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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Noise level, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Happy With Our PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I are very pleased with our upgrade to the PS5. It's vary large, but sleek, quiet and fast. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection, Loading speed

    Rated 5 out of 5 stars

    Love my PS5!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and great speed. Good game selection. Love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet even placed in narrow shelf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decide to upgrade from my PS4 Pro. Loading games is fast, while adding external USB SSD drive is also quite responsive in loading PS4 games. Running games at 4K 60hz is smooth. I have a narrow cabinet shelf space that only offer one inch gap above and about 2 inches to each side. That seem to be plenty for the machine not to start loud fans. But of course this is run during winter with temps in the 60s. Will update if this doesn't hold up in the summer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen console gaming at it’s best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming monster that is more consumer friendly than the Xbox Series X. It is very easy to add any SSD that meets Sony’s requirements. Unlike Xbox which forces you to buy a seagate expansion SSD thats double the price of a SSD you can buy for PS5. The PS5’s SSD is also way faster than Xbox’s so games load a little quicker. You can buy different side plates for it. Games look and run BEAUTIFULLY on it. Especially insomniac’s Spider-Man series. Those games look so good on this console! PS5 has arguably better exclusives than Series X (Nintendo is the only first party developer than can give them a run for their money right now imo). The Dualsense controller is AMAZING. The haptics on it are out of this world. I don’t want this review to sound like console war bs. I own and love Series X and even Switch but when it comes down to next gen console gaming PS5 wins hand over fist. So if that’s your primary interest go with the PS5. Microsoft is much better about backwards compatibly and game pass is a better gaming catalog/streaming service than PlayStation’s PS Extra/Premium so only choose xbox over PS if you care more about that. The exclusivity advantage that PlayStation has may shrink now that games like avowed/ES6/and Fable are on the way but as of 2023 PS5 is still clearly the next gen King.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation 5 Elevated Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers a next-gen gaming experience with stunning graphics and rapid load times. Its innovative DualSense controller adds immersive haptic feedback and adaptive triggers, enhancing gameplay. The vast library of exclusive titles showcases the console’s power. While its large size may be a drawback, the overall gaming performance is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime PlayStation owner who finally upgraded to the PS5, and I’m very impressed. The original model is a little large, but runs great and is super quiet. It was easy to install and looks beautiful even on my tv that’s a few years old at this point. Highly recommend it for anyone looking to upgrade, and maybe an external drive as the memory fills up quick.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great for the price and capabilities

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, superior performance, wonderful controller features. Sleek design. As an Xbox fanatic since forever, I find myself always missing this controller. I like how it feels, except for the thumbstick placement. It takes some getting used to, but the D pad is one of the best out of current gen consoles. Great budget option for high end gaming capabilities when you compare it to the current GPU/PC Market.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an exceptional gaming experience, combining cutting-edge hardware with lightning-fast load times thanks to its custom SSD. The DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that immerse players in ways never before seen. Stunning visuals, including 4K resolution and ray tracing, bring games to life with unmatched clarity and realism. Backward compatibility ensures access to a massive library of PS4 titles, while exclusive games like Demon's Souls and Ratchet & Clank: Rift Apart showcase the console's true potential. Overall, the PS5 sets a new standard for next-gen gaming, making it a must-have for both casual and hardcore players alike!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Noise level

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, fast, silent and great design, great product

