Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 14,675 reviews

  • Amazing and incredible service!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, these guys really helped me out so well with all my questions about the PS5 before my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    I got my ps5!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ps5!!!! Great graphics looks sleek! I will be playing this all day everyday ha!

    I would recommend this to a friend

  • Video game console - play station 5

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, it comes in perfect condition and everything in its place, easy to transport and the buyer experience was very good and satisfactory

    I would recommend this to a friend

  • PS5 06

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I've been a PS fan since the first one came out. Was finally able to afford it im happy i bought it, great purchase and new features

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is great the graphics gameplay both next level

    I would recommend this to a friend

  • Very Happy perfect condition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Customer Service. The system is what I expected. No problems so far. product we’ll packaged no scratches or marks on system.

    I would recommend this to a friend

  • Fun haver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t played games in years and got this and was surprised on all the upgrades they have done from previous gen.

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade for anyone and such a good gift for family members.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great System

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family fun. The PS5 certainly lives up to the hype, meets all expectations, and there’s something for everyone to play. Sony made some very nice updates with various features on the hardware, including the console itself & controllers, as well as the software.

    I would recommend this to a friend

  • Ps5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy buy has the best tech products. I shop here instead of Wal Mart.

    I would recommend this to a friend

  • PS5 Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoying my purchase. I decided on getting one for Final Fantasy XVI and it was well worth the purchase. Im enjoying both.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Lighting fast

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing system, so much faster and better graphics compared to ps4!

    I would recommend this to a friend

  • PS5 pickup

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as well as service when picking up from the store

    I would recommend this to a friend

  • Best experience ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best experience I've had since i found out i liked ice cream and then found out a baskin robbins exists.

    I would recommend this to a friend

  • Discless console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital version of the console. If u don’t need the drive it’s a cheaper option

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Bought a Ps5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was excellent! Delivery service 5 stars! Best buy is the best place to by my tech merch.

    I would recommend this to a friend

  • Easy & quick customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a quick and easy experience purchasing, the staff made it a seamless process. Very happy with the purchase!

    I would recommend this to a friend

  • Best purchase at best buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system, the availability when time of purchase was horrible but Best Buy made it happen

    I would recommend this to a friend

  • The best PS5 ever

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good, I have a lot fun playing with the Ps5 is perfect! I love, I love Best Buy

    I would recommend this to a friend

  • Excellent!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supper Excellent!!! I’m about to get right into it right now!!! Mortal Kombat Ultimate!!! PS5!!! Let’s Gooo!!!!

    I would recommend this to a friend
Page 46, Showing 901-920 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.