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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 12,472 reviews
  • Rated 5 out of 5 stars

    My new PS 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS 5. Kudos to the Best Buy in Wellington , they had it in stock and ready for pickup and the pickup was smooth and quick. I love the gaming experience I get from the PS 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 open box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good I bought open box and was amazing everything was there and worked great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem with it yet. It performs phenomenally and the picture of anything I put on the screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and high speed gaming! Storage is lacking but nothing an internal upgrade can't fix

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    PS5 hits the mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 was worth the price value. Most importantly it performs fast and is easily setup and operated.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Boy mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase my son loved it! Don’t know much about what the quality should be but my son gave his stamp of approval and he’s a gamer so, I trust his judgement. Only complaint the is the controller is very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    More storage please!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With games being more and more storage used, I’d like to see a 2TB and a 4TB version. Still the best console out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing just the feeling of the haptic feedback, the dpad feel so amazing. Honestly it’s better than my old Xbox one that I had for a while now and I really can’t wait for the PS six and seven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a backlog of DLC and games waiting for this console! 1,000+ hours of play from Horizon Forbidden West to Final Fantasy 16 and 7 Rebirth, I’ve only had one instance of frame rate dip. Every game looks incredible, definitely worth the upgrade from my PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    possibly saved my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best investnent i have made in a long time. in 2011 i bought a PS4 when it was released and was nowhere near as impressed as the PS5. being disabled gives you a lot of down time that unfortunately can lead to bad habits, the wrong choices & unhealthy vices to fill the time. this purchase has kept me occupied & my face off my phone without the thought of inappropriate choices with my down time. literally a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best console to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system runs fast and smooth. The games load wuick and the layout is easy to navigate . Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great quality. Easy to set up. All around Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5… amazing console and great sales experience. They helped me with everything I’ve needed for help too!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Ease of use

    Rated 5 out of 5 stars

    great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and easy to use. controller is amazing. it is the future. bought it for ffxvi, will play more games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love playing games and the speed and graphics are excellent- though it took forever to funally get my hands on one

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just my honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly find a PS5 Very cool, i am really excited for future update to come with discord and future games like call of duty to spiderman. I am really happy for the creation on console because i been a gamer my whole life. I have glaucoma sadly but i always will be happy to play on PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and high storage and perfect speed, very easy to transfer games from ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Game play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fast processor and graphics, fast loading and detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new one to.put in our living room so we can game together.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I havent owned a Playstation since the PS3 so I was looking forward to seeing what al lthe hype was about. This thing is amazing. I prefer the controller to my Xbox, the games seem crisper and more responsive as well. I wish the PSN was good as XBL but you cant have it all. I think there is room for both, but if I had to pick one, it would be the PS5. Great device.

    I would recommend this to a friend