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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 14,676 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System. Son loves it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It runs fast and smooth. He hasn't complained of lagging since we ran a hard line internet connection. Great system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All fun!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the PS5!!!! Great price and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a PS5. Why are you reading reviews in 2023?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5, man. The pinnacle of Sony’s progress in the home console market. Nothing but excellence, from the hardware design to the UI to the games available. This was never gonna get a bad review from me. My experience buying it in-store was excellent as well. Walked in, looked around the ps5 area for a few minutes, asked an employee for help getting one. They told me that it was available at the register, so I went up there, and the very nice employee grabbed it and rang me up super quick and helpfully. Overall, an excellent customer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. Love the Dualsense Controller. I have been a Big PlayStation Supporter for Years and would Highly Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the ps5 the only thing I dislike is the fact that you have to buy a storage device to download more games it runs out of storage quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Happy i finally got it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years, i finally got the PS5, and now i can enjoy this awesome game device, the graphics is spectacular it's just like your watching a movie when i played the Call of Duty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great video game!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best PlayStation I ever owned 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth to play ghost of tsushima

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very good bery noice and fun games to play and backwards compatible with ps4 games. Having fun with ghost of tsushima. Bery bery noice :3

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Not too shabby

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Definitely loving the PS5. I used to only play Xbox now but PS5 is on par with Xbox now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 adventure new to gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is so easy to use, it even has voice control! The system runs smoothly. The aesthetics of the system is sleek and easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should invest in a ps5. very much worth the money. my only criticism is that the storage isnt enough if you have ps plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I didn’t realize how different the ps5 feels from the ps4, it’s definitely noticeable. If you’re looking to upgrade systems, do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! It’s amazing how much faster it is than the PS4 and the free upgrades to so many of my games has been really nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Who else sells them anyway?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a year since I got my console from Best Buy. Still runs great, and the ease of pickup was nice. Easy 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing system so glad i bought it would highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one put an ssd hard drive and it runs better than my pc that was 2x the price, only complaint is consoles need to come with more storage

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    The perfect gaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Xbox Series S to PS5 Digital edition. I would like to say that its been the best upgrade I ever had in my life. The gameplay is wayy better than that on Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 digital Media edition opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device.Especially with PS plus. I recommend ratchet and clank and sackboy for users with children. It would be better if standard storage was larger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console!! user interface could be better but overall a good console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've had no issues. Got this as a birthday gift for a teen who loves to game and have not had any complain. Would definitely suggest buying this item.

    I would recommend this to a friend