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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 12,472 reviews
  • Rated 5 out of 5 stars

    Exchanged for Spider man edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this once I saw they had a bundle with the new Spider-Man game for the same price. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is amazing. It has super fast load-in times and does not sweat at all no matter the game you are playing (unlike the ps4)

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, load times are unbelievably fast, fans sound is nearly nonexistent. A legitimate upgrade to the PS4 that could use more base storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best thing you could buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of even buying this until I saw what it could do it has probably one of the best games and features even game aspects I thought I could only see on Xbox yeah it might be expensive other than a Xbox series s but the things that come inside the box including the console the controller with a charger which is one of the best things and everything you need to set up the PlayStation don’t forget the awesome numerous games like Spider-Man 2 and God of War this is really worth its price sense it lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this ps5 console is way more faster than my old ps4 console. The load times are awesome and the graphics are great too player look real.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with my purchase. The new controller is amazing. It feels great in hand. As far as graphics go, I'm blown by how good the games are! No regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Happy husband, happy life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with my purchase! My husband have been wanting this since the release but never got a chance to get it since he’s always thinking of our basic needs. Lately I just felt like he’s been super stressed with work and life. He’s the best and responsible husband ever and I remembered how playing video games makes him happy. I want to see him enjoy life again and do what he loves to do, that’s why I got this for him on his birthday. It’s worth every penny seeing how this console made him very very happy! If you’re looking for a sign to reward your partner, this is it!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good System/ Not without Flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Playstation fan I've had every single new model release since PS1. I don't want to say I'm disappointed But PS5 is definitely not what I would have expected for everyone going crazy over it and paying twice and 3 times the value. Its huge like absolutely ridiculously huge. The design is kinda cool but its also kinda stupid. Make sure you have a spot to put it because its the size of a Sound bar subwoofer. I bought the Disk model simply for more flexibility on where I can purchase games and if I decide to use a blu-ray or dvd , (since it takes up so much space might as well serve multiple purposes.) As far as Functionality the menu is a bit different but not where you can't figure out things as a PS gamer. The Controller is ho hum feels kinda cheap honestly. Buttons are loose right off the bat, speaker sucks and takes multiple steps to get game chats to go back to the tv. A bit ridiculous. It is nice that you don't need a head set. But you should get one because the Controller sound is awful. PQ is really good. Loading times are definitely an improvement vs my PS4 Pro But honestly that about it. The games that are out to me are crap. Give me Red Dead 3 ,Mafia 4, GTA6. Seems Playstation was just trying to suck people in by great PQ but not quality games. Seriously I'm not playing Spider-Man. Glad I paid $500 because PS5 is definitely not worth a cent more. Maybe I would give it a 5 star rating if it was smaller had a better quality controller provided without having to spend another $200 on the Pro controller. Which honestly seems worth it. Better audio setting options without going through hoops to set up preferences. But this is a Playstation Gamers only option. So here we are.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using this for a few months I have had no issues at all, spider man and every other game I've ran on it, runs smooth, and most importantly, the controllers are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say, Sony products are amazing, the expanded memory was a positive.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From its extravagant but elegant design, its comfortable DualSense controller and its stellar 4K graphics, the PS5 is an important improvement over the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a well deserved upgrade from the PS4. While Sony has not reinvented the well, certain technical upgrades have contributed to the creation of an immersive and fun experience. I had zero issues, the sound was on point, the picture was amazing and the controller easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    The best yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the ps4. Performance is better, looks are better, display quality is better. I personally think it’s overpriced, especially for the amount of space it comes with. We all know how big these games are today… a lil bit of a ripoff. I would definitely lookout for sales to buy it. But overall I really like this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    System is amazing. Storage lacks. Wonderful overal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is top tier. The graphics are amazing even without a 4k television. The only downside is the storage. But the system is worth buying the external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best console out there

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out right now, very fast, reliable, kind of bulky but still easily placeable for aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really makes some games look and feel better, only complaint is that the controller dies a little too fast. But at the time of this review theyre going for 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and love the look, happy to have a PlayStation for all the exclusive games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of storage, but itherwise, this is a huge upgrade even from a PS4 Pro. The graohics are spectacularn. Backwards compatibility makes most games PS4 available and upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Greay game console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is expensive but best present to a well deserving gamer. Great surprise, ease of use. great gaphics fast load and amazing game play selection. we opted for ff16 immaculate

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    The playstation 5 a major step up from the ps4.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the ps5 2 - 3 days ago and i gotta say the ps5 is worth every dollar so far its quiet fast and just an amazingly beautiful console.

    I would recommend this to a friend