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Incredible purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 is an absolute game-changer in the world of gaming. This console offers a breathtaking gaming experience that combines power, speed, and innovation like never before. First and foremost, the hardware is a technological marvel. The lightning-fast SSD significantly reduces loading times, allowing you to dive into your favorite games almost instantly. Combined with the powerful custom AMD CPU and GPU, the graphics are stunning, pushing the boundaries of what's possible in gaming. The DualSense controller is a game-changer in itself. Its haptic feedback and adaptive triggers provide an immersive level of tactile feedback, making every action in-game feel more real and engaging. It's a leap forward in controller design. In summary, the Sony PlayStation 5 is a remarkable console that raises the bar for gaming. It combines cutting-edge technology with a fantastic library of games, an innovative controller, and a sleek design. If you're a gamer looking for the best in the business, the PS5 is an absolute must-have. It's not just a gaming console; it's a gateway to extraordinary gaming experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an absolute game-changer! The graphics are stunning, with smooth 4K gameplay and lightning-fast load times thanks to the SSD. The DualSense controller is a huge step up, with incredible haptic feedback and adaptive triggers that make every game feel more immersive. The UI is sleek and easy to navigate, and the backward compatibility with PS4 games is a great bonus. Plus, with more next-gen exclusives rolling out, the PS5 is only getting better. If you can get your hands on one, it’s 100% worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Ps5 Is a great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 is a great console, everything about it is an upgrade from the ps4, What really make it stand out is the Ssd, you can start and play Horizon forbidden west within 40 seconds, And other titles if optimized for it and the performance you get is also very good, unfortunately gamer devs do not know how to optimize games sometimes, some issues that could come up is controller drift, There’s still a possibility of that happening due to the controller design and the battery life can last 6-8 hours which is probably the most your gonna be gaming anyway, Another issue is the rumor for the ps5 pro…… I dont think That the ps5 pro is a good option over the base model, you cant go over 60fps if you don’t have a 120 Hz tv or monitor which will run you about 800$+ for a tv and if you want a 4k 120hz monitor that will run you about 600$ and higher, a bit cheaper but you sacrifice size, if you can’t afford that then your stuck with 60fps/Hz, so the pro would be useless other than 4k native 60 maybe,RDNA 2 Architecture is decent for what it is and if the pro model is getting RDNA 3, At that point build a pc cause you’re gonna get more vaule off a actual gpu with RDNA 3, other than those issues the Ps5 is a great console with great exclusive and a powerful APU.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    I liked it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming marvel. Its breathtaking graphics, lightning-fast load times, and immersive DualSense controller elevate gaming to a new level. With a diverse library of titles and backward compatibility, it caters to every gamer's preferences. The sleek design is a bonus. It's a must-have for any gaming enthusiast.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    A Game Experience Unlike Any Other Awaits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always heard about the illogical prowess of the esteemed PlayStation 5 made by Sony entertainment. This was an item that I held off for a while now because I was too busy having fun with my PlayStation 4. I did not expect that despite only being one generation ahead, I would enjoy the PlayStation 5 as much as I have thus far. From the technological advances including but not exempt to, and increase in performance for your games including frame rate increases designed for multiplayer ease, but also a technological innovative output in terms of the games that I played, the graphics are increased and the experience is so smooth that even loading screens which would take minutes are done in seconds. Whether you are a gamer or a hobbyist looking for something to add a little bit of spice and entertainment for you and your family, look no further that Sony's exclusive PlayStation 5, the ultimate game system of the modern era. This is a great buy, and with the many features as well as accessibility for your PlayStation 4 games as well as your PlayStation 5 games, this piece of hardware will guarantee you years of entertainment for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Size

    Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine, this thing cooks and the graphics are above and beyond what was expected. Sony really puts out a top quality product and has since the start. there is a reason I have been a loyal PlayStation person, the quality and value in the product and this newest iteration is right in line with what was expected. My only gripe? It is on the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The Ultimate Gaming ExperiencE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is hands-down the best console for sports gaming enthusiasts. The graphics are stunning, with realistic visuals that make games like MLB The Show, Madden, and NBA 2K feel incredibly lifelike. The gameplay is smooth, and the fast loading times mean you’re in the action almost instantly. The DualSense controller is a game-changer—its haptic feedback and adaptive triggers make every pitch, tackle, or jump shot feel immersive and precise. If you love sports games, this console is a must-have. It’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love playing on my new console!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable difference in speed/loading time compared to the ps4. This is pretty fast and the 4k feature is great when paired with a nice 4k tv. It's a little big but I don't mind. I love how it looks and the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to Me - Easy to Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it’s strange that Best Buy knows I have this. This was actually bought for me as a gift from my boyfriend. Which I should point out we don’t share any accounts or anything. Yet Best Buy knows somehow that I own it. Anyways. I enjoy my PS5. It has the option to put a passcode to unlock which previously I had issues on my PS4 of my nieces getting on without my consent. Which as you can imagine led to games being played and things being bought (specifically in game like Fortnite vbucks being used). It’s quick to download and update games as needed. Downside is the storage. It’s not as big as my PS4. I also love the fact you can order covers to put on instead of the white. Also other downside it tends to put itself in rest mode once a day when I’m in the middle of a game. Which is weird. Like it’s happened when I was spectating without touching the controller. speaking of the controller it’s reactive(?) like playing call of duty the trigger button has more of a need to push in (like you can feel it being a little harder to push in.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life, Size

    Rated 3 out of 5 stars

    SONY what’s next

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but a bit too bulky. I found that the disc feature is not needed now with everything being digital and all. Performs well under pressure as long as you keep it clean. Horrible standard storage and original controller doesn’t last long. It’s a rushed to be built system that’s overpriced. They don’t make them like they use to anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Its a great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty bulky system but its operating speed and graphic capabilities are pretty incredible. It runs much smoother than ps4 and loading times has become next to nothing. I'm actually pretty impressed with this. The fact i can play my ps4 discs on it as well, major plus.

    I would recommend this to a friend