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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great! Great system i plan on keeping for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Console Connoisseur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My excuse for buying this quintessential console is because MK1 isn’t coming out for PS4. So far, everything’s great. The design is extremely attractive—especially now that it stands up. It just gives and it serves very well with my other consoles. Call me the Console Connoisseur purrr

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life, Heat dissipation, User interface

    Rated 1 out of 5 stars

    Ps5 is trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is by far the worst laggy console I have ever experienced, Tried the ps premium subscription and games whether streaming or downloaded are very laggy. I have 300mbps internet and it still lags bad. Don't have this problem with xbox series x , The xbox series x cloud gaming and online multiplayer runs circles around the ps5. Games just run better on xbox series x period. Also the ps5 seems to have a bug of losing sound and it overheats. Ps5 Ui is the worst and very difficult to find things. Ps5 is also a magnet for dust and hair and scratches very easily. I much prefer the xbox series x ui as it is much easier and better organized. Quick resume is a game changer. Also exclusives on ps5 are really not that great unless you enjoy sitting there watching like a movie and less time playing an actual game. If I wanted to watch a movie I would put in a dvd. Ps5 exclusives are a 1 and done. Also the haptics and adaptive triggers are honestly annoying and the battery life on the dualsense is a joke. I find the xbox controller way more comfortable and I would rather deal with rechargeable batteries any day. Imo xbox is the way to go. There’s a reason why xbox series x is sold out because people are finally realizing that it’s way better than the ps5, Xbox series x blows the ps5 out of the water. While ps5 consoles are just sitting in stores untouched. Just telling it like it is, Now for the down votes, Lol

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It gets a little loud when starting up. No overheating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this system for 5 years now. Enjoy it very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console is absolutely incredible. Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love my PS4...but the PS5 is absolutely incredible at what it's capable of doing. If you haven't upgraded yet, if you can afford it it is worth every penny! All the games are different with the controller haptic feed back and trigger pull! 3D Audio Headset is Worth the purchase as well!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Graphics. Load times almost instant. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from playing my PC everyday to switching over almost entirely. Game catalog and the wide exclusive library sony offers is currently unmatched. Load times are lightning quick even in comparison to the SSD in my PC. I honestly dont understand how sony kept this console under $600 and its purchase is a no branier

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks amazing! Have no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quantum Leap in Gaming Excellence

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse. It's not just a console; it's a statement. While it's not without minor quirks, the overall experience is a leap forward. If you're a gaming enthusiast, the PS5 is a must-have. Get ready to redefine your gaming standards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine back in January. Upgraded from a PS4, which I gave to my sister. As expected, the quality and performance of the PS5 is satisfactory. A few things are a little different than on the PS4 but there’s a lot of quality of life improvements that doesn’t take long to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console & it was a pleasure doing business at the location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the greatest console. My daughter and I can’t stop playing. It’s feels like a completely different gaming experience. Amazing graphics and the games are incredible. I’ve only played Xbox so I’ve never played Sony studio games and was blown away by them.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 4 out of 5 stars

    PS5 upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun gaming console. There are enough games now to justify switching consoles. The upgrade that PlayStation needed. Just wish it came with more storage but you can add on.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Solid system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system to date. I was a massive supporter of Xbox until I picked up this beast. If you are looking for something you can pick up and play with virtually zero loading times and extremely smooth gameplay, get the PS5. It’s a solid system and most definitely worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on buying a ps5 for quite a while because I wasn’t sure if the extra money was worth it since I already had a ps4… I finally decided to get it and man I wish I had gotten the ps5 long before I did!!! I can’t even describe the difference!! Def doesn’t even compare with the ps4

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Another PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last PlayStation I had was the first gen PS4. It seems like these consoles get bigger and bigger. Finally got my hands on one for my son's birthday and he enjoys playing games with me. The buttons are not easily visible but my 6 year old can figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Wait Is Over!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found one of these to purchase after a couple of years. Personally I will never use it, but I got it for my home for my grandson to play on. He loves it. It runs and plays all his games great. It was fast and easy to set up for him as well. Great item if your looking for a gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console work incredible is a good choice for entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system out! I enjoy playing all of games on competitive level!

    I would recommend this to a friend