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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 14,675 reviews
  • Pros mentioned:
    Game selection, Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Get this over the Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a PlayStation. I have always been an xbox fan. I currently own both new consoles and never touch the xbox. There are way better games on the ps5. The contorl is much better. The battery life sucks but it helps you do things other than play games all day.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    What a great gaming console!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStaton 5 is a powerful gaming console with a custom AMD risen CPU, super quick load time with the SSD, stunning 4K graphics, and great controllers. It is even backward compatiable with my PS4 games.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    World's Most Successful Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    execelent console with a very modern look but not ideal for small spaces. In terms of gameplay just the best you can find out there in general

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level, Overall performance

    Rated 5 out of 5 stars

    Finally upgrading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had the chance to upgrade from a ps4 pro that was struggling with everything. Wish I could have done this sooner, way worth it and just hassle free on speeds, noise and over heating issues the ps4 pro dealt with.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Noise level

    Rated 5 out of 5 stars

    The PS5 is a great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 a really really good console it has a lot of story driven exclusives for you to enjoy and much more the console has fast load times and its quite. I really recommend this item! Dont regret my purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Love the console!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation 5 is my ultimate escape. The stunning graphics, lightning-fast load times, and immersive gameplay make every session unforgettable. Whether I’m exploring vast open worlds or battling online with friends, the PS5 delivers. The DualSense controller’s haptic feedback adds another level of realism—I love every moment with it.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Long term gaming system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for almost a year now and it's still working great. Much faster speed than even the ps4. Only thing I wish for would be slightly smaller controller sizing options.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5. Way faster load times and gorgeous graphics. I do notice that the controller needs to be charged more often than the dual shock on the PS4. But I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! My husband’s PS4 slim finally broke, so it was time for an upgrade! I love the design and how quiet it is when operating. The new controllers are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the wait and the buy, performs great, looks phenomenal and is very fast at loading however the only thing lacking is the storage capacity which comes out to only a little under 900 GBs so an upgrade is in order

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Journey Beyond the stars

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PlayStation 5 from Best Buy and I am extremely satisfied with my purchase. The console is incredibly powerful and delivers stunning graphics and seamless gameplay. The loading times are lightning fast and the controller is innovative and comfortable to use. The selection of games available is impressive and I love the overall gaming experience that the PlayStation 5 provides. I would highly recommend the PlayStation 5 from Best Buy to any gamer looking for a top-of-the-line gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Boyfriend loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my boyfriend because he’s been dreaming of one and he absolutely loves it. He hasn’t put the controller down for who knows how long. The picture is great, the quality is great, the performance is great; everything about it is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Bring

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad, available at Best Buy, continues to impress with its sleek design and powerful performance. Its Retina display offers stunning visuals, making everything from browsing the web to watching movies a delight. The A-series chip ensures smooth multitasking and speedy app launches. With a variety of models to choose from, including the iPad Pro and iPad Air, there's an option for every user. The Apple Pencil compatibility adds versatility, perfect for creative tasks or note-taking. Battery life remains impressive, ensuring you stay connected all day. While it's not a laptop replacement, the iPad excels as a versatile, portable device for work and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Fantastic system with countless stories to explore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 brings beautiful worlds to life with so many different genres of games. Especially playing on an OLED I’ve never felt more immersed in worlds. The speed compared to the PS4 Pro is blazing. I don’t have time to even click through the game advice and facts in loading screen because it’s too fast…which is arguably a great thing. Would highly recommend for both serious and casual gamers. The controller is by far more comfortable than my Switch setup. Long battery life that I can quickly plug into for a quick charge if running low. Storage capacity with using the physical disks has not been a problem for many games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 has been amazing - worth the upgrade. Unit is a bit large, but still able to fit into storage areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Fantastic in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. You can't beat the performance that it gives you for $500. I now have access to most games having a PC and this. I regularly choose the ps5 over my PC because of the ease of use and raw performance. Highly recommend to anyone. The controller is the best one I have ever used in terms of features. The adaptive triggers is next level and the vibration motors are fantastic. The only ding in the battery life but with all the features packed in, I can't expect it to last as long as my elite series 2. I use my dual sense controller on my PC and ps5 over all my other controllers. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Outstanding Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance, fast load times, and stellar graphics. Truly next-gen experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system I just really wish that it had more storage since the games have to be downloaded on the system now most people may say that this has plenty of storage, but it only hold a certain capacity of games depending on how big the game file is so extra storage is needed outside of that. The features on the system are amazing very high tag, of course. I love the remote control. If you’re walking in water, it literally can be felt through the controller and that is a major plus also I love the blow feature in the mic to make the fans blow or wheels turn within the game I love it

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently bought the PS5 and it has truly redefined my gaming experience. The graphics are stunning, delivering incredibly realistic visuals. The load times are virtually nonexistent thanks to the SSD, and the DualSense controller adds a new dimension of immersion with its haptic feedback and adaptive triggers. The game library is expanding rapidly with many exclusive titles. It's a must-have for any serious gamer!"

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great Playstation Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 redefines gaming experiences with its revolutionary speed, breathtaking graphics, and immersive gameplay. Its ultra-high-speed SSD transports you into rich, detailed worlds faster than ever. With support for 4K graphics and ray tracing, games are visually stunning, offering lifelike lighting and reflections. The innovative DualSense controller enhances tactile feedback, creating a deeper connection with the game. PS5's 3D audio technology further immerses players in dynamic, realistic soundscapes. It's truly a leap into the future of gaming.

    I would recommend this to a friend