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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 14,676 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited awhile to make this purchase, i was hearing all different types of opinions towards this console but i love it so much! I used to catch headaches playing video games and now i can actually play for a whole hour. The graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very stylish, but lacks storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great, but they never give you enough memory, even on the upgrade for how much data these games take nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is one of the best consoles out there you wont regret buying it and has some very good games and with ps plus extra you wont ever get bored the only issue is the small storage space but ssd are getting cheaper very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Edition, this is the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to go fully digital, however, that fear has long disappeared. Very happy with all updates, they could have had some more space on the internal SSD. Apart from that, a few small minor complaints but overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming and graphics.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming and graphics. We have both this and the Xbox Series X. The graphics are better. But the online game subscription service for XBOX is better, as is the ability to play games from older systems. Overall though an amazing machine, just a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting to get one for almost a year. I finally have it and can play the games I want. I know everyone says you can just get a PC but I’ve been an Xbox fan for life and PlayStation single player games are where it’s at when I wanna relax.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for an an excellent console. Good graphics good process time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery with good quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in two days!! Very quick delivery. The excitement lasts from submitting the order to actually getting it. Wonderful designed controller and smooth spider man game make the ps5 great choice for game!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerful console with exclusives that rock. So easy to use and so fun. Could use more storage out of the gate but easy to add more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is probably the best console right now especially for the price being 500$ and now that it is more available in stores i think this purchase was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5 console and Spiderman Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase playstation 5 Spiderman bundle, but it only came with a voucher for the game. I wanted a disc game. Called Jackson location and spoke to Mohn and he set me up with what I wanted and was very patient with me. When I went to pick it up, there was a misunderstanding on the bundle I had paid for. Raul the manager said he would provide me with what I want. As I was waiting, there was already a playstation 5 console and a disk game for me to pick up. I was very pleased with the service. I have always had great service when purchasing any item at the Jackson Best Buy, but this was exceptional. I would give it 10 stars if I could. The playstation 5 is for my grand kids for Christmas. I hope they will enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my husband last year right before the last one sold out and he completely loved it! Cannot get enough of it, we challenged each other every night. Thank you for making this happen for us! ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really big upgrade from PS4 I can enjoy my games now and no more crashing like the ps4 the visualistic experience and quality is a top notch, I went with the digital because I honestly dont buy CD’s any more and the PS store is really great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 IS TOTALLY AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally fantastic brought it for my daughter's 12th birthday she loves it very much couldn't have made a better choice would definitely recommend this to any child or adult gamers out there its a guaranteed win win 10 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great electronic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, it was an upgrade from the 4 and he loves it uses it for tv , games internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is fantastic – the graphics are stunning, and the gameplay is incredibly smooth. I couldn’t be happier with my purchase, and I highly recommend Best Buy for anyone looking to buy a PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best consoles i have ever had! Best Buy helped me through the process online, which made it easy and fun to buy the PS5. EVERYONE had it sold out but not Best Buy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is overall a great jump from the ps4. I just walked into best buy, and they had a ps5 available for purchase (only the disc version was in stock). But that was fine, I just wanted a ps5 and everything was great out the box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system, could use more storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first PlayStation 5 I've purchased, and the quality of the graphics and speed of the system do not disappoint. However, my only complaint is I do not understand why Sony requires a disk version of a game to be downloaded its entirety to the hard drive. Then confusingly, the game can't be played without the disk. Is that done to persuade the consumer to purchase digital copies? Because I have found (the hard way it seems) that can eat up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was simple and easy, signed up for a best buy credit card. Zero % interest for 12 months at a affordable amount! Really happy I could get this deal and the PlayStation 5 which is top notch quality.

    I would recommend this to a friend