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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 12,472 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worthy of the a wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS1,2,3 and 4 so it was pretty inevitable that I would get one of these. I waited because of the lack of availability and because there really wasn't a game I just had to play on it. When these became readily available at retail prices I was tempted but the arrival of VR2 made me pull the proverbial trigger right away. Out of the box I thoroughly enjoyed Astro's Playroom and am now playing GT 7, the Star Wars VR game and a couple of PS4 titles (TitanFall II and Diablo III). I am completely happy in general. The PS5 controller does not have great battery life but that might also be the games overusing the internal LEDs plus the (excellent) haptic behavior. It charges quickly at least. I had no problems setting it up or getting it to play the first game.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching and waiting for this model to be available at BB and finally got it. I must say I was firstly impressed by the stunning graphics and the newly designed controller.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, runs games without noise, but could have a slightly smaller structure and more storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system very easy to navigate and purchase things games that are available are amazing graphics r amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice addition to the sony line-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product of the Sony line. First and foremost for me the model i bought had a disk-drive. It has some backward compatibility, placed ps4 into ps5, it copies game to harddrive and will play the ps4 game. my madden 21, etc and up had "free upgrades" to ps5 format, still requires disk of the ps4 game to play but it plays in the upgraded graphics. Not all of them did but thats another story. -love that the controllers have a headset jack, can watch netflix without disturbing others while they sleep and don't need a long cord or bluetooth for it. It has a slot for an upgrade for memory (m2-slot). I haven't to date had any performance issues.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing, pretty much everything about it is. My only complaint about the PS5 is the storage. With how much storage games now a days take. It gets filled rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a blast. Quiet as a mouse, loads crazy fast. UI is much more improved and streamlined compared to PS4. Features like haptic controller feedback add a new level of immerson. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long awaited PS5! I love it! Easy set up doesn't take long at all. The gameplay is amazing! I would definitely recommend this product! The controller is smooth and works almost effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a playstation I mean what more can I say its great. You can play games, movies, music, and browse the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! My husband’s PS4 slim finally broke, so it was time for an upgrade! I love the design and how quiet it is when operating. The new controllers are incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a lot bigger than the 3 or 4 and it has more connectors also. Once I got used to the Home Screen getting around was a breeze. I haven’t compared them side by side but the games on the PS5 look a lot better with better graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Fantastic, Just in Time for Final Fantasy XVI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 manages to balance out performance, power and innovation with fantastic exclusives that define their genres. The system has something for everyone and there is a new notable exclusive coming out every 3-4 months or more. Fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. Run quiet, smooth and have had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console all good and controllers are awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic system with countless stories to explore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 brings beautiful worlds to life with so many different genres of games. Especially playing on an OLED I’ve never felt more immersed in worlds. The speed compared to the PS4 Pro is blazing. I don’t have time to even click through the game advice and facts in loading screen because it’s too fast…which is arguably a great thing. Would highly recommend for both serious and casual gamers. The controller is by far more comfortable than my Switch setup. Long battery life that I can quickly plug into for a quick charge if running low. Storage capacity with using the physical disks has not been a problem for many games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    New PS5 Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my PS5, it is much faster than my PS4. The only thing I’d complain about is the storage. I’m going to have to get an external hard drive to store everything.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my nephew loves PS5 so much and was a surprise for him at his birthday. Performance is phenomenal, controllers are amazing and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 4 out of 5 stars

    My kids enjoy playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four stars. The reason is for that I had to purchase play station+ after spending $540 dollars. On top of it, I paid about $69 more for yearly plan because my kids want me to buy games… The device itself is great. We had to purchase more controllers to have more players to join the games. However, we had to spend about $200 more for 3 more controllers. My kids can play games with their friends online and talk by using the mic feature on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love my PS5!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been a Sony fan. The PS5 is my favorite console yet. I love the graphics and game variety. The speeds are fantastic. We loved it so much we have two! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever! Amazing performance and design. I love how the graphics look and the gameplay is really smooth. Definitely a must buy!

    I would recommend this to a friend