Customer Ratings & Reviews

The new PlayStation is very fast and slim compared to the first release of them

I love this ps5! Runs so smooth and havent had a hiccup since i bought it in 2023! Super quick purchase as well! Well worth the purchase!

I would never buy an electronic from any other business. Best Buy is who I trust with all of my electronic needs. Their warranties, customer support, and service are by far the best out there. The quality of product and services is unmatched. Thank you Best buy! The PS5 performance is unmatched. Such a smooth interface, incredibly fast FPS, and the download speeds are fantastic. I love this console!

It’s very fast, graphics are awesome, and I love the selection of games. The only thing I can find wrong with it is that even though it supports Bluetooth for its controllers, does not support Bluetooth for any type of wireless headphones so you have to use wired headphones that plug into the controller or get wireless headphones that have an adapter that can be inserted to the ps5.

Love the controller and the haptic feedback. While unit kind of big definitely worth it when you see the graphics

Works great so much better than the PS4. Glad I upgraded! The controller I think dies a little fast though.

Great quality, great games, loads of fun. System looks great in my living room.

I love it! Runs smooth quite large but with some rearranging it fits perfectly

Love the new system! But larger than I expected but great distraction after a long day!

This console is a beast in so many ways. Its wild how fast the games load and the controller is a dream come true

Got a really good deal on this since i traded my PS4 Pro for $180 and the PS5 at the time dropped to $449 so after trade in and taxes it was $298. The console runs so smoothly and was definitely worth the upgrade.

Great console,Incredible video quality and speed. Definitely recommend this!

Extremely powerful with great coloring and sturdy design

Controllers - solid, nice triggers, nice haptics, tap sticks etc, very well built PS5 - built well, gets too hot, great graphics for the price and overall a good buy. disc drive - not worth it, nothing is read from discs and digital version is probably a better buy, hence the one star down

I've really enjoyed the PS5, it's really fast and looks great.

It does that very well, also runs everything else I’ve played on it perfectly. Haven’t had any issues. Pretty sure the box said it had like 800 Gigs and only had like 600 something but I don’t know much ab how all that stuff works so that’s probably just a me thing. Definitely recommend. Switching from a very old Xbox One that ab dies trying to run the Sims 4 so it’s a great improvement lol

Great games, controller, and UI. You will need to buy extra storage for the console.

I enjoyed the ease of setup, the option as the PlayStation platform has grown tremendously since I played the first PlayStation. I have enjoyed the option of the monthly subscription allowing me the availability to download and play many games. This is wonderful and worth every penny. I have enjoyed seeing how much this game system has built and changed what seems like hust a few short years.

This PS5 is everything I could’ve asked for and more. It was time for me to upgrade and I was happy to see they were finally in stock. The Saginaw Best Buy help desk was phenomenal in customer service. Everyone was so friendly in directing me to the right spot and being personable when I was picking up my order. They had it ready within a few minutes of me ordering it! They truly deserve a shoutout!

My first truly personal console. Runs smoothly and does not get too hot when playing for a long time. Always turn it off when I'm finished and clean it off with air duster every so often. Holds all of the games I could ever want to play and runs without any hiccups or bugs. Controller is pleasant to the touch and is by far superior to any of the iterations before it in terms of comfort, playability, and ergonomics.