Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
10928636
Highly rated by customers for:
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console that I ever purchased no regrets

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    GREAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Easy set up, sleek design, controllers are great. Lives up to expectation.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console I love my PlayStation 5 specially this edition

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    At last! Welcome home, PS5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommended! Best Buy had the PS5 in stock for Father's Day and my husband had been waiting years to purchase one. We ordered for pick-up at our local store and the service member couldn't have been nicer or more professional. The PS 5 is a power-house. It is a wonderful upgrade from the 4 and we're just thrilled to finally be able to purchase one after saving up for it.

    This review is from PlayStation 5 Console

    I would recommend this to a friend

  • Great console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally was able to afford this and it did not disappoint! The adaptive triggers feel great and thr rumble is surprisingly versatile.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good Counsel

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system and the graphics are pretty good. Wish Playstation would come out with more game selections

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Finally got ONE, Sony Playstation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just happened to check to see if Best Buy had some Sony Playstation 5 available. So on December 20th I checked it and they had them and I was supposed to pick it up on Saturday the 24th, but it came in on Thursday and I grab it 2 days earlier. And the employees at the Midtown store were so professional my pick up was only 5 minutes, I was in and out. I would like to thank the whole staff and Best Buy itself for the great job.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Son's PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than the 4. Alot more graphics and a whole lot faster.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is good console and has good games to play and have fun while playing

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Its a good and fast console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of it the controllers are nice and clean looking

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    PlayStation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, performance is great, and it is sort quiet.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    PS-5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT!! SUPER FAST,GREAT PICTURE AWESOME FOR GAMING ANS STREAMING!

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Excellent Purchase

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much better then PS5. I use it everyday. Its the best time to buy a PS5, there are great games available now and more are coming out this year.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Loading speed

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console fast loading times great exclusives Spider-Man 2

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Very good! No regrets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is good, performs well. Unexpectedly large.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Perfection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonys best system ever! Crisp graphics , love the look and style. Perfect gift!

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Amazing graphics, fast console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get from powered off to my game or app in seconds. Games look amazing and the graphics are great!

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Playstation 5 Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up with a second hand playstation when I was in grade school and fell in love with it then. When I purchased the latest and greatest PlayStation console, I fell back in love with it, all over again. I am currently enjoying the single player, narrative driven fames at the moment. I have a lot to carch up on. I recommend this console to anyone who has the money to purchase one. Its worth it.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Fast and much better graphics. Definitely and upgrade from ps4.

    This review is from PlayStation 5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product amazing customer service i found all i need

    This review is from PlayStation 5 Console

    I would recommend this to a friend
Page 109, Showing 2,161-2,180 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.