Customer Ratings & Reviews

Great. Was very easy to setup. Very fast loading and great graphics.

Games are super smooth and the console doesn't get hot like ps4. Definitely recommend it!

Worth the wait! The graphics are amazing. The console is huge compared to the 4.

Great product, great performance, visually appealing. Very happy with this purchase

We skipped the PlayStation 4 console but purchased the 5. This has been a pleasure to play and has been a solid platform. We are not hardcore gamers but do enjoy playing when we can. The cost compared to our PlayStation 3 console was negligible when you consider how long ago that came out. It looks good and we look forward to it lasting a long time. It’s a good value for a little entertainment.

So everything been perfect!!! Plastation has always been the best in gaming. Support from agents are great and actually respond to guarantee, like the controls, yes controls are not sk great but how is business goin to grow but did get a replacement right away. So its the best of the best

Next-level gaming all the way. The system is beautiful and runs so quietly it's amazing.

System is so fast and load time is unbelievable! Get one if you can! You won't regret it.

Best buy was awesome and keeping them in stock and made purchasing online super simple like always. Arrived a day earlier than schedule and everything clean and working great quality brand new out the box. Been playing for over a month now no problems , Sony has a year warranty and it really is all the hype. Basically it's a super overhaul of the PlayStation 4 experience!!!

Price was great for the digital edition. System is fast!

This thing is nothing less than amazing! Very easy setup and so far the graphics are amazing and lifelike - similar to watching a movie. The controller is light, easy to hold and very responsive. This is the first gaming station that I have had since I was in my teens and I am thoroughly enjoying learning how to use it as well as watching others play.

Amazing product, Fast, reliable, love how it looks.

It honestly needs no introduction. One of three big consoles. Next generation experience. Easy to use and fairly straight forward to set up. Accsess to some very highly rated exclusive games and backwards compatibility with ps4 Only reason it isnt excellent is the color scheme. Prefrences aside the white is really easy to scuff and mess up, yes you can buy no plates to change it out with but thats another 70-150 (controller included) and i dont beleive the process of changing them is very forward or casual friendly

Its faster than ps4 and the new software looks good

At first, I was a bit skeptical about the digital edition because you can’t buy physical disc games. But this has turned out to be a blessing because I can’t loan or lose any games, and when the PS6 comes out - I’ll still have access to all my purchased games. Also, the digital store often has great sales. Excellent system. Highly recommend.

I’ve had this for two years, almost 3 and it still works great. I love it.

I bought the PS5 as a birthday present for my husband and he was so so happy. We got a Ragnarok game as well. He loves it! The purchase process was also so easy. I ordered online and within an hour, it was ready for pickup at the store. Easily the best birthday gift choice for me. So happy with the purchase and the easy purchase process! Thanks Best Buy!

We bought 2 units, the picture and colors are brilliant, and the graphics look amazing and so much more realistic it's insane how far technology has come. Only one slight issue is that it absolutely difficult to stop playing on the PS5 where it makes people over stimulated it takes forever to get off the game.

Huge upgrade from PS4. Graphics and load times are noticably better. Now when I picked it up, the box had a hole in it which scared me as I thought it messed up the console but the packaging is sturdy which protects it from everything. Overall very satisfied with the system and would recommend getting the digital version if you only have digital games.

I’ve always had an Xbox but decided to buy this since it was on sale. It works great and so far I haven’t had connectivity issues like on my Xbox series x for some reason. It thinks it is so important though and turns on every time I turn my tv on, and it renamed all of my hdmi inputs to ps5 even the one with my Xbox plugged into it.