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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12450 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 12,450 reviews
  • Rated 5 out of 5 stars

    First time console owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time console owner and I’m very happy with my decision. I’ve always wanted a console and I was debating over if I should get an Xbox or ps5 and I’m very happy I went with the PlayStation. I feel like more thought and detail went into what the consumer feels with this product which I appreciate. I really do love the adaptive trigger tension and the lighting on the remote. The play station subscription also pays for itself after a few game purchases. I have downloaded games with 70-85% price cuts! 80 dollar games going down to 10 or 13 dollars is amazing and makes me want to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    All that and a bag of chips!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really was worth the wait! The picture is so clean and crisp. The graphics just pop. It really makes you appreciate the work of the graphic artists

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PlayStation yet, the visuals are unreal. Didn’t like the size of the system at first but it grew on me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 + Warranty

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hunting a PS5 since their debut. I waited in queues on the Playstation website only to be too slow. The PS5 is an amazing piece of equipment for gaming. The haptic/optic controls are so fun when playing games like Horizon: Forbidden West. The system DOES have backwards compatibility but ONLY with PS4 titles that have a disc. All your digital games will be safe to play, so don’t worry about that! The warranty is discounted for me because I work at the McDonough location, but the warranty for two more years is an excellent decision. Not everything happens within a year, hut having three years is an excellent time period for accidents to happen. I’d recommend getting it, even if it makes the price go up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Disc version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming console is kind of bulky, but the overall performance is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my console worth every penny has outshined in all peramiters in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying life with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for 2 years now and haven’t had any problems with it. We use it for PlayStation games and to watch movies and series — it works great, and we’ve been enjoying it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited 3 years to get this because of the pandemic and this ps5 was hard to get our hands on. But let me tell you this was well worth the wait! We all love this system so much he’ll yeah! Great customer service and amazing console. Thank you so much! We will definitely purchase more controllers, games etc. in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    6/5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gaming PC and just bought the PS5 and I have not been on my PC since... This system is 100% worth every penny and is incredible for all games. I've really enjoyed the improvements to the user interface settings. The speed is off the charts and I have not and don't plan on running into any issues anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up and the PlayStation 5 is an amazing system. The PS5 is now more than two years old, and is going from strength and strength, with a bigger roster of exclusive games and a range of impressive accessories. Not only does the PS5 offer 4K gaming, but it also has seriously advanced haptics, a speedy SSD and immersive 3D audio. All of these and more combine to deliver a console that's truly equipped for next-generation, or now current-generation, gaming. There is a slight caveat in that the console is so big with a divisive design that it may not appeal to everyone. But it's nevertheless a compelling console that's well worth tracking down a PS5 restock for. I’m glad Best Buy had it in stock

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gen of PlayStation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Got it for the newer final fantasy games and they both look and feel great. Hoping for new releases to use all of the new features, and I definitely recommend a PS5 over other consoles. Pro coming soon?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with amazing graphics. Easy to install snd use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play Station is a great console to have if you want to have one.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    ps5 Wow!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is super fun, for now I'm still obsessed with Rockstar games, Red Dead Redemption and Grand Theft Auto 5 and I'm still waiting for 6!! I recommend buying PS5, Best Buy has the best prices and offers on video games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome next gen console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looks and performance from this next gen console. Just wish we played it more haha

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Great console. Nothing but the best!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    I love my psd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system great games hours of fun. And the in store staff was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year and a half later and its still in great shape and no issues what so ever! I am so happy with this :D Everyone made me worried about purchasing but the Issues people told me about have literally never happened and Love this console sm!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the xbox series X and now i have the PS5. I enjoy playing on both. The PS5's controller with its adaptive triggers are extremely cool and futuristic. My next purchase is the psvr2 so i can enjoy that as well. Worth the purchase for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing gaming console!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the PS5 5 months in. Such an amazing machine and displaying outstanding graphics and gameplay. Love playing Call of Duty (including older titles from Ps4 that still look great on PS5) Nba 2k24, GTA, NFS, Gran Turismo, TLOU etc.

    I would recommend this to a friend