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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 14,675 reviews
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to be backwards compatible with PS4 as well as upgrading some titles to the next gen format for free is amazing. I already added an internal 2TB SSD to expand the 1TB already built in and I have an external 4TB for all of my PS4 games. Not many more reasons for me to want anything else to game on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to find one online after searching for years! I was hesitant to have it shipped directly but it arrived at my door in 3 days. Be sure to have someone home because delivery does *not* require signature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my son and he LOVES it! Like most not happy about the big controller however he says everything else is good. Was able to use the machine with no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Will rather wait for a smaller revision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! However I ended up returning it to the store because the console won’t fit anywhere in my entertainment area. I could make it fit but at the risk poor ventilation for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did it again I like the PlayStation 5 and definitely recommend it I brought the system but didn't play it too much so I ended up returning it now that they're not that hard I definitely recommend it for your kids and yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a excellent company, this product has a long duration lifetime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it has alot to offer, looking forward to the remake of FFVII. Ready for the games to come down in price though. Really enjoyed Astros playroom which introduced alot of the controller features and hope that more games do more with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was thereexcept one piece. But since I haven't played in 6 months I didn't care. I just wanted to get back to my games. The disk version is good if you've ps4 disk games. If you don't have no disk games then go for the other one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Investment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 was a great investment and works very well. The only thing that is a little annoying is that the controller has started to drift a little.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Something is in the shadows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more flashy than the p4. Brighter lights and darker shadows. The real test is going to be the next generation of games that are dedicated to the P5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought one for My Son back in July for his birthday and played with it for a little bit. I just bought my own in September beautiful piece of machinery. I was looking for the Spider-Man version but they were sold out but overall well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was exceptional with customer service as well as ease of access when getting this order. Very friendly staff and very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ps5 enthusiasts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console easy to install although a little larger than I expected. Still very compatible with entertainment system and still able to play ps4 titles is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and pickup! Had no issues when I got to checkout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller battery life sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about besides the battery life of the controller after what feels like 2 hours you have to recharge the controller. Other than that no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy I was able to make my family happy now and pay later and the store is always fast and efficient for my needs thanks to the courteous staff member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing more to say. Sony is phasing out the ps4 and this system works perfectly with the new age games that are releasing. Picture quality is gorgeous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seal on my PS5 box was broken when I received the console, however the actual console looked new and has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console the exclusives almost justify it alone but the controller is a huge leap forward compared to the dualshock controllers for ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Shopping in October.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early christmas shopping and was so glad to see the local Best Buy have one left. Bought it as soon as I saw it at a very good price and feel releaved that i will not have to do the end of November bum rush on stores trying to find one.

    I would recommend this to a friend