Customer Ratings & Reviews

The load times are simply amazing even when compared to the series X. wish the SSD was a bit larger or an easier way to expand the SSD. the controller is a step up than the previous controller but the stick drift still exists after a period of time. my small hands also have a hard time holding the controller.

great console as always for PlayStation, recommend

System is really fast It was really easy to transfer my data from the PS4 it is rather large though

Great load times, great graphics (make sure to upgrade TV). Not many games yet but hopefully it gets better.

Graphics are great and zero loading time!! If your lucky enough to get one...keep it and don’t sell it!!

I was able to get one by being awake at 2am. Besides the time of day, the process of purchasing a PS5 was simple. I added the item to my cart and there were two forms of verification that needed to be completed before finalizing the transaction. This process insured that once I added it, I only needed to find a location near me to pick up the item. I was able to receive the item on a specific date at a location of my choice. The console runs wonderfully and I’m enjoying it.

My son has not gotten off of the console since Christmas morning! The graphics, the speed the everything is amazing!

Weird but awesome design. The next gen console is here and as advertised, almost every game has faster loading screen.

Great next generation console, love the graphics. Console runs the games very well and Is whisper quiet.

thank you best buy for making this possible. great system, love the graphics, easy to set up and play games

Great console, easy to set up and use. Super easy to get my PS4 games to work on it and the graphics are excellent.

Sony's PlayStation 5 scores with the big game exclusives that gamers want. It's also tall and blindingly white.

The ps5 is awesome, what makes it FEEL like a generational leap over the ps4 is not what you think. It's the controller! The way it can perceive different amounts of force is nuts. I literally can make any game including the ones you already have feel fun again. The stock of them is a joke though and I hate knowing that some kids will miss out on it at Christmas time. Nobody should have to put this much effort in to acquire a system that is being purchased by bots? Do better!

Pick up was easy and the systems graphics and performance are insane so I had to buy 5 for the whole family

Works great. Lightning fast. Great graphics. Make sure you have a good TV/monitor to push this beast of a console.

So far mostly good with the PS5. The load times and download speeds are amazing. The games look great and once they fixed the disk spinning issue the console itself is pretty quiet in a living room. That being said, the console is a bit chunky. Not always a bad thing because it allows the heatsink to absorb more heat and keep the internals cooler, but I wish they had made it a little smaller. On the performance side of things, the console does well 95% of the time. Every once in a while I get errors like the console not sending a signal to the TV but the white light is on. When I first booted the console it froze and I had to hard power off and unplug. That was day 1, however, and it has not happened since. There are some weird HDR issues, but those may be because of the Vizio TV I have, so I wouldn't worry about HDR support. Waiting for the NVMe PCIe 4.0 support has been a bit of a bust, but some of the new PS5 games are more efficiently compressed and take up much less space than PS4 games. Overall, the PS5 is a worthy successor to the PS4 albeit hard to find

All I can say is absolutely amazing! Although the console is very large it is very nice and the games look fantastic.

Awesome console by Sony. The controller is pretty amazing and the SSD is very fast. So far I am enjoying it a lot.

I was looking for PS5 since the day it came out and found this on bestbuy. Happy with the purchase

Beat gaming experience I’ve ever had. The controller has a lot to do with that. The nice graphics don’t hurt however.