4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 14,676 reviews
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great project and great games. I absolutely love my ps5 and would recommend this console to other

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my birthday last year and i absolutely love it , made the switch for Xbox to PlayStation and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hardware.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Blu Ray player and my PlayStation 4 was going out on me. Storage is average but I could always upgrade it later with an M.2. Also I can play my old PS4 games on it so that's a plus. Not particularly a console gamer anymore but Sony has always had great exclusives such as Gran Turismo which GT7 looks great. Not particularly a huge fan of paying to play online however but that is more of a gripe against Sony and not Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it but the stand isnt great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the system, works well, menus are slightly new to learn but theyre well designed. theres a little game included called astros playground which helps learn the difference between the dualsense and dualshock controllers which is actually super fun. enjoying unlocking all the old systems as "artifacts" in it. the stand is not very stable though! i find it wobbles and i have to take extra care with where i place it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Best game console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, sleek and modern looking. Works very well and plays games well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can i Say

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been waiting a long time to purchase a PS5. I was finally able to get one when best buy had it in stock. Pickup for this item was like every other. There were no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rate the ps5 a 8/10 only because if you don’t have the money to buy everything you need it sucks and you definitely don’t want to buy without a ssd expansion that 600 and some odd gbs do go fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Click buy and forget about it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very impressive system. Always have been an xb*x fan. Don’t see myself going back. The haptic feedback on the controller is incomparable to any controller on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games is awesome. I love the graphics and the way the remote responds whenever I’m scoring a goal in fc24 or whenever I’m playing hog warts legacy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my expectations

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little late to the party but had to wait until the hype died down to get it at retail price. Ive been playing xbox all my life and the change is worth it. Its so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ps5 perfect condition everything was in the box as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love his PS 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !! My son is in love with his PlayStation if he could play it all day & night he would I have no problems with it He is 13 and he put it together his self

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1st Time PlayStation owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an XBOX guy, but broke down and bought this to play God of War. It was totally worth it. I can't believe I waited this long. The graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy that we were able to find this item. My son is special needs an just graduated high school with a school of certificate. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review 5 stars

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! Graphic on the games look good! I’ve always used Sony for all my games and it just amazes me how much video games have improved!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    System is amazing. Storage lacks. Wonderful overal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is top tier. The graphics are amazing even without a 4k television. The only downside is the storage. But the system is worth buying the external storage.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    The PS5 is truly ahead of its time

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a true generational leap, offering incredibly fast load times and an innovative new controller that can change the way games feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's PS5..

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works just as intended. The graphics are really crisp! No trouble hooking any of the accessories up to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I haven’t purchased hard copies of games for years this was an easy choice between the two versions. Happy to have seen this version available when I did. System is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 2023 awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is better then ever. Graphics have gotten better will be able to play PS4 games and updated graphics. PS 5 remote is configured perfectly to the new system.

    I would recommend this to a friend