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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 14,676 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wowsa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Playstations my whole life and this certainly doesn't disappoint. From PS4 Pro to this I thought how much difference could there really be. OH BOY! Faster processor. Insane graphics. The controller subtleties is a nice upgrade as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fan since childhood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh playstation, how I just can’t escape you. I started playing on ps2 as a child. Me and my mother fell on hard times so we had to pawn it. But you can always rely on cousins having a system haha. I tried switching to Xbox a few times. But there’s nothing like home :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first console purchase in many years and I couldnt be happier. My last was the Xbox, but I always missed the Playstation. I couldnt be happier with my purchase. Make sure to purchase enough memory, it runs out quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Head and shoulders above the rest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! You will not be disappointed in this console. Dualsense controllers are a game changer! I already added 2TB of additional internal storage! Simply the best console on the market, I have zero interest in my Xbox Series X now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's more than a system it's a companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gaming system I'm disabled and have lost most of my mobility so it's nice to have something that I can depend on something that's always here. Something that always works to help me maintain the duration of my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good console! menus are fast and have nice amenities. backwards compatibility with my ps4 discs is great. controller feels nice. Astro's playroom is the best 3d platformer since mario odyssey. sometimes i struggle to find the right menu

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS5 Console for my teenager and it is awesome he plays it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of a PS5 from Best Buy exceeded expectations! This gaming console is truly outstanding, delivering an incredible gaming experience with top-notch performance and stunning graphics. I'm thrilled with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HAPPY KID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is over the moon with the PS5! He's having a blast playing incredible games and experiencing stunning graphics in a whole new way. It's like a gateway to a world of gaming adventures that keeps him entertained and thrilled for hours on end!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PLAY STATION

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent play station the whole family enjoys playing! Sleek looking doesn't take up alot of space it actually looks nice on the counter no need to hide it when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a lifelong Xbox user and not really made the switch but added the PS5. It’s a very impressive console, graphics are amazing, menus are intuitive. There are just a few exclusive titles I wanted to play and this console more than makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this an amazing console you would continue to play for a very long time with your blue ray dvd has 4k edition and banger for your money worth. A true gamer would get this to add to their collection since we buy all consoles from any brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with a ps5. Havent had any issues. Easy to clean fans and maintain. Just get ahead and buy another storage device to install internally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every PlayStation since they first came out and the PS5 doesn’t disappoint. Fantastic graphics and great selection of titles to play. I like the subtle improvements to the controls so it still feels familiar. I would recommend the system to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’ve had some issues with the controller buttons but other than that overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. The workers were very kind and helpful and helped me get what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the store, very friendly people and best products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics, response time and smooth play of the games. I am glad I upgraded from my PS4. And best buy made it easy to obtaining one. Staff was really good and nice on taking my order and ensuring everything was alright during and the end of the process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The 5 in “PS5” Stands for 5 STARS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the PS4 to the PS5 has been a game changer. Worth every penny. Everything runs so much faster and smoother. Everything is designed better even just how the controller fits in my hands! It’s a amazing. Very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony out did themselves…..controller enhancements…resolution….just out performs the other systems hands down….glad i bought it. Not to mention i was able to trade my old system through best buy and got almost 200 dollars off….worth the money.

    I would recommend this to a friend