'm now able to jump into my favorite titles almost instantaneously, eliminating the frustration of long loading screens and enhancing the overall gameplay experience. Another standout feature is the DualSense controller. This innovative piece of technology adds an entirely new layer of immersion to gaming. The haptic feedback and adaptive triggers provide an unprecedented level of tactile feedback, making each action feel more realistic and engaging. Whether it's the tension felt when drawing a bowstring or the subtle vibrations simulating different surfaces, the DualSense controller truly enhances the gameplay and makes it more immersive than ever before. Furthermore, the PlayStation 5 boasts an exceptional lineup of games. From breathtaking exclusives like "Demon's Souls" and "Ratchet & Clank: Rift Apart" to popular third-party titles optimized for the PS5, there is an abundance of diverse and high-quality gaming experiences to choose from. The backward compatibility feature allows me to enjoy my favorite PS4 games as well, ensuring that my gaming library remains relevant and accessible. Additionally, the user interface is sleek and intuitive, providing easy navigation through the console's features and settings. The inclusion of the PlayStation Store allows for convenient digital purchases, and the integration of various streaming services offers a broader range of entertainment options beyond gaming. In terms of design, the PlayStation 5 is a true masterpiece. Its striking, futuristic appearance adds a touch of elegance to my entertainment setup, and it serves as a conversation starter whenever someone visits. While it may be on the larger side, the console's bold aesthetic makes it a standout addition to any gaming enthusiast's collection. In conclusion, the PlayStation 5 is a game-changer in every sense of the word. Its stunning graphics, blazing-fast loading times, immersive DualSense controller, extensive game library, and intuitive user interface combine to create an unrivaled gaming experience. If you're passionate about gaming and ready to dive into the future of console gaming, the PlayStation 5 is an absolute must-have. Without a doubt, it has become the centerpiece of my gaming setup, and I wholeheartedly recommend it to any gaming enthusiast.

My son love his system very happy. This was a Xmas

I recently got my hands on the Sony PlayStation 5 from Best Buy, and it's been a game-changer in every sense. The hype surrounding this console is absolutely justified. The first thing that struck me was its design—sleek, futuristic, and certainly a standout piece in my entertainment setup. The performance is where the PS5 truly shines. The load times are incredibly fast, thanks to the SSD, making the gaming experience seamless and immersive. The graphics are mind-blowing; the ray-tracing capabilities create stunning visuals that truly enhance gameplay. The DualSense controller is a game-changer. The haptic feedback and adaptive triggers provide a level of immersion that I've never experienced before. Feeling the tension change on the triggers depending on in-game actions adds a whole new dimension to gaming. One of the downsides I found was the limited availability of the console itself. Securing a PS5 has been quite a challenge due to high demand and limited stock. Additionally, while the console's size might be a concern for some due to its bulk, it's a small price to pay for the power it packs. The lineup of exclusive games for the PS5 is impressive. Titles like "Spider-Man: Miles Morales," "Demon's Souls," and "Ratchet & Clank: Rift Apart" showcase the console's capabilities and make the gaming experience truly next-level. Overall, the Sony PlayStation 5 is a top-tier gaming console that delivers on its promises. It's a must-have for any gaming enthusiast looking to dive into the next generation of gaming.

Do not buy from here they gave me a used ps5 because the control was dirty from the sides meaning that it was already used by another person but if you like that another person play with the ps5 before you did go ahead.

Performance and Speed: The PlayStation 5 (PS5) is a marvel of modern gaming technology, with its performance truly standing out. The console's custom AMD Zen 2 CPU and RDNA 2 GPU deliver high-quality graphics and smooth gameplay, often at 4K resolutions with frame rates that can hit 60 fps or even 120 fps on supported titles. The integration of a custom SSD dramatically reduces loading times, transforming the gaming experience by making it nearly seamless. Games like "Marvel's Spider-Man: Miles Morales" and "Ratchet & Clank: Rift Apart" exemplify how the PS5 can handle complex environments and transitions without the traditional loading screens, enhancing immersion significantly. Controller Innovation: The DualSense controller is a game-changer, introducing haptic feedback and adaptive triggers that add layers of immersion to gaming. The haptics go beyond simple vibrations, providing nuanced feedback that can mimic in-game actions like the tension of drawing a bowstring or the sensation of walking through different terrains. Adaptive triggers adjust resistance, making actions feel more authentic. This innovation not only enhances gameplay but also makes each game feel more interactive and engaging. The built-in microphone further simplifies communication without the need for additional equipment. Graphical Fidelity: Graphically, the PS5 pushes boundaries with support for ray tracing, which adds realistic lighting and reflections to games, creating environments that are visually stunning. Titles like "Demon's Souls" showcase how ray tracing can transform game visuals, making them not just pretty but also more believable. Even older PS4 games benefit from this, with enhancements that improve textures and frame rates, providing a new lease on life for back catalogs. User Interface and Experience: Sony has significantly improved the user interface, making it more intuitive and faster to navigate. The PS5's UI is sleek, offering quick access to games, settings, and the PlayStation Store. Features like the Activity Cards allow for a more personalized gaming experience, giving players direct access to specific moments or challenges within games. The console also supports backward compatibility with most PS4 games, further expanding its value. Design and Build Quality: The design of the PS5 has been divisive, but it's undeniably unique with its futuristic, bulky white panels that stand out in any entertainment setup. While the size might be a concern for some, the console's design aids in superior cooling and quiet operation, ensuring it doesn't disrupt the gaming experience with fan noise. The build quality feels premium, although the console's size means you'll need to consider placement carefully. Overall Value: While the PS5 is an investment, the combination of next-gen performance, innovative controller technology, and an expanding library of exclusive games makes it a compelling choice for gamers looking to experience the latest in console gaming. The console's ecosystem, including PlayStation Plus for online play and additional content, adds to its value, although the initial cost and potential for additional accessories like the PSVR2 should be considered. In conclusion, the PlayStation 5 delivers on the promise of next-gen gaming with its speed, graphical capabilities, and user experience. It's an excellent system for those who crave top-tier performance and are willing to embrace new ways to interact with games.

