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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect as pictured. Have not had any issues since my purchase in 2023, everything works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and surprised him with it. Came with a wall mount to put it on the wall very convienent and a controller as well. Set up and transfer from the ps4 was a breeze. Love the graphics on mortal combat. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation five and the guy that helped me get it was awesome. He was really helpful jumped right into it. I could not complain one bit and it runs great. I love the performance. I love the graphics and I love the connectivity and the streaming of games and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was handled with great care and worth every penny! Graphics are fantastic, and the new controller is such an improvement from the PS4 controller! A great addition to the PlayStation line. Only drawback is the storage, I’ll need to get a memory stick to add to the capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dang i finally got a ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. That's my review and I'm sticking to it. But on the real getting it with the best buy plus membership was even easier and adding a bit of whew 60 days to return if its broken. Great machine pick up ghost of Tsushima if you really want ro se the beauty of this piece of equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a PS5.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited a long time for this sucker. Worth the wait, not 100% sure on this but it's an improvement over the PS4 in graphics and just in general a more polished experience. I'll need to expand the storage with a add on hard drive but they've made it super simple to add on. The size of games nowadays almost requires > 1TB storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product this one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, and then last item play enjoy today for tomorrow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station 5: worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy ever. I had a PS4 and was skeptical about getting a PS5. However, after the purchase I immediately realise it was the right decision. In terms of look, I really live the console. The controller is pretty cool with some advanced features. The resolution, frame rate and game play is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price for performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering getting a pc or laptop don't. This system is great for the price. In order to get a computer with aquivalet performance you would need to spend at least $1k. Great suppport, great exclusives. I love pc gaming i have a 4090. Getting this for my little ones who want to play my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY BOY LOVES IT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had saved up his money making custom wood works for people over the summer. He made enough money in a few months to purchase this PS5. I asked him if it's worth a 5-star review and he said make it 10-stars!!! Buy a second controller while you are there, you'll need it and a game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is a winner!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this PS5 over a year ago. My kid is so happy with it I barely see him! Works seamlessly, super convenient to be able to purchase games right on the console. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product, managed to recieve it just fine

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever! Super fast and awesome 4k resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems so far— a great current-gen console.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and no problems so far. Definitely an upgrade from the PS4. If you have the time though and don't have a PC yet, I'd recommend saving up a bit more and grabbing a PC. Console-wise, the PS5 does an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Recoment it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its awesome, love ps5 new design and options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as is it designed. It turns on and sets up well. I only had to do one update to bring the console up-to-date and was ready to go with in a hour. I was even able to bring some of my games from the PS4 on to it to play as well. Thoroughly enjoyed my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console and amazing graphics, my husband and I have really enjoyed this. This was our first console (aside from Nintendo Switch) in a while and it surpassed expectations! Had zero issues purchasing through Best Buy, had an easy pickup experience, and are satisfied with our new console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from PS4. It took a little longer to get the PS5 but all in all amazing console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had any complaints, is a great system and works well with the games I own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do yourself a favor get the disk PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. I love the fact that it came with the disk reader. Nothing beats having an actual physical copy of a game as the PlayStation store does not discount games quickly.

    I would recommend this to a friend