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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 14,675 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, excellent graphics. Gives off a lot of heat, though. The games look great, though.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, works really well and looks good. Looking forward to pro version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Superior Console

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] With the exception of my gaming PC this is the next best thing. Ive had everything and was mainly an xbox player but can confidently say the PlayStation definitely beats all of the xboxs right now. Apex Legends in particular is much better on Playstation along with fortnite, call of duty and rocket league. The new spiderman game is also the best Ive played.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Finally have one after 2 years of waiting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been wanting this thing since it first came out. But recently got our financial situation taken cared of and got this along with hogwarts which has been very addictive to both my husband and I. But man I didn’t expect this thing to be huge. But we love it. That’s all that matters! Now my husband’s 7 year old ps4 can finally take a break XD

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    God of War Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get one, but worth it! Blazing fast, amazing graphics, and can play 4k blu-rays. Only way to play God of War!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought second one for a friend. Best system out there wirh amazing controllers

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Newbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Great speed and graphics. The UHD quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS5 is rockin my world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME!!!! Really enjoying the family funtime on the Playstation 5 on my new Sony TV in 4K. The colors look so crisp and the gameplay is great. I wasn't sure if I wanted a Playstation or XBoX but after playing both, checking put each systems options for games, I went with the PS5. I feel like it was the best choice for all my streaming and game play and wish i hadnt waited so long to join the fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console only complaint is its way louder then my series x

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is obsessed months later after purchasing! Great graphics no lag so far works great no issues remote works long after charging One complaint I’m sure we all have is we wish the console was slimer cuz boy does it take up space but overall awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with no issues. Has held up for three years.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5 upgrade from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 has the best graphics and games. I upgraded from Xbox and no comparison . Great discision

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Upgraded from ps4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my ps4 was becoming to slow and had the upgrade was for sure worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just my honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly find a PS5 Very cool, i am really excited for future update to come with discord and future games like call of duty to spiderman. I am really happy for the creation on console because i been a gamer my whole life. I have glaucoma sadly but i always will be happy to play on PlayStation

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process to order online employees were incredibly helpful during pick up as well! PlayStation stock storage capacity is laughable but with a new SSD inserted yourself it’s fixable. I’ve bought a second controller now and it’s obvious Sony is sending out the cheapest made controllers with the PlayStation in box which makes sense but was still slightly disappointing to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! So fast, so colorful and exciting to play. So many new details and controls

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Overall Friendliness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was very user-friendly with helpful instructions. The interface and navigation within the home screen took a bit to get used to, but were overall intuitive. Astro's Playroom was a great distraction whilst the first games downloaded, and was a very enjoyable playtime experience! I would say my only gripe is that the console seems to heat up a bit, but perhaps that's to be expected with any game console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 always great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 who doesn’t love this console it is great and my kids loved it

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5 always great games and performance is always the best.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very quiet and quick. Game downloading is way faster than the ps4.

    I would recommend this to a friend