Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Console!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4 Pro and I can happily say that the upgrade was definitely worth it. I went with the disc version and although the price tag carries some weight with it, the console has been amazing. It took some time to get used to the new software ans ergonomics of the paddle but other than that, the console has been great. The one and only downfall I found with it, was storage but that's entirely my fault

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect and it runs very quite. The best gaming experience i every had.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Michael Duvall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are outstanding and the speed is off the chart, I would recommend this for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, great upgrade from the ps4. Fast, hardly wait time for the game to load.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Sooo good!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of hardware!!! Can’t believe the graphics and speed of loading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I havent owned a Playstation since the PS3 so I was looking forward to seeing what al lthe hype was about. This thing is amazing. I prefer the controller to my Xbox, the games seem crisper and more responsive as well. I wish the PSN was good as XBL but you cant have it all. I think there is room for both, but if I had to pick one, it would be the PS5. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5. Huge upgrade from ps4. Actually handles games and doesnt sound like a jet starting up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice best gaming machine i have had so far! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best game console!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5! It has a really good quality and a very fast to load every app...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchases!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases! Still running for a couple of years now and picture is great! No glitches, no trouble! Easy setup and exciting to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good but bulky

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its bulky and a bit noisy but the preformance is great. I love playing FC 24 on it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Be ready to be amazed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing, unbelievable product. I am proud I jumped from computer to PlayStation 5. So easy and quality is exceptional. I got for racing games only to enjoy the competition and the driving. I added a racing wheel, pedals and shifter, I installed in a cockpit. Now I am feeling like a real race car driver. Don't forget to buy games with, racing games and come to compete with me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    went well, quick and easy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the console is good. wish the controller was a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Ps5 is EPIC !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best there is, plays All the Best games, has all the best Tech inside. I use it daily !

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Game play

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fast processor and graphics, fast loading and detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then the last one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing on a 4K tv. Storage seems to be lacking, Only complaint. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming system was incredible. The graphics on it almost make you feel like your in the game. I'm so glad that I got this as a birthday present!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Size

    Rated 4 out of 5 stars

    Good but no bluetooth headset connectivity

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good console but like it doesn't let you connect Bluetooth headphones? You need wired earbuds or to by a external Bluetooth adapter? Thats so lame, what is this the early 2000s? Also the controller is as bit too big IMO and I prefer xbox controls. Thats more personal though esp the latter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Great console, mediocre controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the PS4, faster load times and no more loud fan from overheating issues. Only issue is the bulky controller, I think it's a downgrade from the PS4 controller. Immediately had to turn off adaptive trigger option and have had issues with L1 and L2 sticking and joysticks squeaking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a ps4 and there is a huge difference,the reviews you see on youtube may not seem like it does a huge difference,but it does and good ones too,every game you play,when scrolling through things feels a lot more faster and smoother,the graphics are insane,i would highly recommend buying a tv that suports HDR that is great with Next Gen consoles so you can get the best out of it.10/10

    I would recommend this to a friend