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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 14,675 reviews
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Xbox Series X. The PS5 feels smoother and runs quieter but also a little hotter. I think the games play similary but the UI seems better with Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The Ps5 review for a chance to win 400$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an absolute game-changer (literally)! The graphics are mind-blowing, and the loading times are super fast. The DualSense controller takes gaming to a whole new level with its haptic feedback and adaptive triggers. Plus, the selection of games is incredible, with both new releases and classic titles. The only downside is that it can be a bit challenging to find one due to high demand. But if you manage to snag a PS5, it's totally worth it for the next-level gaming experience. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 for the Dubb

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation 5 is an absolute gaming powerhouse. With cutting-edge graphics, lightning-fast load times, and a vast library of games, it has exceeded all my expectations. The DualSense controller adds a new dimension to gameplay with its immersive haptic feedback and adaptive triggers. Setting up the console was a breeze, and the user interface is intuitive. While in high demand, the PS5 is worth every bit of the hype. A must-have for any gaming enthusiast – a solid 5-star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5 return and replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my ps5 on a whim and gotten it by using my best buy card. I gotten home played it for three four days and out of nowhere it started to make a clicking noise. I exchanged it because I didn’t want to have it making that noise and have been told ps5 tends to do it. So I got a replacement with no problems. Thank god for that 14 day exchange. It’s funny I had an Xbox series x before I gotten the ps5 but the games that they had weren’t as good (only had it for four months), nothing compares to god of war. Best console I have had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked amazing and i would definitely buy another. Graphics are good for it being a console and there are many things that could possibly suite your interests. you get a lot of items to unbox upon purchase and when you start up a new ps5 you get to see the og startup ONLY ONCE when you first boot it up but it is a nice touch by playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Gimme 4hunned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console. Runs fast and clean not noisy and no lag. However the storage is limited without the expansion and the controller dies kinda quick.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is awesome. Faster and the quality is so much better. I like the white color of the console and remote as well, looks very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the ps5 fives up to it's standards. Not a regret in my purchase at all love this thing!. My kids love it too, and just the sound and image is so much clear and better and louder. A thousand percent recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade for my ps4 the controller feels nice. Also like the exclusive games pretty fast to. Just overall runs better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 excellent.. controller battery not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5! Came exactly on time and as expected. The only things I would critique would be in this day and age should have twice the storage capacity but not overly concerned about that. That being said my sone and only legit complaint is the controller battery life is absolute garbage.. for all the upgrades to the controller Sony has walked the battery life back at least two generations. Xbox has definitely done a superior job with their controller and battery life. Plan on either having a 10’ usb extension or a 2nd controller charged and ready.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Amazing platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is a fantastic platform, and now widely available, the library and lineup of titles is amazing. Easy to assemble, upgrade SSDI, and clean. Enjoy having physical disk capabiity for home library.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Amazing graphics, way faster load times. Great game selection with all the classics in the store. Very happy. My only con is the storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the PS5 at Best Buy for my boyfriend, and he absolutely loves it! The purchase was super easy, with quick in-store pickup and great customer service. The console runs smoothly, with stunning graphics and fast load times. Definitely a worthwhile investment for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5: Next-Level Gaming!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently snagged a PlayStation 5 from Best Buy, and it's incredible! The graphics are out of this world, and the loading times? Practically nonexistent. Games run super smooth, and the new controller with haptic feedback makes every game feel more immersive. If you're on the fence about upgrading, I'd say go for it. The PS5 has truly elevated my gaming experience. Definitely a must-have for any serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a powerhouse, delivering stunning 4K graphics, fast load times, and a seamless gaming experience. Its innovative DualSense controller offers immersive haptic feedback and adaptive triggers. While its large size and limited storage are drawbacks, the PS5’s performance and exclusive titles make it a must-have for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Are you not entertained?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Playstation. It does what the last one did, but a little quicker, a little sleeker, and it looks a little better. If you need to know more than that, chances are you're looking at a nerdy in-the-weeds games review site and you have no particular faith in the opinion of anonymous Best Buy reviewers. But for the rest of you, the ones who are actually reading a review on BestBuy.com, yeah: It's a nice Playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoking fast, Great picture on my 4k TV. I like the controller. Will be upgrading storage with 2T internal SSD soon. After I get some more PS5 games. PS5 is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection, Overall performance

    Rated 5 out of 5 stars

    PS five worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance enjoy the graphics the gameplay Was easy to set up looks great. Controller is superb. Enjoy the feedback during gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best PlayStation so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a much better upgrade from the PS4 than than the PS4 was from the PS3. You get high end PC quality graphics at a much lower cost than a gaming PC. The system is very quiet even at full load, as opposed to a PS4 that sound like a plane about to take off. The new controller is also a big improvement in the comfort department. The hard drive capacity is a bit disappointing; it should be at least 900 GB of usable space for a fresh system, but it is only 667 GB. So you might have to upgrade the hard drive if you keep a lot of games installed at once.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Disc Version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse that exceeds all expectations. Its lightning-fast load times and stunning graphics immerse players in a truly next-gen gaming experience. The DualSense controller's haptic feedback adds an extra layer of immersion, making every game feel more dynamic and engaging. Overall, the PS5 sets a new standard for console gaming and is an absolute must-have for any avid gamer.

    I would recommend this to a friend