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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 14,675 reviews
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quicker, prettier, better! The speed has defininitely improved. Visuals are amazing. Such a cool futuristic look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4K gaming, vast game library, gorgeous graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my PS5 Digital Edition for over a week now and I'm very impressed with it. The DualSense controller is a revelation in gaming immersion. In games that support haptic feedback, vibrations in the DualSense are based specifically on what's happening onscreen. Reloading a revolver in Borderlands 3? You'll feel a series of small, targeted vibrations that correspond perfectly with the reloading animation on your screen. The adaptive triggers are excellent as well. I don't have any experience with real guns, so I can only guess that the small bit of resistance every time I fire Jesse Faden's gun in the PS5 version of Control must be based on the way it feels to pull a real trigger. It all makes for an unprecedented tactile experience. Beyond that, playing games on the PS5 in Performance Mode is fantastic. I've been playing in this mode on a 1080p television with nothing but crisp visuals and smooth gameplay. God of War Ragnarok (the game that was included with this bundle) looks especially nice. I imagine the Resolution Mode is good for people who have 4K televisions, but the smoothness of Performance Mode is where it's at for me. Because this is an all-digital console, I recommend buying extra storage for it in the form of a supported NVMe SSD with a heatsink included. I went with the WD_BLACK 2TB SN850X, but go with whichever one feels right to you. To me, the PS5 looks nice without that awkward disc drive bulge on one side. If you care about your console's aesthetics, the PS5 Disk Edition is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a brilliantly made machine. The PS5 is an absolute game-changer! Its cutting-edge hardware and lightning-fast SSD result in breathtaking graphics and incredibly smooth gameplay. The DualSense controller's haptic feedback truly immerses you in the gaming experience. The extensive lineup of exclusive titles showcases the console's power and versatility. Whether you're a casual gamer or a hardcore enthusiast, the PS5 delivers an unparalleled gaming adventure that keeps you hooked for hours on end.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, the PS5 is absolutely amazing! It's got some seriously impressive specs and graphics that take gaming to a whole new level. The loading times are super fast, and the DualSense controller with its haptic feedback and adaptive triggers adds a whole new level of immersion. Plus, the game library is expanding with some awesome titles. It's definitely a console worth getting excited about! Have you had a chance to try it out yet?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it’s so fun to play with and it’s way better than Xbox and just the feeling of the controller are playing Spider-Man two and Fortnite. It’s just so good I recommend it way too much can’t wait for the PS six

