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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 14,675 reviews
  • Rated 5 out of 5 stars

    Great Purchase I was waiting for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great and Best Buy has the best costumer service and being able to have this in stock with no bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was open box but the store and so clean and neatly packaged like it was new in box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 digital

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but recommend getting extra storage only 825 gb.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Very good purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality. Great library of games. Absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product was able to pick up in store highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system I love the design and graphics and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one word to describe: AWESOME!!!! Only regret is not buying sooner than I did :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i had it the first day it came out. I am still getting used to it due to it having a bunch of options available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, the controller is the best thing about it, because of the haptic feedback, it like pushes back at you

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very solid

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sony television remotes can control this if you use it to stream shows or movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as a Xmas present. I love it cause it keeps him out of my hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything arrived perfectly. On time and in perfect condition…It was a gift and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming experience. I love the PlayStation premium service it has so many games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior upgrade to PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, don’t forget second controller, storage size only acceptable with good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and product my son enjoyed it great job bestbuy and sony made a grwat Bday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 quality and best buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest console ever made, box came in great condition, awesome service from my local best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store ever !! I am very happy with my purchase and they are really nice at pick up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and was easy to order very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ı love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a single person that is an amazing buddy to spend with.. ı love it (especially play COD)

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Its a PS5, whats not to love?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to do. Little big but I’ll live with it

    I would recommend this to a friend