Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 14,675 reviews
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Better Than Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more titles, I love the graphics. The controller feels still right in my hands. My son uses it mostly and runs kid frinedly mmos smoothly off lan and wifi. Wish rhe wifi speeds were better as Im not far from my modem. LAN is on point. We have our whole library from ps4. Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Gaming Innovation

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5, or PS5, is a groundbreaking gaming console that truly pushes the boundaries of gaming innovation. From its cutting-edge hardware to its immersive gaming experiences, the PS5 delivers a next-level gaming experience that surpasses all expectations. In this review, I will delve into the standout features that make the PS5 an absolute game-changer. First and foremost, the graphical capabilities of the PS5 are awe-inspiring. With its powerful custom AMD chipset and advanced ray-tracing technology, games come to life with stunning visual fidelity. The level of detail, realism, and immersive environments achieved on this console is truly remarkable. Whether it's the intricate textures, realistic lighting, or fluid animations, the graphics on the PS5 set a new benchmark for console gaming. The lightning-fast loading times of the PS5 are a revelation. Thanks to the ultra-high-speed SSD, games load in a matter of seconds, eliminating long loading screens and allowing players to dive into their gaming adventures almost instantaneously. The seamless transition between different areas of a game, whether it's exploring vast open-world landscapes or moving between levels, is a testament to the console's hardware capabilities. The DualSense controller is a game-changer in itself. Its adaptive triggers and haptic feedback technology provide an unparalleled level of immersion. The adaptive triggers offer resistance that dynamically adjusts based on in-game actions, providing a tactile sensation that enhances gameplay experiences. Combined with the haptic feedback, which delivers precise vibrations and sensations, the DualSense controller truly elevates gameplay to new heights. Whether it's feeling the tension of drawing a bowstring or the rumble of a car racing on different surfaces, the controller adds a layer of realism that enhances the overall gaming experience. The PS5's backward compatibility with the vast library of PlayStation 4 games is a welcome feature. Being able to play older titles with improved performance and graphics on the PS5 ensures that players can revisit their favorite games while enjoying the benefits of the new hardware. The user interface of the PS5 is sleek, intuitive, and user-friendly. Navigating through menus, accessing settings, and managing downloads is a breeze, thanks to the console's seamless interface. The integration of the PlayStation Store and the PlayStation Plus subscription service further enhances the gaming experience by providing a wide range of games, exclusive discounts, and access to online multiplayer. It's worth noting that due to its high demand and limited availability, acquiring a PS5 can be challenging. However, the console's exceptional performance, impressive features, and the promise of an extensive lineup of exclusive games make it well worth the effort. In conclusion, the PlayStation 5 is a game-changer in the world of console gaming. Its stunning graphics, blazing-fast loading times, immersive controller, and intuitive interface combine to create an unrivaled gaming experience. Whether you're a casual gamer or a dedicated enthusiast, the PS5 is the pinnacle of gaming innovation and a must-have for any gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Great update from PS4 except for...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update from Ps4...faster, better graphics if you own a 4k TV or upwards, better controllers and sleek design. As a downside is its size and weight...too big and too heavy compared to standard ps4 console.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Noise level
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next step in gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads time for games are crazy fast. Runs whisper quiet. And has some killer exclusives. The only con is that it takes a lot of space on your entertainment center or desk.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed
    Cons mentioned:
    Controller battery life, Size

    Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if none of the PS5 titles are something you are looking into, but you love your PS4, when you pay your PS4 titles, the PS5 acts like a PS4 pro and you get a better experience and load times. Using the M.2 drive is nice and sore are very fast, switching between a game to Hulu is seconds and can do it without needing to fully back out of whatever you are in. The only compliants I have are the controllers due fairly fast, so get a long USB-C cable or buy a second controller. Finally, this thing is tall, if you ever had an OG PS3, it is taller than that. So make sure you have room for that beast.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Gaming System

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid Xbox fan and user ever since I got into gaming, and I wasn't really needing a new gaming system, but I really wanted to play Baldur's Gate 3. I must say that I have definitely been missing out! This PlayStation loads games so quick, there is hardly any lag, the resolution is beautiful, the list just goes on! The only downside I see with it is the size of the system. I have the version with the disk reader, and it is definitely a lot bulkier and heavier than my previous Xbox. But everything else is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse, delivering stunning 4K graphics, ultra-fast load times with its SSD, and smooth gameplay with its DualSense controller's immersive haptics. Its sleek design and impressive game library, including exclusives, make it a must-have for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Noise level

