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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Well worth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load times are super short and the overall performance is amazing. I recommend it to anyone wanting to step up their game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my husband few years back. Still runs and looks amazing and he is happy! A very good upgrade from his old PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for my nephew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to say no to my nephew who happens to also be my godson. Kid jus graduated from hs with honors and star baseball player. Headed to college. Great role model for his brothers and jus all around good respectful young man. He says TT I really want a PS5 I say nephew it’s waiting at the service desk for you to pick up. He grabbed it and has been in heaven ever since. Definitely a great purchase and I haven’t heard any complaints. I have one for myself as well and I say out of all the PlayStations I have gotten by far I like this one the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's great. I like the design, and I'm able to play all the games on it. My one tiny complaint is the storage, I wish it had a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Happy PS5 owner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing and fps is solid in every game I’ve played and with loading times being almost non existent compared to last gen consoles

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Peak cinema

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal i got with a game. Came in great shape it heats up after more than 2 hours of gameplay but other than that very fast loading.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is, great gaming console for sure. Minor flaws you gotta be careful with like the hdmi port, but overall good and fast

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost had buyer's remorse, but after loading everything and actually playing a game on it. Wow, speed and performance was fantastic. Plus the graphical upgrade was really noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5 or Nah

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with a decent amount of exclusives. Plus the controller feels so good compared to PS3 and 4. Spiderman 2, here I come.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, load speed, the controller layout pretty much everything about this machine is top notch in my opinion. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really beneficial and productive purchase! I was able to sign up and get approved for the credit card which gave me a discount towards my purchase. I really like have the credit card in handy as I can make payments within my balance and so on. My brother really loved this as a birthday gift and it was the best purchase I have made, would totally recommend to others and the Best Buy team/cashier helping me that day were so incredibly helpful and so grateful for all their help. Customer service was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5 graduation gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ps5 as a graduation gift and my kids love it... its been a great entertainment addition in pur home... the speed and graphic quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 always great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 who doesn’t love this console it is great and my kids loved it

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 runs smoothly and extremely efficient. The load times in games are practically non existent and the graphics look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system . Very advanced. Looks great! Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox One. Graphics look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It loads fast and games look really clear on the tv screen. The fan is a little louder than expected (louder than an Xbox), but otherwise great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Better than XBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very smoothly and looks imposing on the TV cabinet. I have been playing Spider-Man almost exclusively, and it may be the best video game I have ever played.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5: Greatest console ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Sony had outdone themselves with this next gen console of Playstation line. 50 hidden secrets. Took a while to figure out how to turn off controller while playing videos. Simply, hold down the playstation home button on controller and keep holding after you bring the movie up the movie that you want to watch. Then select app for movie by pressing X. Then press X again to unpause all while holding home button down and the controller will turn off and movie will play. Its tricky at first, simple after that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Huge upgrade from the PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great (and much needed) purchase. Definitely an improvement over the PS4 even without a 4K tv. Controller battery could be better.

    I would recommend this to a friend