Customer Ratings & Reviews

Love SONY!! They really made a great console here. They are the original HYPE beasts. The adaptive controller is NeXT level .. rip Xbox. However like any new device it has its flaws.... minor issue with the loud fan noise on startup, but then goes quiet after about 2 minutes. 2nd SMALL issue I have is the controller dies fairly quickly.. I would say after 6-7 hours of playtime it starts to die. I guess the vibration and trigger effects drain the battery but no big deal.. LOVE this system!!! –Roman1

Great console, especially if upgrading from the previous generation. Much faster snd smoother, just wish it had more storage.

Love it. It's quite and fast and it's working smooth so far. Only knock is it hard to get and there's not enough game yet.

Definently one of the fastest systems up to date, Iv seen a lot of people saying you can’t see any different at all from the PS4 Pro to the PS5, I have noticed tremendous game loading times instantly even with older ps4 games. The graphics are vamped up tremendously it’s an absolutely an amazing system overall well worth the money, being able to play PS4 disc on this is the best thing Sony has ever done, can’t wait till they make ps3 games backward compatible down the road with the PS5

Best PlayStation ever made! Graphics are amazing. Load times are so much faster. The look is so sleek and futuristic. Must get!

Amazing graphics, super fast loading and downloading! Runs ps4 games better than the pro too. Great exclusives to choose from!!

Bought the series x and ps5 and my Xbox is collecting dust. Zero issues and Best Buy pickup process was flawless. Thanks again!

Very fast and much better working than the ps4. When getting this from bestbuy it was very simple and easy when picking it up!

PlayStation 5 is definitely worth getting. Clean design & super fast! Only CON Is that storage isn’t great. Wish it was 1TB.

Received great service from the best buy team and they made sure I found what I needed with no problem

Its pretty cool. It's alot bigger then I expected and I was expecting it to be really big. The controller is considerably heavier from the dual-shock 4 controller. The vibration throughout the entire controller is definitely alot better and I believe is the most next gen part of the new console. The adaptive triggers are also pretty cool but I wouldn't use them for anything other then solo games. The ps5 menu screen is definelty something to adjust to, especially after years of using the ps4 menu.

Good, best exclusive games, great 3d audio, amazing load speeds. Just wish they would create avenues of customization

4k 60 is great. the console runs quiet and the new controller feels great. Can't wait for all the next gen titles to release.

Took me months to get this. It’s great. Load times are much faster. Graphics are much better than the PS4

Lucky to get one and awesome console to own. Many great titles were released with the console. Fast loading and great graphics.

Amazing service! The PS5 is in great condition! I was able to do a curbside pick up and everything was done very smoothly!

Love it. Super fast load times! Graphics are great. Really enjoying this system. It’s hard to get but worth it.

Great buy, although the system is MUCH larger than I thought, my kids love the graphics and the style of the new controllers.

Love this console. Best on the market! From lightning speeds to outstanding graphics.... this is a must have.

Had the ps5 for over a year now and it’s still work like if it was new same with the controller