4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 Console - White.
  • Angle. Sony - PlayStation 5 Console - White.
  • Back. Sony - PlayStation 5 Console - White.
  • Alt View 11. Sony - PlayStation 5 Console - White.
  • Alt View 12. Sony - PlayStation 5 Console - White.
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 23 seconds
  • Unboxing - Sony PlayStation 5 Console video 4 minutes 19 seconds

PlayStation 5 Console

Model:
1000031652
SKU:
6523167
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 14,675 reviews

  • Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to give it to my brother. He uses it everyday.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Cool Experience

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever experience, my son love it. I recommend to get a gaming monitor with nice sound bar for exceptional fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as described. Price could be lower though. Dualsense controller is phenomenal.

    I would recommend this to a friend

  • PlayStation 5 digital

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great last me a very long time so glad I’ve made my purchase !

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    PlayStation Support Is Rubbish

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller died after 6 weeks and PS Support is absolute trash. The RMA process has been extremely frustrating and confusing.

    No, I would not recommend this to a friend

  • Amazing!! PS5 Wins For Me.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent owned a Playstation since the PS2. Instead, I’ve been gaming on the Xbox platform. Playstation Plus games and Playstation exclusives are better than Xbox in my opinion.

    I would recommend this to a friend

  • A gift for a Friend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is just amazing. I bought this version as a gift for a friend (I have the GOW Ragnarok physical player version) and he is having some great moments playing. Thanks sony.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Great surprise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Was a gift for someone special and they were left speechless which was the goal in the first place. I was just happy to gift the special someone an item I know they really wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a little more faste then my PS4 the only bad thing is that the fan is to loud at the binging but after 2 min it get soundless

    I would recommend this to a friend

  • Great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my sons. Opened them up to new PS exclusive games. The digital only version was good for us as I read that the PS5 isn’t backwards compatible with older PS disc based games.

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • playstation 5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. i purchased this for my boyfriend and he hasn’t gotten off the game since. we’re both in love with the purchase. wonder quality. just overall a wonderful system

    I would recommend this to a friend

  • Would recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had PlayStation. Tried Xbox and it isn’t my cup of tea. Don’t get me wrong, Xbox is just as good if not better but I love the UI on Ps

    I would recommend this to a friend

  • Greatest gift from an aunt

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for nephew he loves it. It was a birthday gift I have had mines since it came out so it was only right as an aunt to get him one.

    I would recommend this to a friend

  • So good had to buy a new TV to go with it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to play FFXVI. System is great, big, but great. 4K output was far better than what my 4K TV could display. Ended up buying a new TV to take advantage of the improved HDR and 120hz.

    I would recommend this to a friend

  • My ps5

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it got it with a $100 discount and it was amazing didn’t have to spend all the money on it so it was good :)

    I would recommend this to a friend

  • PS5 purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast the delivery, I really like how was good the delivery and the app help me a lot, I really appreciated that

    This review is from PlayStation 5 Digital Edition Console

    I would recommend this to a friend

  • Good But Could be Better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics, games and UI but there are still issues that are annoying like not h.265 codec support and no way to initiate multitasking without sending a message to yourself with a link to what you want to open in multitasking. I don't understand why Sony has not fixed those issues, which would be very easy to roll out in an update. I do like remote play, which allows me to play on my PC so I don't occupy the main TV or have to move the PS5 to another room

    I would recommend this to a friend

  • Must Buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this game system. We had it for a few years now! Still working just fine

    I would recommend this to a friend

  • Buy IT!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it! It keeps him occupied and gives great entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not the best than I expected but excellent product

    I would recommend this to a friend
Page 485, Showing 9,681-9,700 of 14,675 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.