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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ugly console.... great performance! On sale!?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until ps5s were in stock everywhere. I dont think i missed anything except the hysteria over searching for a available console. Amazing graphics and thats coming from a pc gamer. 1440p and 120hz support. The only complaint i have is wirh the console itself its quite ugly... conpared to the last playstations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made in my life, I always wanted a PS5, because I went to the store with my son and we bought the latest version, the staff was super nice and the customer service was great, I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its the PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is one of the hardest ones to come across due to Sony having major supply issues (even though i feel like they drive the demand up on purpose) and yet its still a fantastic device. Any of those struggling to get it still, download an App called Hot Stock or just grab total tech from best buy. It pays for itself over time. Either way you can still manage to gnab one.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Very fast. The only bad thing is the storage

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, much faster as he upgraded from PS4

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    First time getting PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. I love the new games and new technology and its very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Grandson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson on his 13th birthday. He was so happy to get it and couldn’t stop talking about how much he appreciated it. He is a soccer player so FIFA 2023 was something he was really excited to play. His parents limit his screen time so he’s not playing it all day but he definitely plays it as much as he’s allowed.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console worked perfectly and has amazing games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually it's a great upgrade. I'm not fond of the UI but I'll get used to it. What I dislike is the problem with the front usb port not charging properly and that I cant set it to close games in rest mode.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of PS5 is well worth the purchase. I mainly purchased a unit with the disc drive to play 4k movies as well as the funtionality of the gaming console. Smooth operation and fast processing. Rather large unit but still fits in my tv stand. Definitely will recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love it the graphics are amazing on it very fast to load games

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing console. Coming from mainly being a PC gamer and a Switch user, this was an amazing change of pace. I’m not thrilled about the $70 games, but that seems to be spilling onto all systems now. One negative so far has been the battery life on the controllers seems to drain pretty fast. Well worth the price and i highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and the system is a lot more quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute beast! Runs like a dream and I haven’t had a single issue or crash since I got it. Games look absolutely phenomenal and run fantastic with high frames and rarely any lag. Definitely recommend a hard drive later on if you have many games, but the starting storage space is plenty for the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best birthday gift EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect birthday gift for my 10 year old son. He was over the moon as this was his dream birthday present

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation nation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I bought my first PlayStation (PS1) after winning a candy bar selling contest. I’ve always loved video games and the PlayStation 5 is newest and by far the best iteration to date. I had to wait to get one but in the end it was worth it and I am extremely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best birthday present ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my son for his birthday. We love this console!!! The graphics are clear and sharp and the processing speed is out of this world!!! The backwards compatibility is amazing, since we have so many ps4 games we love playing and comparing the quality from ps4 to ps5 is mind blowing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted my girlfriend for her birthday and she absolutely LOVED it. Very easy purchase and the staff were extremely helpful helping me decide between a digital or disk console.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product eorks way better then expected and faster then normal

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Super console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect platform ! Great games, excellent graphics, sound !

    I would recommend this to a friend