Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 14,676 reviews
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 os a hot topic in my house & once again the online ordering process was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wait

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Definitely would recommend getting an upgraded monitor or TV to use full features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product and very fast delivery! As always, Best Buy exceeding expectations! #loyalcustomer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhianna

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love her so much! She shines bright like a diamond

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but the buttons on the remote get stuck all the time since we purchased it. He doesnt eat while eating they just came like that. Also we have a hard time connecting 2 remotes to it. It always makes us log in and out aftwr it turns off. Also dont like the games available for the online only version. The descriptions are worded so that you buy the most expensive product thinking its the one you need when in reality you could go with the basic. Should have gone with the xbox. I downloaded about 10 games and the storage is full

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son 13th birthday. He enjoys playing with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I loved it, I recommend it I hope to win the prize. God bless you always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t got this you need it asap! Amazing . That’s all you need to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this puppy like a real one. Need more time to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent and the product was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for husband

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband since we already had one but now we can play online co op with our fave games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is for the on site (male) manager. He saved the day for me when I had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for a few years now, so glad I finally own one. Now for more games for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and interface! I have both but PS’s UI is smooooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it best gift i got for myself finally! is a stress killer and depression killer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disc error

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t read game disc within 1 month of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this video game, I was looking to buy it for a while and now it was my favorite purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr C

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was purchased as gifts. The PS5 will bring a smile to the faces of some children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good. If you're already here reading this review, just get it, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually an Xbox person but I wanted to try the PS5 due to its exclusive games, and I love it!

    I would recommend this to a friend