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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 12,472 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best System Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and smoothest system I have ever used! Definitely worth the investment as a gamer! The graphics on this system are absolutely amazing! Game play is smooth, so glad I spent the money on this!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best Playstation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one never look back. The graphics are so sweet on 4k tv is the best. I had ps4 I thought it was good but wow. It is a big unit biggest ps in size. Going to need room for it on a tv console or cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Amazing console to own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best consoles to own. I like both xbox and PlayStation but i will say PlayStation out did themselves this time. Great graphics, smooth motion, dual sense controller is unique and great exclusives.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the ps5, I bought it a while ago but she is still running strong like if I just bought it. Although I do wish there was more storage stock

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were waiting to buy it for a while but it was 100% worth it. The graphics are great, the load time is wonderful & it just works a whole lot better than the ps4 or any other console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    An Incredible Gaming Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PlayStation 5 from Best Buy, and it's been a game-changer. The performance is mind-blowing. The game library is impressive, and the DualSense controller adds a new level of immersion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were looking for something to use to have fun, and we heard about PS5 and we went to the store and we could found it, we are so happy, the product was really good it works really great and it was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS5 for the WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console thus far! Got this for my fiancé after his XBox kept giving him random issues. I’ve owned my PS5 for a while so he obliged. He’s loving the graphics and performance a lot better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever released very fun have used it every day since i got it and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Beautiful graphics

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graffics on this gaming system are amazing. I love how easy it is to play. The downside is the amount of storage and the length of time it takes to initially load the games onto the console but to me it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Much faster than previous models, easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve used. I bought the small storage unit, but bought a huge external drive to store on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Consol

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps 5. It’s great it’s fast it’s sleek. The controller had issues , but Best Buy took care of it asap plus with insurance can’t go wrong.also the storage is minimal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One reason why you should buy the Playstation 5 is because it will give you lots of enjoyment. On the Playstation 5 you are able to jump into specific missions, modes, and quests for the game you are playing. All you have to do is press the PS button which can take you to the control center where you can find the missions, quests, and more. If you are able to go to specific missions on your favorite game you are able to get better and get more rewards that you might not find if you played on Xbox or nintendo. For example, if you play madden you can earn more coins and packs so you can upgrade your team. On some other consoles you might miss these extra missions or announcements that can help upgrade your team to its fullest potential.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date! The graphics are amazing, and the price is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video games have been my thing since i was little and man the loading speeds and everything is improved. Worth every penny on it, i’ve had it for two years and played almost everyday and it works smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Perfect system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a playstation what else do i have to say about it we all know how great playstations are. Graphics are beautiful, runs smoothly and of course the games for it are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Waited for ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not disappointed waiting till PS5 got back into stock. Same PS but way beter graphics. Just with they would make the games smaller to download and put a way bigger memory like 8TB standard.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love this console so so so much! Out of all the consoles I've had in my life this is by far my favorite (I've had quite a lot of consoles throughout the years). There's a voice feature, which I did not know when I bought it. It's attached to the controller and I think that's really cool there is also a mute button on the controller that you can turn on and off, so if you don't want that you don't have to have it. The console is crisp and clean and I literally love it so much. I've had it for over a year probably getting close to two years and still works perfectly.

    I would recommend this to a friend