Customer Ratings & Reviews

So far it’s pretty slick. Easy to set up and transfer info from PS4. Use Ethernet cable for that though. Goes much faster

The gaming system to have. Awesome graphics and new controller is a big upgrade over prior version.

This is a awesome system the graphics are amazing,The controller is second to none and the design is great way to go PlayStation five.

Great console. So fast than previous generations. Also, I can play on TV with 120 FPS. The only issue is too big.

Very easy process very happy with the product I received the console runs great very easy pick up and pre-pay.

Love it!! Super fast loading of games, and the controller feels great! Accessing in-game PS5 controls (party chat, etc) is super fast!

Getting this pre-order took a lot of effort and the wait was worth it in the end. This game console is next level with faster loading screens, 4K-8k better graphics, and the design of the console looks stunning! Definitely would get my hands on one if I wanted a better gaming experience. P.S. Best Buy’s Customer Care team is fantastic! They had an answer for every problem I had during the pre-order process. Best Buy has a loyal, happy, and lifetime customer after my experience with their customer service. Thank You BestBuy!

Awesome graphics. Runs very smooth and has a great look. Paired it with the new Sony m9 monitor

For a while I had an issue with the console having problems with going into rest mode. Then one day an update came out and fixed it. I would like it if more games were only on the current gen hardware and still not being held back by the previous gen consoles. Experiencing drift in the left controller doesn't help when playing a game with accuracely.

Absolutely a next Gen console! This worth upgrading from PS4 to the ps5 very quite and very fast! The new Dual Sensor its a game changer!

Got my hands on one finally after almost 2 years of waiting, worth the wait. Don't sleep on Astro's Playroom. The controller feels great in the hand. Quick load times. The power & eject hard buttons are varied in size thankfully (I always confused the same buttons on the PS4). Minor personal complaints, 825gb preinstalled...why not 1tb? I wish the console was black to match the rest of my entertainment center.

It’s the next generation of games which look soooo good and the loading is also very fast less loading and more playing a must buy

It's so much quicker and quieter than the PS4 it replaces. Just wish they weren't so hard to get your hands on.

It’s a solid console with a lot of potential, but right now there’s pretty much just Demon Souls and Spider-Man. Also, Cyberpunk runs fine on it. New controller is REALLY nice, and Astro’s Playroom does a great job showing off the new features. Runs PS4 games a little better than the PS4-Pro, but it’s nothing crazy. Can’t say much on the load times, as I’ve had an SSD in the PS4-Pro forever, but I’m sure it’d be a huge difference coming from the old HDD. Grab one if you can, but it’s definitely NOT worth paying a scalper.

So far so good - waiting to see some more games come out. Overall a really cool console with a great design and excellent controller.

Has been a fun console, and has some really cool features with the new controller. Visuals are great, and best of all it is very quiet.

I use this console every day, it works great and have not had any issues with it at all. Loads of fun for the whole family

I finally have been able to purchase a ps5 and did not disappoint! Powerful and games look really good. Super happy!

Love the new PS5, great upgrade from my airplane of a PS4. Many new features, better quality. Still wish capacity was bigger with how big game downloads are.

Very bulky and odd shaped. But powerful and quite. Great video quality. PlayStation loyalist must have.