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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 14,675 reviews
  • Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than expected for son birthday. Great customer service and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best best buy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent condition and very quick and easy purchase transaction. no complications so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, both the online purchase and the withdrawal in the store, I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome item. My son loves the picture it gives u and the quantity of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item as a graduation gift for my soon to be stepson. Price was right item was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves the system. He has been playing it everyday since he received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dig my ps5. I’m glad I was able to purchase this when they were in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system it was a great buy and I got it from the right place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy finally got a ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I got one for the retail price and not a over priced ones the stockx be selling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aminat was very helpful and cooperative and also the Lady in the customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the playstation 5 I ended up trading in my PS4 Pro and paid the difference!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the grandson occupied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the grandson busy! He loves it! Bestbuy employees made the purchase enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy s my first PS system , it’s very nice. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I think it’s really good just need another remote great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know why I waited so long. Nothing better than playing with my husband for hours on the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints. Well worth the wait. The item was in stock and it was hassle free to pick up order in-store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing console to distract your husband once in a while when he gets on your nerves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ps5 and great fast shipping by best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wished I could have picked it up in store that day but shipping was fast and arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super fast, my family loves this so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service that I received was awesome. In the product that I have now is an amazing deal

    I would recommend this to a friend