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I finally got my hands on a PS5.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited. The difference between the PS4 and the PS5 is amazing. The clarity is unbelievable. Playing either games or Blu-ray is crystal clear and the sound is like being apart of games and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expected from a game  console, to the new slick design , all the way down to the speed ! Wonderful for a gift or for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    The Gold Standard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a workhorse for all types of digital media. I am extremely pleased with this console. The haptic feedback and tactile triggers on the controller are immersive and very useful in the games that include it. HDMI ARC worked without any additional configuration so I am able to use the PS5 as my main media center now as it running on an aging SmartTV whose performance is slowing. Controller battery life could be a little better and Ray Tracing performance doesn't match up to my PC, but m PC cost 4-5x as much so that is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level, Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics, loading speeds seem faster, quite. Wireless controllers stay charged for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Finally and a worth while buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I finally have this console, I can honestly say I love it. My games look amazing, some still ps4, but upscaled. The console is also whisper quiet, a much improvement over my stock ps4, which sounded like a jet engine at times. Since most my game library was on an expanded external hard drive, i was able to plug and play my games from the hard drive on my Ps5 with no issues. I look forward to expanding my library to include new cutting edge games. Only downside, the console hard drive spac, which I will look into expanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 is an amazing console. It’s fast, looks cool, and an overall great console. I love the haptic feedback on the Ps5 controller not to mention the touchpad on the top. I also want to mention the lights in the controller that react to what’s going on in the game. I just wish the lights on the console weren’t just white all the time. I wish they would react to what’s going on in the game just like the controller does. Other than that the console is great for someone who loves gaming. I use it all the time so I love how I can use it nonstop for about 5 hours until it starts overheating. Which I shouldn’t even be playing video games for 5 hours straight. I love how the controller needs to be charged by a cord and not charged by AA batteries. I like the fact that when I’m done playing, I can just plug it in and it be ready for tomorrow. Also the fact that I can plug it in and it will charge while I’m playing video games at the same time. I do wish it came with more storage due to the size of video games nowadays but almost a terabyte of storage is great for me because I only play a couple of games at a time. Sony really went all out on this console and it’s a great way to escape from the real world and just play your favorite games with your friends for hours on end. I would 100% recommend this to anyone trying to upgrade while not spending a fortune on an entire pc. I also love to mention the fact that the Ps5 comes with a stand that you can stand the Ps5 up on, or sit it on its side without worrying it’s going to get scratched. It’s a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Solid upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4. Took forever but I these machines finally were available for purchase at retail prices. Shame on anyone who paid more buying from a scalper. Very happy with the new interface and the learning curve is not too bad coming from the ps4. I did upgrade the storage by adding a 4TB SSD. Now I can store all kinds of games. The load times on the games is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    It's 100 % Worth IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's EXCELLENT. PLEASE PURCHASE, you will NOT be disappointed. Graphics, loading , available games and more !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC gamer conversion to PS5 - happy buyer here!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a longstanding PC gamer, I had to write a review to say how impressed I have been with the PS5. I am very, very happy I decided to purchase a console, and even happier I chose the PS5. Specifically, I wanted to play Gran Turismo, which as a game has exceeded my expectations. Since that first purchase, I have added a few other games that I have been equally pleased with! To name a couple, Tiger Woods 2k23 and FIFA 2023 have been so much fun to play with my family (and by myself). At the end of the day, I am more inclined to turn on my PS5 and play Gran Turismo than attempt to play a racing game on my PC because playing on the PS5 requires little to no setup as far as the controller settings go. I couldn't easily setup a controller for my PC for racing games, and I don't have one of the steering wheels, although, maybe one day. I will always prefer playing competitive FPS games like CS:GO on my PC, but having a PS5 has a lot of added benefits I didn't even consider when making my purchase. Hopefully I didn't buy the PS5 right before it is upgraded, but even if I did I will remain happy with my purchase for years to come. I would also like to add a comment on the benefit of buying the PS5 from Best Buy. Personally, when it comes to buying a product like this (without going into all of the specifics), I feel more confident buying from Best Buy when it comes to knowing I am getting a firsthand genuine product than saying purchasing the console off of Amazon. I love Amazon for some things, but it was also nice to be able to pick up my item in person on the same day as I decided to pull the trigger. Amazon has fast shipping but nothing beats driving a few miles to pick up what you want when you want it. I won't be returning this item. Great purchase and highly recommended to the first time console buyer! One more comment, I installed a 2TB PS5 officially endorsed SSD. It was very easy to do this. I quickly filled up the onboard storage, so I would recommend considering this option on the front end to avoid compromising performance when it comes to storing more than 5 games on your console. PS5 has guides on their website on how to install the SSD, just make sure you get one that meets their required specifications!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. Run quiet, smooth and have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in and I have loved this machine. I have been an Xbox guy since the original, but when the cpu in my Xbox One failed and the fact that all the exclusive games I wanted to play were on Playstation, I made the switch. This thing is huge and I admit that the lack of symmetry due to the disc drive bugs me, but the system hooked up easily and I have put in many, many hours without issue. I wish it had more storage built it, but it wasn't too expensive to add more.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great gaming system with amazing graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the speed and great fps, the exclusive games are incredible i got to play old child hood games

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Playstation 5 first time Sony product owner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best purchase I've made in gaming systems. Best load times I've seen on a gaming system, almost seemless transitions. Expandability for internal memory is exceptional and economical. Allows for one of the best programable controllers as an addon the Dual Sense Edge. Easy to navigate, continuous software updates for both performance and basic quality of life improvements to the systwm. Beautiful resolutions for 4k and true 60fps performance.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Greatest console ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Sony has outdone themselves with this PlayStation and Best Buy makes it so easy to buy and pick up at store. I have the disc version and while I think a lot of folks are fans of the digital edition, the disc version is very sleek and versatile! The vertical mount is great, it fits on my mantle great and produces a strong picture and plays games very smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5's lightning-fast SSD is a game-changer. Load times are almost non-existent, and switching between games or applications feels seamless. It's a level of speed and responsiveness that I never knew I needed until I experienced it. The 4K gaming capabilities are also a marvel. Games run smoothly and look stunningly realistic. The hardware, including the custom RDNA 2 GPU and Zen 2 CPU, ensures that even the most demanding games run like a dream. The ray tracing technology adds a level of detail and realism to the graphics that is truly breathtaking. Now, let's talk about the games. The PS5 has an impressive library of action and shooting games that take full advantage of its hardware. Titles like "Demon's Souls" and "Ratchet & Clank: Rift Apart" showcase the console's power and deliver gameplay experiences that are simply jaw-dropping. The level of detail in the environments, character models, and particle effects is astounding. In the realm of shooting games, "Call of Duty: Black Ops Cold War" and "Returnal" are standout examples. The 60fps (frames per second) or even 120fps gameplay in some cases ensures that you're always immersed in the action, and the haptic feedback of the DualSense controller adds a level of immersion that I didn't know was possible. Feeling the recoil of a weapon or the tension of a bowstring as you take aim is an incredible sensory experience. The PS5's performance and graphics capabilities have truly elevated the gaming experience to new heights. If you're a fan of action and shooting games, this console is a must-have. It's a testament to the dedication and innovation of the gaming industry, and I can't wait to see what the future holds for the PlayStation 5.

    I would recommend this to a friend