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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 12,472 reviews
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Console

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good no issues per usual a regular console. but

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sons favorite gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PS5 for my son for his birthday. He absolutely loves it. It performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I spent the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a game since my PS3 more than a decade ago. I was balking at the price, but in a moment of weakness clicked and ordered it. So far I have played racing, sports, and combat games on it. It is easy to use, easy to hook up, and a bit frustrating when you have to establish online accounts to play games. I like that you can put it upright or on its side, as on its side is the only way it works with my furniture without building or buying something new. I still am not playing it a lot, but it should last long enough to get my money's worth out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Console System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and modern system, great graphics, nice controller and user friendly. Very happy with this purchase and would recommend it as a Christmas present.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, still working and giving good speed with the controller and video

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best system since the last one came out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best graphics in the business hands down. Would definitely recommend and the price is not bad. Loads super fast and the technology is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good entertainment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Sony fan mostly for it for the classics and the fact it’s been updated with more has been good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5. Great collection of games to play, and the new controller is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Good bye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bye Playstation 4 hello PlayStation 5!! Best decision I made! Graphics are incredible, load time is fast & download time is speedy! Love the controller, game play is more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Next step in gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads time for games are crazy fast. Runs whisper quiet. And has some killer exclusives. The only con is that it takes a lot of space on your entertainment center or desk.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a happy series x owner, I wasn’t entirely sure if I wanted, or needed to purchase the PS5. Boy am I glad I did. It feels so good to go back to my PS4 favorites and get to play them again with a PS5 upgrade in resolution and fps. I absolutely love the adaptive triggers of the controller. Playing resident evil 2 again, and feeling that resistence as I pull my weapons trigger adds a whole new layer to the game. Xbox should really adopt this feature. I still love my series x, and the xbox game pass (cant wait for Starfield) but I’m very pleased with my purchase. Great system

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Happy to finally get my hands a PS5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Jedi Survivor and Spider-Man: Mike’s Morales to go with the system. So far it’s been extremely enjoyable. I didn’t realize this, but I was also offered a free game download when setting up the system (Great options, too! I went with the new Crash Bandicoot.) Astro Bot is an adorable and super fun free game/demo. It’s also a great into the the new Dual Sense controllers, which work as great as they feel. I love the haptic feedback. Been playing a good amount over summer and have yet to have any issues with overheating or anything like that. Really glad I finally got my hands on the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PlayStation 5 I have no complaints at all. I've had it for over a month now. It doesn't crash like the PlayStation 4 did. Graphics are beautiful it runs fast smooth. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to buy a PS5. Super impressed, amazing graphics and very fast. Best buy is offering the highest trade in for PS4s out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than a pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is a better system overall but that being said a ps5 disk based system is a better value because there is no need for an 80 dollar hard drive add on.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System. Son loves it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It runs fast and smooth. He hasn't complained of lagging since we ran a hard line internet connection. Great system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars!! great product. durable and very easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, and I love that I’m able to remote play my PS5 downstairs on my PS4. Capacity is hard when you download big file games like COD and Avatar, but it’s nothing a M2 SSD 1TB couldn’t fix.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and amazing graphic. Gifted it to my brother and yr loved it so much. Best Buy also gave 2 year protection and amazing pricing love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent Gaming System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid Xbox fan and user ever since I got into gaming, and I wasn't really needing a new gaming system, but I really wanted to play Baldur's Gate 3. I must say that I have definitely been missing out! This PlayStation loads games so quick, there is hardly any lag, the resolution is beautiful, the list just goes on! The only downside I see with it is the size of the system. I have the version with the disk reader, and it is definitely a lot bulkier and heavier than my previous Xbox. But everything else is awesome!

    I would recommend this to a friend