I sold my high end gaming PC for this because of the amazing games the ps5 has and that everything works so seem less. I personally prefer the size and quieter fan of the series x but this one looks better with my all white and black setup and it is has better first party games in my opinion. I also really like the controller as well it even has a microphone and speaker of its own and the haptics are nice.

PlayStation 5 Review The PlayStation 5 (PS5) is a powerhouse of a gaming console that delivers an immersive and transformative gaming experience. Released by Sony, it has quickly become one of the most sought-after consoles on the market, blending cutting-edge technology with a sleek design. Performance At the heart of the PS5 is its custom AMD Zen 2 processor and RDNA 2 GPU, which deliver blazing-fast load times and stunning graphics. With support for ray tracing and up to 120 frames per second (on compatible games and displays), the PS5 offers visuals that feel lifelike and immersive. The inclusion of an ultra-high-speed SSD drastically reduces load times, allowing players to jump into their favorite games almost instantly. Design The PS5’s futuristic design is polarizing but undeniably eye-catching. Standing at 15.4 inches tall, it’s larger than previous consoles, which might make it a challenge to fit into some entertainment centers. The white and black color scheme with blue LED accents adds to its modern appeal. Controller The DualSense controller is a game-changer. Featuring haptic feedback and adaptive triggers, it adds a layer of immersion that feels revolutionary. For example, in games like Astro’s Playroom, you can feel the tension of pulling a bowstring or the texture of different surfaces, making gameplay more engaging than ever. Game Library Sony continues to lead with an impressive lineup of exclusive games, including titles like Demon’s Souls, Spider-Man: Miles Morales, Ratchet & Clank: Rift Apart, and Horizon Forbidden West. Backward compatibility with most PS4 games is a welcome addition, though the lack of native support for older generations may be disappointing for some fans. User Interface The PS5’s interface is clean and intuitive, offering seamless navigation between games, apps, and system features. The integrated PlayStation Store is faster and more streamlined compared to the PS4, and the activity cards feature helps players track their progress in games without leaving the action. Drawbacks While the PS5 is an incredible console, it’s not without drawbacks. Its storage space is somewhat limited, with 825GB (and less usable space due to the operating system), though it’s expandable with NVMe SSDs. Availability has also been an issue since launch, making it difficult for many gamers to get their hands on one. Verdict The PlayStation 5 is a remarkable leap forward in gaming technology, offering an unparalleled mix of performance, innovation, and exclusive content. Its futuristic design and revolutionary DualSense controller set it apart, and its game library makes it a must-have for serious gamers. While there are minor issues like storage limitations and size, these are small compromises for what the PS5 delivers. Rating: 9.5/10 The PS5 is a console built for the future, and it’s a must-buy for anyone looking to experience next-generation gaming.

Rating was for excellent condition. The PS5 came in two pieces and scuffed up. Very disappointed. The PS5 was not even safely packaged.

The PlayStation 5, and I must say, it’s nothing short of a game-changer. Design and Build Quality: The PS5 sports a sleek, futuristic design that immediately catches the eye. Its bold, curvy white and black exterior sets it apart from previous models, making it a statement piece in any entertainment setup. While it's larger than its predecessors, the PS5's design feels both premium and durable. Performance and Graphics: Performance-wise, the PS5 is a beast. The custom AMD Ryzen Zen 2 processor and RDNA 2-based GPU deliver stunning 4K graphics at up to 120 frames per second. Games load incredibly fast thanks to the ultra-high-speed SSD, virtually eliminating load times. The ray tracing capabilities add a new layer of realism to game environments, with lifelike reflections and shadows. Controller - DualSense: The new DualSense controller is a revelation. The haptic feedback and adaptive triggers provide an immersive experience, making you feel every bump, crash, and pull. The built-in microphone and enhanced ergonomics make it comfortable for long gaming sessions. Game Library: The PS5 boasts a growing library of exclusive titles like “Demon’s Souls,” “Ratchet & Clank: Rift Apart,” and “Returnal,” showcasing the console's capabilities. Additionally, backward compatibility with a vast majority of PS4 games ensures that your old favorites are not left behind. User Interface: The user interface is intuitive and sleek. The redesigned home screen and Control Center provide easy access to your games and apps, with features like Activities that allow you to jump directly into specific missions or levels. Final Verdict: The PlayStation 5 is a remarkable leap forward in gaming technology. Its cutting-edge performance, innovative controller, and impressive game library make it a must-have for any serious gamer. While stock issues and its size might be minor drawbacks, the overall experience it provides is unparalleled. If you can get your hands on one, it’s well worth the investment.

I’ve had my PS5 for a little while now and honestly, it’s amazing. I use it for everything—from chill games like Stardew Valley to big titles like Final Fantasy XVI—and it handles them all like a champ. The graphics are beautiful, everything loads super fast, and the whole experience just feels smooth. The controller is one of my favorite parts. The haptics and triggers are wild—it actually makes you feel the game more. I didn’t think I’d care much about that feature, but it totally adds to the experience. Super fun to use, even during long sessions. Also, it’s way quieter than I expected and looks really nice in my setup. No weird fan noise or anything. The menus are easy to navigate, and switching between games or apps is super quick. I’ve been using it for gaming, streaming, and just relaxing—it really does it all. If you’re thinking about getting one, do it. I’m seriously impressed and really happy with it.