Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Your price for this item is $404.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.9 out of 5 stars with 12472 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 12,472 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stress how much a appreciate that many of my ps4 games are able to be upgraded to the ps5 version for free or little cost as I have many. The thing is pretty sizable, it barely fit behind my tv. Plays very well but setup is going to take you some time. The storage to start off is enough for me with the few games I am starting off with but I am glad PS5 makes it very easy to increase storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great overall 10/10 great graphics runs smooth and a upgrade from the ps4 FOR SURE!!!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best time to buy a PS5 in my opinion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to afford one at a price that's been the most reasonable yet. Looks good next to my other PlayStation consoles. Knowing how storage capacity is with these new consoles can and will be a hassle if you're going to buying a lot of games/content for it, but that's where the external SSDs are for. Which you can also narrow and single out the right now that fits yours needs on this website.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PlayStation 5 disc amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of games. Dualsense controller with the haptic feedback is amazing. Has amazing graphics with the next gen feel to it

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are crazy. Also the controller the way it reacts is amazing! according to the game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Play 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing and it feels like things are moving faster, excellent decision...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Amazing graphics and speed. All around great product

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Wow PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and graphics are amazing. Also love the controller even the dual sense is a little heavy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works better than I expected, graphics and performance are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an exceptional gaming experience, combining cutting-edge hardware with lightning-fast load times thanks to its custom SSD. The DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that immerse players in ways never before seen. Stunning visuals, including 4K resolution and ray tracing, bring games to life with unmatched clarity and realism. Backward compatibility ensures access to a massive library of PS4 titles, while exclusive games like Demon's Souls and Ratchet & Clank: Rift Apart showcase the console's true potential. Overall, the PS5 sets a new standard for next-gen gaming, making it a must-have for both casual and hardcore players alike!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome Gaming Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. Graphics and speed are excellent. My daughter loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Good quality and performance. it is faster than the PlayStation 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing graphics, worth the upgrade. So glad best buy could help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, easy to use, easy to learn and hook up, good graphics, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great console for all gamers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and exactly as expected. Wish there was more internal storage, but it's easily expandable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PlayStation 5. It’s like a PlayStation 4 but better. Easy to use, speedy, great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Faster and smoother

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster and smoother than the ps4, storage is a little low, but that can be added on later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want a powerful, “next-gen” gaming console that feels future-proof

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Next Level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great video game system with fast load times and great graphics. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5 review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Good game, good performance, and beautiful graphics

    I would recommend this to a friend