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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 save the life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints whatsoever. The PS5 works flawlessly, even though the stands tend to pop off a bit easily, but it runs great nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better than New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with it works as intended I game on pretty much 24/7 no overheating or nothing I recommend if you're tired of your jet engine PS4 I know I was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with no issues. Has held up for three years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product And Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this system for about a year now, and it works great. I did have one issue with stickdrift on the controller after about half a year, but that is normal wear & tear and I replaced the controller with a new one. All in all, an Excellent product! It took me a long time to get my hands on a PS5, but BestBuy offered great preorder options, and picking one up was a breeze. No hidden charges, no gimmicks, just good service. Thanks BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works 100% better than I could have ever expected! The Ps5 is one of the greatest systems I have played with in a very long time and I can honestly say I am more than happy to have shopped with Best Buy for it. Best Buy allowed me to have my new console within 1 hour of my purchase which is more than convenient when you ache to play new video game titles like me. My shoppings with Best Buy have started here and will continue on much further. This is an amazing company and I recommend everyone to shop from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Best Video Game Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Video Game console this console has very amazing games and is lovely for a first console I can’t stop playing it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Great value for the console game player.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two machines available the console PlayStation 5 offers an excellent platform for those gamers with a non-digital library of games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PlayStation is da bomb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s PlayStation 5…need I say more? Works great, great array of games, it’s my second unit. I hope Madden 23 is worthwhile I’m looking forward to head to head play on two big screens.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 for this guy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5. It works amazing, looks great, is more than a gaming device, it is a media center

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Gift for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son is a Nintendo fan but he wanted to play the new Spider-Man game. He loves the PS 5. He also bought WWE and Madden

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Sleek and shiny masterpiece

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sleek and silent the new console is compared to the ps4. I also do love that the controllers seem much more responsive

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, still working and giving good speed with the controller and video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the ps5, I bought it a while ago but she is still running strong like if I just bought it. Although I do wish there was more storage stock

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Playstation is the best of the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and games. Hands down the best system on the market. So many first party options to play and so many more coming out. Cant be beat

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I say this is a better choice over Xbox Series X, though if you never had an Xbox one, I say go with the Series X for some of its improvements over PS5. Cons 1) Low options of purchasing classic games. 2)Memory It says over 800GB, but 200 is for system updates. Wouldn’t be too bad if not for the fear that newer games take more GB. Pros 1)Great controller 2) More game options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    GOOD POWERFUL SUCH A FAST JAPANESE ENGINEERING R

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. It's very good console. Big. Hot. powerful. Demanding. Consuming. GULPING BIG GULPS OF POWER WATTS KILOHOURS GOOD

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5. What else is there to talk about? Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen model. All or most games run 60fps now and up to 4k depending on developers. Great build, little to no coil whine sound. Easy to disassemble to clean the dust out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Big upgrade from ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, doesn’t overheat, looks great! I also recommend the PlayStation extra subscription. Only problem is the controller only holds its charge for 2-3 hours

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power and performance. Short load times and lack of actually needing the disc inserted once games are installed makes it very convenient. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Very fast load up times. Excellent audio and video controls. The controller is also an improvement over PS4

    I would recommend this to a friend