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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 14,675 reviews
  • Pros mentioned:
    Design, Game selection

    Rated 5 out of 5 stars

    The next Playstation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi router from space. Looks aside, it has a great interface and an excellent selection of games. Very happy with the new controller, it is very comfortable. The blu-ray player is okay, it gets the job done. I only wish it had more space by default. Not even 1tb and on top of that the OS is like 200gbs so the storage is only like 625gbs.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Experience the new reality, PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Beautiful graphics. Wide selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    What a great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previosly had a base PS4 slim before I upgraded to the PS5 and I can say that it was worth the wait. It runs quietly which is super nice compared to the ps4. I picked up Returnal and Demons Souls which are great showcases of what the PS5 is capable of. I am thoroughly impressed! I would say with upcoming games in 2023 such as Final Fantasy 16, now is the perfect time to upgrade to the PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast - but don't forget you internal SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Solid power and blazing fast. Shipped quick and arrived without any issues. Only will say to grab a SSD to throw in this beast. Games files are getting larger by the day. Internal SSD to use as native games storage and/or external SSD to store PS5 games and play PS4 games. You will not be disappointed if you have waited this long to be able to grab one.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed, Overall performance

    Rated 5 out of 5 stars

    Must Buy! Way better than XBox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Fast. Great game catalog. No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is great. Looks great. Built great. Controller is amazing. Nothing bad to say about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    30 years and Playstation 30!

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when my friend had MLB on the PS1 and I was like was the heck is a Playstation ? He was just some on you will see. He turned that beautiful piece of grey equipment light up and turn on. We played MLB for house and then went and rented (yes rented) TomRadar, but what sold it for me was when I saw metal gear solid and that was it. I was 100% a Playstation guy. I never strayed away from my PS Legacy items. Then Sony Does it again on their 30 year university gives up this beautiful mod-able device and Sony just never seems to amaze me. This is the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A Next-Gen Marvel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has undoubtedly marked a new era in gaming, and my recent purchase from Best Buy has only solidified its status as a next-gen marvel. From the moment I laid eyes on the sleek, futuristic design to the immersive gaming experiences it offers, the PS5 is a true powerhouse that delivers on every front.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll i bought this console for one soul purpose, spider man. Sony does have somewhat great exclusive but overall the performance of the console is amazing. I’ll say that the PS5 is very quite when it comes running high games such as Warzone, Fortnite, Apex etc… Would recommend for people who wants to try something new once in awhile!! 10/10 would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Next Gen Baby

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ps5, but my biggest gripe with it is it’s massive size. Whether laying flat or standing up it’s just a pain to have it properly displayed on my tv stand and position from where my tv is hanging. Graphic on this console are truly amazing and I’m so happy to be able to play such amazing Sony exclusive titles I missed out on from the ps4. The controller is a step up in technology as they have given you a new immersive experience with adaptive triggers and haptic feedback! Sometimes I feel like I’m more in sync with the game due to this feature and it’s made me buy more of my titles on the ps now. Overall my ps5 has been such an amazing experience, but getting around the size of it is the only issue. I In all honesty it’s a 4.5/5 for me but we can’t do halves on here.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I received the PS5 I couldn’t take my hands off of it. It’s been so fun to play and the graphics look amazing. Everything runs smooth and load up speeds are fast. If you’re not too sure if it’s worth it or not I’m here to tell you it is. I don’t regret buying it. It is a bit pricey but it’s totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 and it’s been a few years since I’ve owned this one, but the only two downsides are the storage space and the longevity of the controller. If you play multiple games which involves a lot of movement and button pressing, you may go through multiple controllers, but that’s why they created the pro controller to help with that. The storage capacity literally isn’t that bad, but isn’t the best as well. I maybe have 4 games on my console and the rest deleted to free up space just in case I decided to download one more game in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the PS4 since release and it was an great console, but the PS5 is leaps and bounds more entertaining, from the speed/quality of the system to the amazing Playstation exclusives it was well worth the wait it took to get my hands on this (in my opinion) perfect machine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    My thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now more than ever, Sony's latest console is worth your investment and there has never been a better time to upgrade. Everything about the PS5 screams next-gen. From its outlandish but sleek design, comfortable DualSense controller, and stellar 4K graphics, the PS5 is a major upgrade over the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Its dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads fast and seems smooth so far, its massive so make sure you have room.

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Tons of fun!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I got my PS5 I have been having nothing but fun I mean for some it may have some cons and pros for me it’s just been wonders! I’m just a PlayStation fan and have nothing bad to say about my PS5. All I can say is if your looking for something with tons of fun this is the console for you, it came with one controller yes I know we are all used to getting two but hey look at it this way not like your trying to be selfish but now you don’t have to share with no one wink wink… The life battery of the control does run out quick but with some modifications to the lighting on the controller it has helped tremendously to last longer. The console itself is awesome! It came with its stand to stand as it shows on the box, a usb charging cable for the controller and a HDMI cord, and its power cord. It does have a game called Astro Playroom such a cute and entertaining game honestly I had tons of fun with that game included, of course I did purchase a game separately, these are just what this console came with.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    No regret!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 provided smoother gameplay and superior graphics in almost all of the games I played compared to my PS4. Even though not all games have received updates yet, the console's robust hardware and lightning-fast storage really paid off, as we saw fewer problems and shorter loading times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Husband loved getting this as a gift now he can game with family all over

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Wonderful Gaming experience!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a truly wonderful gaming console. It looks great with my modern aesthetic and preforms excellently. Graphics are breath taking especially with GOWR and Spiderman 2. The controller is so comfortable in hand and is a major upgrade to the previous model. Loading speeds are seamless. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5: A next-generation gaming console that's worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the PS5 for 15 days now and I'm very happy with it. The console is fast, powerful, and has a great library of games. One of the highlights of the PS5 is its SSD. Games load much faster on the PS5 than on the PS4, which makes it more fun to play. I've also noticed that games look better on the PS5. The graphics are more realistic and the colors are more vibrant. The PS5 also has a new feature called DualSense. The DualSense is a more advanced controller than the DualShock 4. The DualSense has haptic feedback, which lets you feel the impact of the games. It also has adaptive triggers, which adjust the resistance based on the game situation. Overall, I'm very happy with the PS5. It's a next-generation gaming console that's worth buying. If you're an avid gamer, I recommend getting a PS5. Here are some of the things I like about the PS5: Fast and powerful Great library of games Stunning graphics DualSense with haptic feedback and adaptive triggers If you're looking for a new gaming console, I recommend getting a PS5. It's a great console that will give you hours of fun.

    I would recommend this to a friend