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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 12,472 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and the graphics are awesome. Employee worked well with me as i was using my credit through nestbuy for the first time and didnt have my physical card yet. I will say after like 2 or 3 downloaded games, you will have to buy an external for more games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    P5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics is Excellent. It Faster. And It better than a ps4

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is pretty great, runs smoothly, quietly, and fast. The controllers are comfortable to hold for long periods of time, download times are quick as are loading times. the only downside is the limited storage capacity and the fact that the components for expanding the internal memory are so expensive

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5 and VR review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 and VR Worlds is awesome! The PS5 design is sleek and it loads games quickly. VR was not what I was expecting! I can’t believe it tracks our eyes and it’s so much better than I imagined. Both the PS5 and VR are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a "game changer" from the p.S four! The graphics are phenomenal.The game play is totally different and it's in a good way.The only downfall it's it's too big and bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT, LOVE IT, LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from the PS4. Initial load up time is super fast. The standard memory it comes withnis a little weak in my opinion so I added the 1TB memory card and it made it even better and it was so simple to install. If you're a Playstation person and you can swing it, buy this console. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    1st Playstation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system! Wow! My last was a Gamecube, lol Bestbuy was okay on delivery. Suppose to get it on my bday. Ordered a game as well. Got a delay on my PS5 and ended up getting it delivered and game delayed instead.. boo.. regardless, i eventually got it. But loving this system! Nioce!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and great concepts. So glad we purchased this. Fun for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on buying a ps5 for quite a while because I wasn’t sure if the extra money was worth it since I already had a ps4… I finally decided to get it and man I wish I had gotten the ps5 long before I did!!! I can’t even describe the difference!! Def doesn’t even compare with the ps4

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerful console with exclusives that rock. So easy to use and so fun. Could use more storage out of the gate but easy to add more.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 - Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very good. Fit and finish is nice. Controller ergonomics are better for me than it looked. Sony needs to add a hard drive to save more games for this system, especially when more ps5 games are available. Otherwise an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great gaming console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 has great graphics and gives a great console gaming experience. It’s a tos up between this and the Xbox. Both have some great games and some of those are on one console or the other, then there are some that are on both. But you can’t go wrong with the ps5. The only thing with either one is the storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PS5 to replace aging PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5, what more can I say? Performance is great especially coming from PS4 which this replaces. Everything loads up faster and seamlessly. Even in games, such as Warzone I don’t see the late rendering while loading up in a match that I was experiencing on the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked amazing and i would definitely buy another. Graphics are good for it being a console and there are many things that could possibly suite your interests. you get a lot of items to unbox upon purchase and when you start up a new ps5 you get to see the og startup ONLY ONCE when you first boot it up but it is a nice touch by playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best buy ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about thisits clean fast slick and was the best purchase i ever made

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice uograde from PS4 to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games load faster, graphics are much better. Overall nothing too special about PS5 since games specifically made for PS5 aren’t that many and you can still enjoy PS4 games. If you looking for a smoother and better gaming experience worth upgrading

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Loving the Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade so far, the new DualSense controller, makes you feel pretty immersed! Also the new menu screen is incredible and makes everything really easy after you get more used to it. The hardware in this new console really shines and the graphics look fantastic. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time to finally become regularly available for purchase, but the PS5 was worth the wait. The new controllers are really nice, first party games are enjoyable, and really the only issue is how comically large the system itself is.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console out have no problem with it. Has very good picture quality very good performance over time. Has limited storage is only bad thing about it. Also controllers breaks very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 lives up to the hype!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively, coming directly from the PS4 to a PS5 provides more contrast than verses a PS4 Pro. The jump in graphics and processing power is stunning. With backwards compatibility on all my PS4 games, lightning fast loads, and the new lineup of titles, this will hold its own for a long time.

    I would recommend this to a friend