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy. I absolutely love this console. It's quiet, fast and personally I think it's futuristic looking. Games download quickly and load times are very short compared to PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Seriously Impressed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a PS3 and Nintendo Switch to this, so to say I'm impressed with how graphics and performance have evolved is a bit of an understatement. So far, we've put several games on it and have yet to need secondary storage. Fitting it into our TV stand was a bit of a hassle, and we had to drill a large hole into the back of it so that the cords had room to breathe. It's a bulky, weird-shaped console, but I think it looks more futuristic than an Xbox. The online ordering process went smoothly and it was ready for pickup in about a week after I placed the order.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Next-Level Gaming! Totally Worth It!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a total game-changer! The graphics are absolutely stunning—crisp, fluid, and incredibly lifelike. Load times are nearly non-existent thanks to the super-fast SSD, and the DualSense controller? Pure magic. The haptic feedback and adaptive triggers truly immerse you in every moment. It’s quiet, sleek, and surprisingly easy to set up. Plus, backwards compatibility means I didn’t have to say goodbye to my PS4 library. If you’re on the fence—don’t be. The PS5 is hands down the best console I’ve ever owned. 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    A+++

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a game-changer! It boasts stunning graphics, lightning-fast load times, and an immersive gaming experience. The sleek design is eye-catching, and the new DualSense controller enhances gameplay with haptic feedback and adaptive triggers. Backward compatibility lets you enjoy your PS4 games with improved performance, and the PlayStation Plus Collection adds even more value. If you’re a gamer, the PS5 is a must-have. It’s a technological marvel that lives up to the hype.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Load times are amazing! So much quieter than thePS4. Controllers are so smoothe and al the features are really nice!only downside would be how large it is.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 is easily the best console on the market

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is easily the best gaming console out this generation. Powerful. Amazing graphics. SSD makes load times blazing fast. And also has a bevy of console exclusives you can only find on Playstation. If you're looking for a premium console, the PS5 is it. As a heads up, you should definitely get the standard console with the disc tray or at least spring for it a attachable disc tray since the PS5 is backwards compat with PS4. The only issue I have is that I wish it launched with more storage space but I was able to order a 2TB SSD separately to increase storage so I can hold more games.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Sony PlayStation 5 Review:

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s PlayStation 5 is more than just a gaming console – it’s a leap into the future of interactive entertainment. Here's a deep dive into what makes the PS5 an iconic piece in the gaming world: Futuristic Design: Sporting a bold and sleek design, the PS5 feels like a piece of advanced tech from the future. The contrasting black and white design with blue light accents ensures it's a centerpiece in any gaming setup. Lightning-Fast Load Times: Thanks to its custom SSD, gone are the days of long loading screens. Games load in mere seconds, allowing for a more immersive gaming experience. Ray Tracing: Experience games like never before with ray tracing, bringing realistic lighting, shadows, and reflections, providing a level of realism previously unattainable in console gaming. Haptic Feedback: The new DualSense controller offers haptic feedback and adaptive triggers, ensuring every explosion, gunshot, and raindrop is felt, providing a tactile experience that enhances immersion. Expansive Game Library: With a mix of blockbuster titles, beloved franchises, and intriguing indies, the PS5 caters to every kind of gamer. Plus, backward compatibility means your PS4 favorites can be enjoyed with enhanced performance. 4K UHD Blu-ray Drive: Not just for gaming, the PS5 serves as an entertainment hub, offering stunning 4K video playback for your movie nights. 3D Audio: The Tempest 3D AudioTech ensures that you're not just playing but living the game. Every sound, from distant footsteps to bustling cities, is rendered with pinpoint accuracy, creating a soundscape that engulfs the player. In essence, the Sony PlayStation 5 isn't just an upgrade – it's a revolution. It pushes the boundaries of what’s possible, offering gamers a chance to experience worlds, stories, and adventures in ways they never thought possible. Whether you're a casual player or a gaming aficionado, the PS5 is a testament to Sony's commitment to innovation and unparalleled gaming experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My first video game console and I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is personally my favorite console I've ever played with. The controls are so emersive. The coolest thing about the controller is when you get the audio through the controller. The adaptive triggers feel great. Those are just the couple out of the other features from just the controllers. The storage is 800GB which is 200GB less than the Xbox series x with a whooping 1 terabyte ( or 1000GB). But both are the same price for $500. I got the PS5 for the exclusives. Ghost of Tsushima, God of war, the spider man games, ratchet and clank rift apart, and horizon are all incredibly fun games to play on the PS5. The controller only enhances the experience. I would overall recommend the console, the exclusives are fun, a good amount of storage, and the controller is just fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PROMISING

