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Customer Ratings & Reviews

Model:
1000031652
SKU:
10928636
$799.99

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 14,676 reviews
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying the digital over the disc version. Lighter and better looking

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 3 out of 5 stars

    An okay console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this PS5 for a while and had some network connection issues, so I traded it for a Series X. But the exclusives for PlayStation are amazing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy and perfect console having. A lot of fun playing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece, digital is better great product. Better then most pc builds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Christmas gift! I was able to help get this for a family member and it definitely made his day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech member!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership, which made it possible to get one of these with 2 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    @doctorapple_repairs like best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service i like do purchase in best buy ,, nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They had lots in stock making it easy the check out n go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I’d recommend to anyone. Great way to enjoy free time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yipikayee is what someone said in a movie that’s a Christmas movie and it has nothing to do with Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very interesting and excellent quality product to give to your children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Words can not explain it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Best Buy. Customers service is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy #1

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store always get the last items on technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 digital version

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect!!! New and well protected :) 10/10bwiwhqkwwiwhwjw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. The ps5 coming in great condition. Im very happy with my new ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this product. I would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game! He has set it up in the front room on an extra tv and he plays it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it! Its very light if you compared with the playstation 4

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 1 out of 5 stars

    False advertising.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be aware, I've only ever used Xbox and Nintendo consoles, so this is my first playstation experience. I've invested lots of money in those other systems, so part of my low rating is due to the fact I had no games I could transfer to this system. Overall the system was fine and played games well. The main issues I had with it though were bad performance, and horrible battery life in the controllers. The only reason I got the PS5 was 1) Best Buy didn't have an Xbox Series X available at the time. and 2) I needed a system that could play Jedi Survivor. Playing Jedi Survivor on the PS5 was fine, until you hit graphically instense sections of the game and things started jittering horribly. Almost to the point where I couldn't complete the missions. Since i only got the system for this game, it really lowered my rating on this system. The controllers were the other reason I couldn't stand this system. A full charge barely lasted a day, where my xbox controllers last an entire week. I don't know how they can justify that kind of battery performance at that price. The final straw for me was the play station network. It SUCKS! The games you get access to are minimal and mostly junk. Compare that to Xbox Game Pass, where you get access to day one releases and there is no comparison. Plus on xbox you can accumulate points just for click on things (news articles, trailers for games, completing achievements in all kinds of games, or just playing specific game etc.). You can use those points for gift cards or to pay for your xbox game pass subscription. Playstation network has nothing like that you have to buy games or movies to get points and the points are practically worhless. The playstation network was the last straw for me. I ate $60 i spent on the Jedi Survivor game and exchanged it for the xbox series X. Much happier. Do yourself a favor and get an xbox series X instead. Playstation sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming here to get my PS5 was the best decision I made!

    I would recommend this to a friend