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered the PlayStation 5 from Best Buy, and the entire process was seamless from start to finish. The website was easy to navigate, and I was able to quickly place my order without any issues. Shipping was fast, and my PS5 arrived on time, perfectly packaged and in perfect condition. The experience was smooth, reliable, and hassle-free. As for the gaming experience, the PS5 is a game-changer. The graphics are stunning, with 4K visuals that make every game look incredibly lifelike. Load times are practically nonexistent, thanks to the super-fast SSD, and the DualSense controller is amazing—its haptic feedback and adaptive triggers make gameplay feel more immersive than ever before. Whether you're playing action-packed titles like *Spider-Man: Miles Morales* or exploring the world of *Demon’s Souls*, the PS5 delivers a smooth, fast, and visually impressive experience. It's a leap forward in gaming, and I’m thrilled to have it in my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Gaming Paradise - The PlayStation 5 is Pure Excell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I can confidently say that the PlayStation 5 is a true masterpiece in every sense of the word. From the moment I unboxed this next-gen console, I knew I was in for an extraordinary gaming experience, and it has exceeded my expectations on every level. Unparalleled Performance: The PS5's power is mind-blowing. The lightning-fast load times, silky-smooth frame rates, and breathtaking graphics are a testament to the console's cutting-edge technology. Playing games like never before, the immersive visuals and seamless transitions truly immerse you in the gaming world. DualSense Controller: Sony has redefined controller technology with the DualSense. Its haptic feedback and adaptive triggers add an entirely new layer of immersion, making each gameplay session feel incredibly dynamic and engaging. The tactile sensations make you feel connected to the in-game action like never before. Impressive Game Library: With a diverse and growing library of exclusive titles and multi-platform gems, the PS5 has something for everyone. Whether you're into action, adventure, RPGs, or sports games, the console delivers top-notch experiences, and each title showcases the true potential of the system. Backward Compatibility: The PS5's backward compatibility feature is a godsend for long-time PlayStation fans. Being able to revisit and replay classic games from previous generations with enhanced performance and improved visuals is an absolute treat. Future-Proof Design: The PS5's futuristic design not only looks stunning in any setup but also assures me that this console will remain a gaming powerhouse for years to come. Sony has undoubtedly crafted a device that is prepared for the demands of the future. In conclusion, the PlayStation 5 is an extraordinary gaming console that leaves no room for disappointment. It offers an unrivaled gaming experience with its unparalleled performance, innovative DualSense controller, exceptional game library, backward compatibility, and future-proof design. If you're a gaming enthusiast, the PS5 is an absolute must-have. It is, without a doubt, a gaming paradise!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection, Overall performance

    Rated 5 out of 5 stars

    Great console.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Sony game console fan. It's just something better about it comparing to Bill's xbox. Great selection of games, valuable updates, performance is a top notch. I love the futuristic design too. Downloadable games can be dated back to the PS1. Yes, xbox has a lot more older titles available but if you have time to play all these games the choosing of a gaming console is a least of your problems :-)

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Next-Level Gaming Experience - PlayStation 5 Revie

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 truly lives up to the hype and sets a new standard for gaming consoles. From the moment I powered it up, I was blown away by the speed and graphical prowess. The lightning-fast load times and seamless transitions between games make for an immersive gaming experience like no other. The DualSense controller is a game-changer. The haptic feedback and adaptive triggers add an extra layer of realism to games, making every action feel more tactile and engaging. Playing titles like "Astro's Playroom" showcased the potential of this technology, and I can't wait to see how developers continue to innovate with it. Graphically, the PS5 is a powerhouse. Games like "Demon's Souls" and "Ratchet & Clank: Rift Apart" showcase the console's capability to deliver stunning visuals and smooth gameplay. Ray tracing adds a level of realism to lighting and reflections that I've never seen before on a console. The user interface is sleek and intuitive, making it easy to navigate between games, media apps, and settings. The integration of the PlayStation Store and streaming services ensures that entertainment options are always at your fingertips. While the game library might still be growing, there's no shortage of incredible titles available, and backward compatibility means you can enjoy your favorite PS4 games with improved performance. In summary, the PlayStation 5 is a true game-changer that delivers a next-level gaming experience. The powerful hardware, innovative controller, and impressive graphics make it a must-have for any gaming enthusiast. Sony has set a new bar for console gaming with the PS5, and I'm excited to see where they take us next.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The Real Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is absolutely worth the wait (and money). Coming from a standard PS4 Slim, it has MAJOR improvements on visuals and user interface, and features are continually being rolled out (like Discord voice features and SSD upgrade compatability). Even on games I’ve played multiple times before on my PS4 (Resident Evil 2 Remake and Jedi: Fallen Order), it looks and feels like a massive graphical boost and improvement, and load times are practically nonexistent, even on huge world games like Spider-Man: Miles Morales and Hogwarts Legacy. The haptic triggers and vibrations are a major standout too. I’d highly encourage new players to play Astro’s Playground as the first thing they do. Not only is it the perfect tech demo that shows just how amazing the machine is, but it’s also just a downright fun and great game for free! It demonstrates features on the new PS5 controller that made me sad that developers haven’t used the controller’s capabilities to its full extent yet. It’s also got a lot for Playstation history lovers to discover! The only downside to the system is the default memory. It’s just not enough when you’d like to download all the PS5 versions of your favorite games. It’s especially tough for massive multiplayer games like any recent Call of Duty game or Destiny 2, so you have to be conservative until you get a new SSD to connect, which can cost anywhere between $150-$300. Other than that, the games are also $10 more than PS4 versions, which can really break the bank when you want to experience the best of the system. Pro tip: get a decent HDD for your PS4 games to help with your storage management! Over all, I love this system and I don’t regret getting it for a second. Prices will change, that’s the way the world works, but I haven’t had this much fun on a Playstation in years! Just get yourself an ethernet cable, set aside some funds for the games you want and storage upgrades, and get ready to be immersed in the future of gaming.

    I would recommend this to a friend